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Reviews of Courtyard by Marriott North Charleston Airport/Coliseum

3 out of 5
Courtyard by Marriott North Charleston Airport/Coliseum
2415 Mall Drive, North Charleston, SC

Reviews

8.0

Very Good

Rating 10 - Excellent. 346 out of 800 reviews" "
Rating 8 - Good. 235 out of 800 reviews" "
Rating 6 - Okay. 118 out of 800 reviews" "
Rating 4 - Poor. 61 out of 800 reviews" "
Rating 2 - Terrible. 40 out of 800 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Traveled with family
Liked: Staff & service
Had an early morning flight and chose this location because of the free shuttle service to airport only to check-in and find out that the shuttle did not start until after my flight departure. But staff was able to provide information for a private transportation service.
Stayed 1 night in Apr 2024

10/10 Excellent

Vicky

Traveled with family
Super friendly staff and very accommodating! Would recommend!
Stayed 5 nights in Apr 2024

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 2 nights in Apr 2024

4/10 Poor

Lindsay

Traveled with group
Disliked: Property conditions & facilities
The shower curtain is shorter than the bathtub so the shower flooded the bathroom every time it was used. Also the elevator is wonky and there was no breakfast. Pretty bad for a Marriott in a tourist location at that.
Stayed 1 night in Apr 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was fine
Stayed 1 night in Mar 2024

4/10 Poor

margaret

Liked: Amenities
It took half an hour to check in and then we got no room key because we were told that the machine was broken. Attemdant had to escort each guest and let them in their rooms. In am, a woman was sleeping on the sofa in the breakfast area. Other tan coffee (which ran out) and very limited vending machine choices there was nothing for breakfast after 9am. This is not the Marriott experience we expected.
Stayed 1 night in Apr 2024

6/10 Okay

Deborah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Mellisa

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room smelled so bad but it was late and I was tired I went to try to sleep and then noticed te pillows were so thing they rolled them in half but couldn’t sleep. Second night they moved me to much better room but went to take shower and the water wouldn’t drain so couldn’t shower
Stayed 2 nights in Mar 2024

4/10 Poor

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We booked a handicapped accessible room. The bathroom was NOT accessible.
Stayed 1 night in Mar 2024

8/10 Good

Qian

Liked: Cleanliness, staff & service
Good location, great staff
Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super kind staff. Lovely breakfast nook, common space. Liked the botanical themed room decor.
Stayed 1 night in Mar 2024

10/10 Excellent

Hudson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a very safe and quiet area. The staff was very friendly, and the location was clean and comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Eugene, East Orange

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to stay at. The staff is absolutely fabulous. Helpful, friendly, informative, professional, the best.
Stayed 3 nights in Mar 2024

8/10 Good

Sharee

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and secure
Stayed 2 nights in Mar 2024

6/10 Okay

Ivy

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The balcony door wouldn’t lock. Even though we were on the second floor, it still felt unsafe.
Stayed 1 night in Mar 2024

10/10 Excellent

Roman

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room had a pull out couch and its mattress was covered in huge brown stains. The sheets on the king bad had small curly hairs on it. The bathroom towels had a yellowish tint on them. Not sanitary is all I can say. We choose Marriott for the purpose of cleanliness and were very disappointed this time around
Stayed 1 night in Mar 2024

2/10 Terrible

Ashlynne

Stayed 1 night in Mar 2024

4/10 Poor

Leslie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is in extreme disrepair. The pictures are misleading. The pool area is closed permanently and therefore no outdoor seating. The "restaurant" consists of a small area that only serves limited breakfast for a fee. The pantry/marketplace only had 3 bottles of mountain dew soda in stock. There was no water to purchase. The furnishings were stained and dirty. The slider in the room was not functioning. There were cigarette butts on the patio balcony as well as dirty paper towels.
Stayed 1 night in Mar 2024

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Mar 2024

10/10 Excellent

Grishma

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Katlin

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
NO breakfast as advertised. No hot water in any of the 3 rooms we had as a family. Not even a single vending machine to get water or drinks. No balcony as advertised. Would not recommend at all. Very disappointing, don’t waste your money. Any other hotel would be better.
Stayed 1 night in Feb 2024

