Ratings based on 833 Verified Reviews

3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 14, 2017
Hotel staff was very friendly and answered any questions I had. The house keepers also helped when we needed extra things. The bed and pillows were fantastic and I may be purchasing similar pillows soon. The only down fall I saw was that the towels were not soft
3 out of 5
by A verified traveler from Michigan

Not a good area

Posted Aug 8, 2017
Pros: Size of rooms
Cons: Better sheets so that they aren't stained. We had 6 rooms altogether and 4 of them needed new sheets due to stains.
Location: The shuttle to NYC was convenient. Driver on the way back was a bit rude but got us back safely.
The rooms were very spacious and worked for our competition at The Meadowlands. However, some very questionable people loitering around and definitely the smell of marijuana in elevator and hallways. The staff was rude very often. Never wanted to give us clean towels.
3 out of 5
by A verified traveler from NJ

I personally did not like the location.

Posted May 22, 2017
The rooms and beds were fine, I just didn't care for the location. I only stayed 1 night and it was close enough to the airport so that made it fine.
Comment from Hotel Management
Jul 20, 2017 by vivian, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Vivian Pereira | General Manager
3 out of 5
by A verified traveler

Posted May 15, 2017 on Hotels
Room was small for 5 guests. One of the kitchen stove electric coil didnt work and was not addressed, kitchenette was not equipped with utensils on arrival - received them the next day. Did not provide dishwashing soap for cleaning utensils. Couch had stains on it, was replaced however other one had less stains on it. Hotel provided safety box, lock didnt work and charged extra for mere keeping stuff there. Pros Breakfast was decent, beds were comfortable. Cleaning staff was flexible per our schedule.
5 out of 5
by Jimmy

This traveler left a rating score only Posted May 15, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel to stay

Posted May 6, 2017
Everything was good for us except the room AC was not fully functional. But would recommend this hotel for stay
Comment from Hotel Management
May 10, 2017 by Vivian Pereira, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Vivian Pereira | General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from G

Posted May 4, 2017
This was a great location when visiting the city and MetLife stadium. The shuttle service to and from Time Square made our trip extra nice. It was on time and well organized. The hotel location is kinda far from local stores and restaurants - not much nearby to walk to so having a car was super helpful but overall a great stay.
Comment from Hotel Management
May 10, 2017 by Vivian Pereira, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Vivian Pereira | General Manager
4 out of 5
by Jessica

Posted May 1, 2017 on Hotels
Comment from Hotel Management
May 8, 2017 by Vivian, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Vivian Pereira | General Manager
4 out of 5
by Devon

Posted Apr 30, 2017 on Hotels
Comment from Hotel Management
May 8, 2017 by Vivian, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Vivian Pereira | General Manager
5 out of 5
by Amaru

Great stay

Posted Apr 24, 2017 on Hotels
Very clean hotel, staff was very pleasant the only drawback was the breakfast eating area, since it was too small it seemed crowded.
Comment from Hotel Management
Apr 28, 2017 by Vivian, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Vivian Pereira General Manager