Ratings based on 6,553 Verified Reviews

4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Nov 27, 2017
The room was outdated especially the bathroom. The maid service left hair everywhere in the bathroom, floor, tub, etc. the room was quite expensive which I can only assume is justified by its location. I would not stay here again.
Comment from Hotel Management
Dec 4, 2017 by Christian, Hotel Management
Thank you so much for your detailed review. We apologize you were not satisfied with the condition of the room and the cleanliness during your stay. I have passed on your comments and concerns to responsible departments so they may address the situation with the team and ensure we deliver outstanding service and presentation. Wishing you a warm welcome back to us and we will aim to exceed your expectations. Kind regards, Christian Herslow, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Posted Nov 17, 2017
Excellent stay in this hotel. Friendly staff, lovely comfy room and great facilities made for a relaxing and enjoyable visit. Really added to the enjoyment of our experience in Stockholm!
Comment from Hotel Management
Nov 20, 2017 by Christian, Hotel Management
Dear Ellen, thank you for your detailed feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Kind regards, Christian Herslow, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from cannock, England

Rock and roll visit

Posted Oct 16, 2017
In town for the Stones gig, the Radisson was a great base for this and seeing the sights, excellent central location, pleasant staff, good breakfast and comfortable beds. We will definitely book here if we cone back to Stockholm
3 out of 5
by A verified traveler from Scotland

Close to Airport Bus

Posted Oct 10, 2017
Pros: Close to bus
Cons: Get a maker over
Location: very central
Swimming Pool Not in Use One Lift out of order Dining Room A night mare
Comment from Hotel Management
Oct 11, 2017 by Christian, Hotel Management
Dear Ray, thank you for your feedback and for taking the time to write about your experience. I have passed on your comments and concerns to responsible departments so they may address the situation with the team and ensure we deliver outstanding service and presentation. We look forward to your next stay. Kind regards, Christian Herslow, General Manager
3 out of 5
by A verified traveler from Florida

Very good location, awesome breakfast,grumpy staff

Posted Sep 28, 2017
Pros: Very close to old city, central station and arlanda express (train to airport). The breakfast buffet.
Cons: Customer service, smiley faces.
Highlights: very close to old city, central station and arlanda express (train to airport). This means that you can get to all places with ease. The breakfast buffet is amazing!! The rooms are small, but clean. Negatives: the staff could not care less about you. I asked for a cup at the buffet and I was told literally, "can you ask somebody else?"... hmmm... I had a cut, I asked for a band-aid at the front desk and they did not have one. Grumpy faces all around, all week long. I would probably stay somewhere else on my next business trip.
Comment from Hotel Management
Sep 29, 2017 by Christian, Hotel Management
Dear Elvia, thank you for taking the time to share your feedback. We take pride in our "Yes I Can!" culture and do apologize that you did not receive this level of service all the time during your stay. We always take the time to listen to constructive comments, so we can continually improve our services in order for you to be choosing us not only for the location but also the service, comfort and atmosphere. Wishing you welcome back to us and hope to exceed your expectations. Kind regards, Christian Herslow, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

convenient location

Posted Sep 23, 2017
Pros: good breakfast, friendly service, very clean. convenient location
was surprised that the hotel was better inside than outside
Comment from Hotel Management
Sep 25, 2017 by Christian, Hotel Management
Thank you very much for taking the time to review our property. A warm welcome back! Kind regards, Christian Herslow, General Manager
4 out of 5
by A verified traveler from Montreal

A good business hotel in central Stockholm

Posted Sep 20, 2017
Pros: I stayed at the hotel before
Cons: A good update of the carpets and bathroom
Location: The hotel is right near the Central station and provides easy access to the airport train and local transportation. Some decent restaurants are nearby
I stayed at the Radisson Blu Viking for three nights in September. The room was on the business floor and was spacious. The staff of the hotel is matter of fact and do not go out of their way. The buffet breakfast has good choices but the breakfast room is busy and has the atmosphere of a train station.The room that i stayed in needs a refreshing. The carpet is a bit worn out and the bathroom quite modest. In the morning I could not get hot water for the shower On Sunday the hotel ran out of face cloths to replace which was a minor annoyance. Overall the stay was good but I think that the experience was not as good as the stay at the hotel two years ago.
Comment from Hotel Management
Sep 21, 2017 by Christian, Hotel Management
Dear Michael, thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your overall stay with us. I have passed on your comments and concerns to responsible departments so they may address the situation with the team and ensure we deliver outstanding service and presentation. We look forward to your next stay. Kind regards, Christian Herslow, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 14, 2017
The location is so convenient. The buffet breakfast (with charge) is nice with lots of choices.
5 out of 5
by Michael

Mike

Posted Sep 14, 2017 on Hotels
Location location location
4 out of 5
Recommended
for Everyone
by A verified traveler from Utah

Excellent location

Posted Sep 12, 2017
Next door to central rail station, and within easy walking distance of the old town, location is the best attribute of an otherwise good, if not great, hotel.