Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Reviews of Days Inn & Suites by Wyndham Charleston Airport West

2 out of 5
Days Inn & Suites by Wyndham Charleston Airport West
2998 W Montague Ave, North Charleston, SC

Reviews

5.2
Rating 10 - Excellent. 126 out of 1008 reviews" "
Rating 8 - Good. 132 out of 1008 reviews" "
Rating 6 - Okay. 218 out of 1008 reviews" "
Rating 4 - Poor. 209 out of 1008 reviews" "
Rating 2 - Terrible. 323 out of 1008 reviews" "

5.4/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Janice

Traveled with family
Disliked: Amenities, property conditions & facilities
Was a little dirty. And was a non- smoking room but still smelled
Stayed 1 night in Mar 2024

4/10 Poor

Alissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We booked a non-smoking room, but the room had an odor to it and it was evident that it was not that clean. The blind was also broken.
Stayed 1 night in Mar 2024
Response from Angela on Mar 22, 2024
Thank you for your review.

10/10 Excellent

Trarski

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice need just little more cleaning and minor repairs but overall I would stay there again
Stayed 3 nights in Mar 2024
Response from Angela on Mar 21, 2024
Thank you for your review.

6/10 Okay

Craven

Business traveler
The room could have been a little more cleaner. I was disgusted when I saw a live roach crawling in the refrigerator.
Stayed 3 nights in Mar 2024
Response from Angela on Mar 18, 2024
Thank you for your review.

6/10 Okay

Jaymes, Fountain Inn

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Travelers often arrive tired or in a lousy mood (especially when they learn their room was accidentally double-booked). Don't expect sympathy here.
Stayed 1 night in Feb 2024
Response from Angela on Feb 27, 2024
We did have sympathy. In fact I cancelled that without making you call the 3rd party.

4/10 Poor

Glenna

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
Was convenient. That was all. Clerk at check was not helpful. No coffee pot in room & were not told coffe was available in lobby. Was not informed of renovations ongoing UNTILL after nonrefundable reservation was made. Will not use facility again. There are others to be found not far away that will meet needs. Advise others to avoid this facility also.
Stayed 2 nights in Dec 2023

8/10 Good

Tammy B

Liked: Cleanliness
Disliked: Property conditions & facilities
One/half Star
The room was comfortable enough for a 1-night stay. There was NO HOT WATER! I couldn't take a decent shower.
Stayed 1 night in Nov 2023
Response from Angela on Nov 27, 2023
Thank you for your review.

6/10 Okay

Verified traveler

Traveled with group
Liked: Room comfort
Disliked: Property conditions & facilities
Construction was taking place and it was not pleasant or easy to get in the hotel. There was no continental breakfast of course because of the construction!
Stayed 1 night in Nov 2023
Response from Angela on Nov 13, 2023
Thank you for your review.

6/10 Okay

Sandra

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Comfy room. Hospitality needs improvement
The room was clean and comfortable. However, check in took longer than necessary. Because the motel was being renovated, the office was closed and we had to register through the window. The clerk had to walk from her desk to the window several times during the check in process. The credit card machine was slow as well. Our hair dryer in the room did not work. The clerk said she would tell someone, but no one came to fix or replace it. I was going to a wedding and would have like to blow dry my hair, but had to manage without a dryer.
Stayed 1 night in Oct 2023
Response from Angela on Nov 2, 2023
Thank you for your review.

4/10 Poor

Amber

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsafe
When we arrived to check in at 10pm, the woman had locked the door to the lobby. Outside was a very inebriated man who was attempting to check in. The woman wouldn’t unlock the door (I imagine because she was thinking of her own safety) and after waiting for 15 mins we just didn’t feel comfortable staying. We knew the reservation was non-refundable but didn’t feel like it was worth risking safety to stay so we left and stayed somewhere else.
Stayed 1 night in Oct 2023
Response from Angela on Nov 2, 2023
Thank you for your review. Our lobby is only closed for renovations.

10/10 Excellent

Maximiliano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Angela on Nov 2, 2023
Thank you for your review.

6/10 Okay

Elisabeth

Stayed 1 night in Oct 2023
Response from Angela on Nov 27, 2023
Thank you for your review.

6/10 Okay

Lisa

Stayed 1 night in Sep 2023
Response from Angela on Nov 13, 2023
Thank you for your review.

4/10 Poor

Meagan

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Angela on Oct 28, 2023
Thank you for your review.

2/10 Terrible

Jeanette

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We didn’t even stay the night. This is a hotel, rather a motel and not a nice one. It was unclean and unsafe. Despite being non-refundable, we cut out losses and stayed elsewhere.
Stayed 4 nights in Oct 2023
Response from Angela on Oct 28, 2023
Thank you for your review.

4/10 Poor

Anabel

Stayed 1 night in Sep 2023
Response from Angela on Nov 13, 2023
Thank you for your review.

