Ratings based on 724 Verified Reviews

2.8 out of 5
49% of guests recommend
2.9 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

last time

Posted Feb 26, 2018 on Hotels
If you are looking for coffee and decent breakfast there are several options nearby. check-in was pleasant enough, check-out was very chaotic. Rooms were not very clean. Houskeeping walked in without knocking wanting to know when we were leaving two hours before check-out and kept coming around the corner every time the door opened. I have never felt pushed to get out of a room as I did here! Had intended to book again for another upcoming trip but have changed my mind!!
Comment from Hotel Management
Feb 27, 2018 by Hotel Manager, Hotel Management
Dear Guest, Thanks for the stay and the feedback. Nice to note that you had a smooth check-in & breakfast. At the same time,we are really sorry for the trouble and chaos caused during check out, which impacted your stay and it forced to changed your mind to visit us again. Our endeavor is to give a nice stay to all our guests but need to investigate how such a shoddy situation happened as mentioned by you. In any case we shall do a thorough investigation and take concrete actions to improve everything which needs to ensure a satisfactory guest experience. Please do reconsider and visit us again.
3 out of 5
by A verified traveler

Posted Feb 20, 2018 on Hotels
Comment from Hotel Management
Feb 20, 2018 by Manager, Hotel Management
It was our privilege to earn your business and we hope to host you again on your next trip.
3 out of 5
by A verified traveler

Posted Nov 18, 2017 on Hotels
Comment from Hotel Management
Nov 20, 2017
Dear Guest, Thanks for your stay. Please let us know if there are any suggestions from you. Please visit us again. Yours Sincerely Hotel Manager
1 out of 5
by Robert

I'm not picky, but this place was just plain gross

Posted Nov 14, 2017 on Hotels
The hotel is old -- but worse than that -- it's super dirty. There were used cigarettes in the room. Mold was growing on the walls. We changed hotels after one night.
Comment from Hotel Management
Nov 17, 2017
Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before. Sincerely, Hotel Manager
2 out of 5
by Crystal

Hotel needs a lesson on how to clean

Posted Nov 6, 2017 on Hotels
Hotel was nasty. Not cleaned good at all! Dried coffee under the pot where it had not been cleaned, dust and dirt under toilet, floor left your feet black from not being swept and mopped! I knew I was in for it when I was checking in and the customer before me was complaining about her room not being clean!
Comment from Hotel Management
Nov 8, 2017
Hello Crystal, Greetings from the Rodeway Inn We are very much concerned with your feedback. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on war foot and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager.
3 out of 5
by James

Posted Nov 5, 2017 on Hotels
Roach in the room
Comment from Hotel Management
Nov 8, 2017
Hello Mr.James , Thanks for your stay at the Rodeway Inn Our apologies for all the inconveniences you had with your stay like amenities and cleanliness. We are taking efforts to offer our guests a better stay, but somehow it has not worked for you. Your review is serious to us and we will take effective actions to check and rectify the mismatches and you can truly expect a better stay next time. Hope to see you back, Sincerely, Hotel Manager.
1 out of 5
by A verified traveler from Georgia

This is a very bad hotel!!!!!!!!!

Posted Oct 5, 2017
Bad, bad, bad, my hotel stay was bad, the front desk help, lack professional abilities, plus they pretend, that they're writing down your complaints in the manager's report guide. Plus there are people who live there with pets, that won't clean up the poop, that there dogs do, right in front of the hotel doors on the walkway. Should I say more!!!
Comment from Hotel Management
Nov 4, 2017 by Webmaster, Hotel Management
Dear Guest, Thank you for your review and staying at the Rodeway Inn.We appreciate your feedback.Please allow me to offer our apologies for the inconveniences that impacted your stay. Your observations has been taken up by a team for verification and necessary actions. It shall be our endeavor to offer a fantastic experience to all our guests,but regret that this was not case with your stay. It you would like to get away in near future, I shall personally assist you to ensure that you get a fine stay as I don't want your last memory of this hotel to be a negative one. Regards, Hotel Manager.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 30, 2017 on Hotels
2 out of 5
by A verified traveler from Delaware

Terrifying

Posted Sep 4, 2017
When we checked in you had to talk to a lady through a little hole. There were people partying in front of the rooms all night. There were cockroaches. And when you flushed the toilet it screeched for a good two minutes. Never again.
Comment from Hotel Management
Sep 27, 2017 by GRM, Hotel Management
Hi Carrie, I am so sorry you were uncomfortable at check in and also disappointed with the level of noise, cleanliness and service. I would like to apologize for the setback that you experienced during your stay with us. Your comments will be forwarded to our management in order to address it accordingly. I hope that you will consider staying with us again and accord us an opportunity to serve you better.
1 out of 5
by A verified traveler from Tampa, Florida

Stay Away!!!

Posted Aug 27, 2017
Pros: Nothing
Cons: Honesty
I made a reservation for two nights. Without explanation they checked me out after one day and over charged my credit card for $7 plus. I contacted the manager and no answer. Requested refund, and nothing yet. This is not a honest administration.
Comment from Hotel Management
Sep 27, 2017 by Guest Relations Manager, Hotel Management
Hi David, On behalf of our management, I would like to apologize for the unlikely setback you experienced following your stay with us here at Rodeway Inn. We will verify what took place during your visit, I assure you that our key people will be on top of your concern.