Ratings based on 1,505 Verified Reviews

4.1 out of 5
88% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, great breakfast

Posted Jul 17, 2017
Pros: Size of room and breakfast, happy hour
Cons: Just complete the construction going on at this time.
I really enjoyed staying at this hotel, comfortable, clean.
1 out of 5
by A verified traveler from Texas

Close to a good restaurant.

Posted Jun 8, 2017
Pros: Staff
Cons: Everything
Location: Close to a couple of nice restaurants
I booked this room for our anniversary and decided to book the best room in the hotel at twice the price of the other rooms. As we walked in the front door we noticed the two container plants were dead and had been for some time and with the exception of the friendly staff it was all downhill from there. The hotel is under extensive construction and as a result is very noisy and dirty. One of the perks of the upgrade was free access to a vending machine......which was broken. The hotel was extremely outdated and the construction being performed is not going to change that in my opinion. The room was just average, certainly not worth the additional price I paid. The bathroom ceiling leaked on anyone using the toilet, the A/C did not cool well, the door between suites was off center and did not close without effort and noise. The restaurant food was just ok and the room was dirty. The only saving grace was the friendly staff.
1 out of 5
by A verified traveler

Posted May 9, 2017
When I arrived for hotel the front desk guy was rude and the nail man didn't help with luggage and when we asked for help he was rude about it. Then They started construction at at 8am couldn't even sleep in after driving 10 hours. I rented a total of 7 rooms. Very dissapointed
3 out of 5
Recommended
for Everyone
by A verified traveler

There was unexpected construction/remodeling

Posted May 2, 2017
Strong smell of paint and construction noise. Dusty throughout. Staff was friendly though.
5 out of 5
by Linda Gould from Wichita Falls Texas

Awesomeness

Posted Apr 9, 2017 on Hotels
this was a fantastic stay! even though it's being renovated it was still awesome. the staff was very friendly and the free made to order breakfast was amazing!
4 out of 5
by A verified traveler

Convince

Posted Apr 9, 2017 on Hotels
Even though it was under construction they were very clean and very friendly.
5 out of 5
by Ronald

This traveler left a rating score only Posted Apr 1, 2017 on Hotels
4 out of 5
by Jesus

This traveler left a rating score only Posted Apr 1, 2017 on Hotels
1 out of 5
by Nadia

Stay somewhere else

Posted Mar 28, 2017 on Hotels
If I could rate this 0 stars I would. The room was, really no other word for it, but disgusting. The carpet in the bedroom was always wet and squishy, presumably from the puddles that would form and extend from the window. The ceiling had mold stains, and water stains. On one wall the wallpaper was starting to lift from the water that was seeping through the ceiling. The last night we were there, the ceiling started dripping on us. Yes. Dripping. On my head. Our kids were asleep in the living room and we didn't want to wake them, so we just moved the bed and waited it out until morning. When we complained to the staff, all we got was an "oh, well that's too bad". That's it! Look if your at a restaurant and your meal it deplorable, a restaurant hoping to make it up to their customer and maybe retain their business will comp some or all of the meal. Offer a voucher. Something. Nope, not so at this hotel. We just got a "that's too bad". Yes the hotel is being remodeled, but it really should just have been temporarily closed until some of the rooms have been redone. This place is in no condition to have guests the way it is right now.
4 out of 5
by Manal

This traveler left a rating score only Posted Mar 27, 2017 on Hotels