OK Hotel close to Lake Nipissing
Posted Aug 21, 2016
Overall hotel was good, with a nice restaurant offering good food. Only had breakfast, so can't comment on dinner/lunch. Upon arriving at the room had to give the stuck door a good kick to get it to open. For the most part the room was clean, the only quibbles were the tub overflow drain was broken and shower head was leaky, and water continued to drain from the main faucet filling up the tub which was slow to drain. Beds were firm and comfy. A/C was very effective, i.e. nice and cold. Had an adjoining room for my mother which she accidentally locked using the night dead bolt from the inside when leaving via our room. My wife went to the front desk to get help and they arranged to get the off duty manager to come and jimmy her door open. He did a commendable and prompt job getting the door open but took a rather condescending, "what a dumb thing to do", attitude toward my wife as he did his work. The only good to come of that incident is we were given free breakfast vouchers.
Comment from Hotel Management
Sep 8, 2016 by Cindy, Hotel Management
Thank you for taking the time to comment about your stay with us at the Best Western North Bay. We appreciate your feedback and have taken steps to ensure that the maintenance issues were addressed.
It was a pleasure having you stay with us and we look forward to welcoming you back next time you are in North Bay.