Entered the room to be hit with a wall of cigarette smoke. The window had obviously been left open to "air out" the room which was clearly designated and promoted as non-smoking. The window screen had a giant hole in it. Couch missing cushions. No blanket on bed. Would never go back.
Comment from Hotel Management
Feb 2, 2017 by Kathy, Hotel Management
Thank you for your comments.
Unfortunately some guests will smoke in a non-smoking room. When this is discovered they are charged for this, but the room should have been put out of order for cleaning and shampooing. I will definitely look into why this proceedure was not followed. I wish you had contact the front desk when you arrived in the room, as we would have moved you to another.
Once again thank you for your comments.