Ratings based on 760 Verified Reviews

3.3 out of 5
63% of guests recommend
3.2 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted May 11, 2018
The hotel was hot and stuffy. We found roaches and there was no breakfast served.
Comment from Hotel Management
May 11, 2018 by Claude, Hotel Management
Thank you for taking the time to leave us feedback on your recent stay. This is not a typical experience for one of our valued guests, and I'd like to apologize on behalf of our team for any inconvenience experienced on property. We hope the next time you are in the area you will give us a chance to show you our true service.
1 out of 5
by A verified traveler from Tuscumbia AL

Sure did change since the last time we stayed!

Posted May 9, 2018
The rooms were terrible and we got one of the better ones. The room smelled because the unit wasn't draining and the condensate was soaking the carpet. Told the front desk and maintenance tried to fix it but didn't. Housekeeping was terrible. Didn't clean or vacuum, didn't leave coffee for the next day. Everything about the place pretty much sucked. the pool was closed and nothing on Expedia saying that. It will definitely be my last stay there.
Comment from Hotel Management
May 9, 2018 by Claude, Hotel Management
Thank you for taking the time to leave us feedback on your recent stay. I'd like to apologize on behalf of our team for falling short of our goal which is offering our guests outstanding service. This is not a typical experience for our valued guests, and management will be addressing these issues with the staff to ensure this does not happen again. We hope you will give us another chance to show you our true service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 29, 2018
Everyone was great and accommodating!! Still recovering from the hurricane yes but all staff and workers went out of their way to assure that our stay was enjoyable and comfortable. We drove from NY and the man who appeared to be the owner or gm went out of his way and assisted us with a small vehicle issue we had. They went above and beyond for us and we will be going back for sure!
Comment from Hotel Management
May 1, 2018 by Claude, Hotel Management
Thank you so much for your wonderful feedback! We're very happy to see our guests leaving happy, and will be sure to share your comments with the staff. Guest satisfaction is our mission! We look forward to having you back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

A place to stay

Posted Apr 29, 2018
For what we needed, this was appropriate. It was close to Corpus, and 30 minutes from the campus.
Comment from Hotel Management
May 1, 2018 by Claude, Hotel Management
Thank you for your feedback! We're very happy to have been able to meet your travel needs for this trip. Ensuring guest satisfaction is our mission. We look forward to having you back again soon!
2 out of 5
by A verified traveler from Dallas,tx

A place to sleep thats all

Posted Apr 27, 2018
No view ,mold or mildew in bathroom and a smell in there Just to sleep not too satisfied no pool was closed was not informed it said pool on expedia
Comment from Hotel Management
May 1, 2018 by Claude, Hotel Management
Thank you for taking the time to leave us feedback on your recent stay. I do apologize for any inconvenience on behalf of our team. Though our main pool is closed we do have a neighboring pool we are allowing our guests to use. This is not a typical experience for one of our valued guests, and we hope you will give us another chance in the future to show our true service.
3 out of 5
Recommended
for Everyone
by A verified traveler from Pflugerville. Tx

Pet friendly, close to beach but...

Posted Apr 16, 2018
Staff was great, was told about pool being closed a week prior to check in. The property does need a a facelift and some updating but the beach is directly behind the hotel so that sort of made up for what the hotel was lacking. Good for the price.
Comment from Hotel Management
Apr 16, 2018 by Claude, Hotel Management
Thank you so much for your feedback! Guests feedback is very important in helping us improve the quality of our service. I do apologize for any inconvenience caused by the condition of the property--management is working closely with our staff to help restore the property so this will not be an ongoing issue. We hope to have you back again next time!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 26, 2018
Liked it enjoy it but my roomwas mot ready when i arrived and had to leave a 11 think it was not fair cuz my room was not ready after 4
Comment from Hotel Management
Apr 2, 2018 by Claude, Hotel Management
Thank you for taking the time to leave us feedback on your recent stay. I want to apologize on behalf of our team for not being able to get you into your room by 4:00 PM. This is not a typical experience for one of our guests, and we hope this does not deter you from returning for future visits.
2 out of 5
by A verified traveler from San Antonio

Will not recommended.

Posted Mar 24, 2018
Outdated, staff not available when needed, breakfast juice machine not working, staff seemed not concerned.
Comment from Hotel Management
Mar 26, 2018 by Claude, Hotel Management
Thank you for taking the time to leave us feedback on your stay. I do apologize for the issues mentioned regarding your stay. This is not a typical experience for one of our valued guests. Management is addressing these issues with our staff to ensure this does not happen again. We hope this does not deter you from returning for future stays.
2 out of 5
by A verified traveler

Posted Mar 20, 2018 on Hotels
Beds were good. Restroom smelled like urine. There was no hot water, just warm.
Comment from Hotel Management
Mar 21, 2018 by Claude, Hotel Management
Thank you for bringing these issues to our attention and for taking the time out of your day to leave us feedback on your stay. I apologize for the inconvenience and just wanted to let you know this is not a typical experience for guests at our property. Management will be addressing these issues with our staff and we hope this does not deter you from returning for future visits to our property.
4 out of 5
by A verified traveler

Posted Mar 19, 2018 on Hotels
All good need more maintenance
Comment from Hotel Management
Mar 20, 2018 by Claude, Hotel Management
Thank you for your feedback! We appreciate it when guests leave us suggestions to help us improve the quality of the service we offer our guests. We hope to have you back again soon!