2/10 Terrible

Gustavo

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Elevators smell terrible, no airport shuttle as advertized, shower didn't worked correctly and shower water did not run. Terrible Courtyard.
Stayed 1 night in Feb 2024

10/10 Excellent

Eugene, East Orange

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pace to stay. Excellent , friendly, helpful staff. the best !
Stayed 3 nights in Feb 2024

2/10 Terrible

LINDA

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Absolutely unbelievable that there are no vending machines.. you cannot even get a bottled water. If you don’t bring it with you you are driving somewhere as nothing is within safe walking distance. Advertised breakfast and there was no breakfast available. The desk clerk was extremely pleasant. Not her fault.
Stayed 1 night in Feb 2024

6/10 Okay

Todd

Stayed 1 night in Feb 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Amenities
Our room was spacious, comfortable, inexpensive, and very close to the airport.
Stayed 1 night in Jan 2024

8/10 Good

Eugene, East Orange

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked staying there. My wife had 3 bug bites on her cheek and neck at the end of the visit though. We'll have to consider if we'll stay there in the future. Up until that point I was pleased with the property.
Stayed 2 nights in Jan 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Amenities
All good. No complaints
Stayed 1 night in Jan 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

John

Business traveler
Liked: Staff & service, property conditions & facilities
The property is about to start renovations so I don't really have much to say except that it met my expectations for the one night
Stayed 1 night in Jan 2024

10/10 Excellent

Chase

Stayed 1 night in Dec 2023

10/10 Excellent

Forrest, Charleston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

joseph

Traveled with partner
Liked: Amenities
Hvac did not work. Employee came to room to set controls..by 3 am it was So hot we had to open patio doors Patio doors were unlocked Dirty linens from previous guest in closet Slow hot water Ice machine out of service Toilet seat loose Does not deserve the Marriott flag Good location, good staff, worn out, tired property Several other Marriott options in the area
Stayed 1 night in Dec 2023

10/10 Excellent

Eugene, East Orange

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and quiet.
Stayed 2 nights in Dec 2023

4/10 Poor

Mark D

Liked: Staff & service
Disliked: Property conditions & facilities
Everything was worn down and fraying at the seams. Not the type of Marriott experience that I expected. No water bottles in room, no coffee maker, no restaurant.
Stayed 2 nights in Dec 2023

8/10 Good

Kathie

Liked: Staff & service
I hadn’t caught that breakfast was no longer served and the toilet had an issue. We just needed a place to sleep.
Stayed 1 night in Dec 2023

4/10 Poor

Steven A.

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
1) Furniture and carpet in room were worn. 2) At 8 AM, the was no hot water, so no shower.
Stayed 1 night in Dec 2023

10/10 Excellent

Majorie Mellon, Union

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to
Stayed 1 night in Dec 2023

6/10 Okay

JOHNELLE

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Lindsey

Stayed 1 night in Dec 2023

6/10 Okay

Tracey

Liked: Staff & service
Disliked: Cleanliness
Good but
Nice hotel but the carpet in the room looked bad. The bed was comfy and we didn’t walk barefoot.
Stayed 1 night in Dec 2023

6/10 Okay

Anna

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Worn out. Dirty and the cover up smell was incredibly overpowering.
Stayed 5 nights in Nov 2023

4/10 Poor

Ninoska

Stayed 2 nights in Nov 2023

10/10 Excellent

Marika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
The staff here were amazing!! Super accommodating and just made my stay great!!
Stayed 5 nights in Nov 2023

10/10 Excellent

ANTHONY

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT INTODUCTION FROM THE DESK CLERK
Stayed 1 night in Nov 2023

6/10 Okay

George

Stayed 1 night in Nov 2023

6/10 Okay

Kaytlin

Traveled with partner
Liked: Cleanliness, staff & service
Staff was supper. Our bed was hard as a rock and had a divot on one side. IT was inexpensive and close to the airport for an early flight out. No frills
Stayed 1 night in Nov 2023

10/10 Excellent

Gert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I went for a one night stay. I left around 10:00 next day. I didn't have time to check anything else out but I enjoy staying at this hotel chain wherever I go for the reason checked above . They are essentials items of interest to me. I also like the convenience of continental breakfast. So time saving!
Stayed 1 night in Nov 2023

8/10 Good

Manuel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and convinient place
Stayed 1 night in Oct 2023