10/10 Excellent

Janee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff was nice
Stayed 2 nights in Oct 2023
Response from Angela on Oct 16, 2023
Thank you for your review.

4/10 Poor

Hernan

Business traveler
Disliked: Cleanliness, property conditions & facilities
Room ( even non smoker) had terrible cigarette smell. Shower was cold
Stayed 4 nights in Oct 2023
Response from Angela on Oct 10, 2023
Thank you for your review.

4/10 Poor

Barbara

Stayed 2 nights in Oct 2023
Response from Angela on Oct 29, 2023
Thank you for your review.

6/10 Okay

Verified traveler

It was okay ,not happy looked like maybe door was kicked in at some time ,not really secure. Wide gaps at bottom and side of door.couldnt get coffee yourself ,snacks were stale.i do realize theyre doing work on the place.
Stayed 1 night in Sep 2023
Response from Angela on Oct 6, 2023
Thank you for your review.

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Angela on Sep 27, 2023
Thank you for your review.

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities
Was a good stay…not overly expensive…no hoodlums on the premises…working people passing through…I moved to the Extended Stay nearby to save a few bucks..probably a mistake…definitely stay away from the Red Roof bad news expensive lots of drug activity…no problem at the Days Inn would stay there again
Stayed 1 night in Jul 2023
Response from Angela on Sep 25, 2023
Thank you for your review.

2/10 Terrible

Melvin

Stayed 2 nights in Sep 2023
Response from Angela on Sep 21, 2023
Thank you for your review.

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Angela on Sep 18, 2023
Thank you for your review.

4/10 Poor

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Angela on Sep 18, 2023
Thank you for your review.

6/10 Okay

Pilar

Business traveler
Liked: Cleanliness
Disliked: Room comfort
The room was OK, but the carpet was horribly dirty, and the sheets had holes in them. The bathroom, thankfully, was very clean
Stayed 1 night in Sep 2023
Response from Angela on Sep 16, 2023
Thank you for your review.

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot
Stayed 1 night in Sep 2023
Response from Angela on Sep 16, 2023
Thank you for your review.

2/10 Terrible

Erna

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, I had to talk with the desk clerk through bullet proof glass. There was no entrance into the building. The canopy outside was damaged. There were people hanging out in the parking lot. We are elderly and we did not feel safe. The room entry was from the outside. There were no amenities.
Stayed 2 nights in Sep 2023
Response from Angela on Sep 14, 2023
Thank you for your review.

2/10 Terrible

Jennifer

Disliked: Property conditions & facilities
The door didnt shut all the way and it didnt feel safe. Carpets very dirty and walls banged up
Stayed 1 night in Sep 2023
Response from Angela on Sep 14, 2023
Thank you for your review.

4/10 Poor

Asseley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Angela on Sep 14, 2023
Thank you for your review.

6/10 Okay

Noemi

Traveled with group, Traveled with family
Disliked: Staff & service
Breakfast not provided, old look, bed was comfortable
Stayed 1 night in Aug 2023
Response from Angela on Aug 31, 2023
Thank you for your review. We have breakfast 6am-9am in the lobby.

4/10 Poor

James

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Norman Bates wouldn't stay here!
Don't stay here. The included breakfast was handed to you in a bag with a granola bar, and a fruit cup, and a Hostess coffee cake. We had an ironing board but no iron. Went up front, cause the phone didn't work, and was told they're no longer required to furnish those. Also, there was no coffee pot in the room either. The ONLY saving grace was the bed was comfortable. People walked through the parking lot all night. Everytime we left and cameback to the room we'd have to walk up front to have our cards redone to gain entry into our room. We did have a fridge and microwave that worked as well. And the tv as well. The pool, HA HA HA, evidentally its not required to be provided now either. It had the black tarp over it and all the lounge chairs were stacked up. And no place to wash any laundry either. Seen and killed 2 roaches, probably came in from the crack in the door jam. Mostly stayed gone unless we needed to shower or sleep.
Stayed 4 nights in Aug 2023
Response from Angela on Aug 29, 2023
Thank you for your review.

6/10 Okay

joyce

Traveled with family
Liked: Cleanliness
Disliked: Amenities
the lobby was close for repair and there where no snack machine
Stayed 1 night in Aug 2023
Response from Angela on Aug 21, 2023
Thank you for your review.

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness, room comfort
Water troubles
We arrived extremely late 4am. They were accomdating for us. However the wTwr was ice cold and we couldn't shower after a 16 hour drive. Owner said leave it running fow awhile. We left it running for 20 minutes atill cold. The next day we listened to the remodeling of the room beside ours. And then dealt with no water, shut off while I was in the shower.
Stayed 3 nights in Aug 2023
Response from Angela on Aug 16, 2023
Thank you for your review.

10/10 Excellent

Tory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice and cozy stay for.not a bad place to stay at all.and it's near a lot of foods to choose from
Stayed 1 night in Aug 2023
Response from Angela on Aug 8, 2023
Thank you for your review.

