Ratings based on 858 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New Bern, NC

Central location.

Posted Nov 13, 2017
Very comfortable and relaxing. Will definitely be staying here on future trips.
Comment from Hotel Management
Nov 17, 2017 by Danielle, Hotel Management
Thank you for the five star recommendation! We appreciate your compliments and hope to see you again soon. Sincerely, Hyatt Place Charleston Airport Management Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Cantonment Florida

Very accommodating and friendly staff.

Posted Nov 13, 2017
The staff went above and beyond their duty to assist in a trying time. All we can say is thanks.
Comment from Hotel Management
Nov 14, 2017 by Danielle, Hotel Management
Thank you for allowing us to provide comfortable accommodations during a difficult time. We are truly grateful for the feedback that you have shared with our staff. We wish you all the best! Sincerely, Hyatt Place Charleston Airport Management Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Dade city, Fl

Posted Nov 6, 2017
Quiet convenient great staff. Will stay there again.
Comment from Hotel Management
Nov 10, 2017 by Danielle, Hotel Management
Thank you for the compliments about our quiet atmosphere, convenient location and friendly team. We look forward to seeing you again soon! Sincerely, Hyatt Place Charleston Airport Management Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 28, 2017
Pros: awesome hotel! Modern. Clean. Spacious. Suite-like rooms. Comfy L-Shape couch for lounging. Clean bathroom. Just loved it!
awesome hotel! Modern. Clean. Spacious. Suite-like rooms. Comfy L-Shape couch for lounging. Clean bathroom. Just loved it!
Comment from Hotel Management
Nov 1, 2017 by Danielle, Hotel Management
Thank you for the five star recommendation! It is always a pleasure to hear that guests have enjoyed their experience at our hotel. We are grateful for your feedback and we hope to see you again soon. Sincerely, Hyatt Place Charleston Airport Management Team
5 out of 5
Recommended
for Everyone
by A verified traveler from columbia, sc

Posted Oct 19, 2017
Clean facilities, beautiful room and great location. Highly recommend!
5 out of 5
Recommended
for Everyone
by A verified traveler from Upstate, SC

Suite for 5 Adults

Posted Oct 12, 2017
Very nice, very clean room that worked for 5 adults. I reserved queen suite and was pleased with the room. The only negative was the standard air conditioner is located in the outside wall and made the bed near it cold. Otherwise, we loved the room, the breakfast, and the hotel.
Comment from Hotel Management
Oct 24, 2017 by Danielle, Hotel Management
Thank you for recommending our clean rooms, complimentary breakfast and friendly team to fellow travelers. We are grateful for all of your feedback and we hope to see you again soon. Sincerely, Hyatt Place Charleston Airport Management Team
5 out of 5
Recommended
for Everyone
by A verified traveler from columbia, sc

Posted Oct 10, 2017
Clean hotel in great location...about 15 minutes from downtown Charleston but much more affordable!
Comment from Hotel Management
Oct 12, 2017 by Danielle, Hotel Management
Thank you for recommending our clean rooms and convenient location to fellow travelers. We are delighted to hear that you enjoyed a five star experience at our hotel and we hope to see you again soon. Sincerely, Hyatt Place Charleston Airport Management Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Friendly and inviting staff

Posted Oct 9, 2017
Pros: The friendly staff and just the cozy and cleanliness of this hotel. We will definitely be back to stay again.
Cons: Nothing needed improvement
Location: Location was centerly located to everything we wanted to do. Boone Plantation and Gardens is conveniently located from the hotel and a must see.
Very friendly front desk staff. The room was wonderful, and the bed was so comfortable and clean. The breakfast so wonderful not a little breakfast at all. We were so happy with everything about our stay and would highly recommend anyone to stay at this hotel.
Comment from Hotel Management
Oct 12, 2017 by Danielle, Hotel Management
Thank you for the compliments about our friendly team, convenient location and complimentary hot breakfast buffet. We are truly grateful for your business and hope that you will choose to visit again soon! Sincerely, Hyatt Place Charleston Airport Management Team
5 out of 5
Recommended
for Everyone
by A verified traveler from phenix city al

Nice quiet close to shopping area

Posted Oct 9, 2017
After we had check out my son wallet was left in his room front desk call and inform us that we had left his wallet we were thankful for the honesty
Comment from Hotel Management
Oct 12, 2017 by Danielle, Hotel Management
Thank you for the five star review! We are pleased to hear that you enjoyed your stay and so glad that we could return the wallet to its rightful owner. We are grateful for your business and hope to see you again in the future. Sincerely, Hyatt Place Charleston Airport Management Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Trip to Charlston

Posted Oct 9, 2017
Pros: Location
Cons: Our refrigerator did not work, closet door very hard to open and close.
Location: Easy to get into Charleston.
Hotel was nice, comfortable. Outside noise at night. Staff very friendly and helpful. Breakfast was good.
Comment from Hotel Management
Oct 9, 2017 by Danielle, Hotel Management
Thank you for recommending our comfortable accommodations and friendly team to fellow travelers. We apologize for the difficulties that you encountered on this particular visit and would like to thank you for bringing these concerns to our attention. We have shared your review with the appropriate members of our team to ensure that these issues are resolved right away. We are grateful for your business and hope to see you again in the future. Sincerely, Hyatt Place Charleston Airport Management Team