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Very good and freindly customer service Nice hotel close to beach Beautiful yummy food Very clean and tidy Relaxing hot pools
Great location close to everything check in was efficient n speedy and loved the spa great value for money
Very clean and tidy. Friendly reception staff. Close to supermarkets, and restaurants. Will definitely stay there again.
Staff were lovely, Hotel was very comfortable, in a perfect spot out of the business but not too far away from everything. 100% enjoyed my stay and would definitely recommend. Thanks team. 😊
The stay was fantastic, the only annoying thing was the toilet cistern kept getting suck, and running on, easierly fixed when it did.
Lacked a desk to work on & kitchen area very very compact. Otherwise comfortable.
Good location to Old Albany village, access to Westfield shopping district and major motorways SH16 and SH1. We only stayed one night so weren't likely to get bored in this time. Good for a stopover.
Reasonable for cost. Good location. No problems. Couch could do with replacing otherwise all in good order
Very poor internet. Noisy some nights because of bars and restaurants below. Very pretty location and nice staff. TV selections very limited. Close to ferry and bus. Easy access to walking paths and trails. Would recommend hotel depending on circumstances and needs.
A good last minute accommodation choice. Clean warm and restful. Close to Takapuna shops n Countdown. Easy to find place.
Fabulous experince. Highly recommend the breakfast! The only drawback is the parking. No on site parking - only streetparking. We arrived early and staff went out of their way to prepare our room and let us in early.
We enjoyed our brief stay at this hotel. We received a very warm welcome, which included a tour of our room's facilities and a brief overview of some of the dining options located in the area. The room was clean and comfortable and we really appreciated the seating on the balcony. It was a lovely ...
I have no regrets, the staff was very friendly and is run by a lovely couple. They were short handed so there was no typical room service but that was not a big deal as they did the necessities. You can't beat the price or the level of comfort for the area. I recommend you give it a go.
We enjoy the location of Emerald Inn and have stayed here before a few years ago. So close to beach and shops, it is perfect for our family. On this occasion we were disappointed with a few little things, starting with our arrival when the reception staff were confused about what accommodation we ...
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