8/10 Good

Abigail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was in decent condition and was updated. Few minor things- did find a live black bug, few random hairs on the bed and small stains on the bedding. Service was excellent. I had a last minute change of plans on when I was arriving and they worked with me and allowed me to change my arrival/check-in date. Property- no complaints. Property was as expected for a lower cost hotel. Property was right by the road. Didn't have any issues.
Stayed 2 nights in Jul 2023
Response from Angela on Aug 8, 2023
Thank you for your review.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
Went for a concert at the North Charleston Coliseum. It was only a 15 minute walk from the hotel. Lots of restaurants nearby and the room was comfortable. Looks like they are in the middle of renovating.
Stayed 2 nights in Aug 2023
Response from Angela on Aug 6, 2023
Thank you for your review.

2/10 Terrible

Chad

Stayed 1 night in Aug 2023
Response from Angela on Aug 6, 2023
Thank you for your review.

8/10 Good

Eddie

Stay was ok staff rude
Stayed 1 night in Aug 2023
Response from Angela on Aug 6, 2023
Thank you for your review.

6/10 Okay

Garrett

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
MEH
Stayed 1 night in Aug 2023
Response from Angela on Aug 6, 2023
Thank you for your review.

4/10 Poor

Sylvan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hello, I was hoping for a half decent hotel, but this place was just nasty, reminded me of the econo lodge, the carpet had a thick layer of black mystery stuff caked in that gave a disgusting sticky feeling on your feet if you were unfortunate enough to walk barefoot, the bathroom door didnt work so you had to do your business with the door open, and without going into more detail it was just kind of gross...
Stayed 1 night in Jul 2023
Response from Angela on Aug 2, 2023
Thank you for your review.

2/10 Terrible

Jenny

Disliked: Cleanliness, property conditions & facilities
The Days Inn was not a safe and clean place to stay. When we got to the room, the AC was not on and the room was animal smell specially the rug. My husband has dog allergy and stared to coughing and sneezing. We were disappointing. Left the place to rent in another hotel. The hotel still charged me a night eve though new that I could not stay in those conditions. Not happy with Expedia.
Stayed 2 nights in Jul 2023
Response from Angela on Jul 27, 2023
Thank you for your review.

2/10 Terrible

Morgan

Disliked: Cleanliness, property conditions & facilities
Floors weren’t clean, whole room was gross.
Stayed 1 night in Jul 2023
Response from Angela on Jul 22, 2023
Thank you for your review

2/10 Terrible

Lisa

Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty
Stayed 1 night in Jul 2023
Response from Angela on Jul 21, 2023
Thank you for your review.

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here. It's not worth the money even in Charleston. I decided I didn't want to stay and they wouldn't refund me my money. The ceiling in the bathroom was falling in. There was missing pieces of molding for the closet. Exposed nails. The carpet has never been cleaned. I can tell they are trying to renovate and the front desk man wasn't rude but the company was completely unhelpful. I should not have to pay for somewhere I didn't even stay at.
Stayed 1 night in Jul 2023
Response from Angela on Jul 20, 2023
Thank you for your review.

2/10 Terrible

Rema

Disliked: Property conditions & facilities
Property needs to be closed till renovation are completed. My husband got bite during the night. Woke up with red inflamed swollen hand. Possible spider bite. Carpet dirty was afraid to step barefoot on it. Sheets clean but old stains was obvious. Shut down till repairs are done.
Stayed 1 night in Jul 2023
Response from Angela on Jul 20, 2023
Thank you for your review.

8/10 Good

eddie

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
As I was walking in the room there was a roach crawling up the wall.
Stayed 1 night in Jul 2023
Response from Angela on Jul 20, 2023
Thank you for your review.

4/10 Poor

kevin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Red stain on shower head and bathtub, probably bacteria. My father in law got bit by a spider and his hand swole up. Hotel held an extra $50 and may be up to 2 weeks before its refunded.
Stayed 1 night in Jul 2023
Response from Angela on Jul 20, 2023
Thank you for your review.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible dirty hotel
This was one of the dirtiest hotels I’ve ever seen. Room reeked of stale cigarette smoke. The bathroom was very dirty, especially door and tub. There was an old broken down car in parking lot with flat tires that looked as if it had been there a while, didn’t make me feel safe. At night there was a family of 6 cats near our room begging for food, even tried to follow us in room because we were friendly. The lobby was closed for construction so couldn’t get in the get “breakfast” or anything. I would recommend passing this hotel by, even if it is the cheapest around, health and safety is not worth it.
Stayed 1 night in Jul 2023
Response from Angela on Jul 16, 2023
Thank you for your review.

2/10 Terrible

Avaz

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We didn’t like anything about this hotel, or should I say motel. The area was dirty, noisy, and you couldn’t even enter the lobby. Disgusting.
Stayed 1 night in Jul 2023
Response from Angela on Jul 15, 2023
Thank you for your review.