Ratings based on 713 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted Sep 5, 2017
Hotel is run down. It is in very poor condition. No investmènt of money to make things decent. The lamp shade, curtains and the bedspread were torn and dry rotted. The carpet was old, filty dirty and smelled extremely bad. It smelled stale and mildewed. The ac filter needed replaced. The ac unit spit out so much moisture, my cloth houseshoes were soaking wet and my clothes were damp. The chester drawer was old and scratched and the paint was peeling. There was a larged accumulation of dust everywhere. Especially, on the floor lamp, desk lamp and telephone. It got very cool in the evening so we turned on the heat and it smelled like there was something burning. The bathroom sink was clogged and barely drained. The bath tub had mold under a groove in the tub. The wood on the door at the bottom was peeling off. There were cracks in the walls everywhere. The sheets on the bed did not look or smell clean. They were old and dingy. The phone in the room did not work.The blankets were on the bed backwards. The dust ruffle was not on the bed properly. It was a twisted mangled mess. Most of the dustruffle was on that nasty floor. The bed looked like a 5 year old made it up or the bed had been slept in and not changed. Walking past the people cleaning the rooms, I noticed them putting the dirty towels and wash clothes on that disgusting mildewed carpet instead of putting them in a linen cart. The same wash clothes that people would have to use on there face and bodies. Yuk!
by A verified traveler from OH
A "deal" is not always a good deal.Posted Aug 28, 2017
When I arrived the clerk couldn't find my reservation. After 30 minutes of waiting and going back to the desk I got a room. The room was not clean -or not very well-(urine on the toilet and dirt in the tub). I got another room that was a little better but not by much. At check out that clerk couldn't process my tax exemption from my job, though I had the right paperwork. She said she would have the manager call me and take care of it, since I had to leave. I NEVER got a call back.
by A verified traveler from Chicago
Don't be fooled by the Ramada name.Posted Aug 26, 2017
Pros: Only good thing was the shower, very good water pressure and fairly clean.
Cons: Everything here needs improvement, including property management.
Location: At the end of a dead end street, dark and kind of creepy at night. A few fast food places within a few blocks.
I saw this Expedia price and thought, "It's a Ramada Inn for a cheap motel price", I'll take a chance. Wrong! The building outside and lobby are really nice, maybe a bit outdated, but nice. Check in person was pleasant. This hotel is not a very handicap-friendly place. I only saw 2 handicap parking spots by the front door, we checked in at 4pm, and both were taken. Our room was what seemed like a mile long walk. The room was dark with lamps all over, but only two worked. The beds were terrible, the one was so broken down it enveloped you and the sound it made when you sat on it, could probably be heard 4 rooms over. We tried to set the alarm clock, it didn't work. Tried to call the office for a wake-up call, no dial tone, phone didn't work either. The room had a mini fridge, microwave and coffee maker, but no coffee pot. We had to trek to the office, gave them the list and they said we'll be right down to see about phone, they never showed up. At checkout the next day, the property manager was there to take the key cards back, we told him of our experience, he seemed uninterested, not even an apology for this terrible stay.
for Everyoneby A verified traveler from Old Fort, OH
Comfortable beds and quiet location.Posted Aug 25, 2017
Pros: Comfortable beds and quiet location
Cons: New carpets.
Location: Nearby Westerville is nice. We went to Graeters Ice Cream Parlor in the down town area.
Comfortable beds and quiet location. The carpets need replaced. A chair cushion in our room had a bad stain. The bathroom light in our first room wasn't working so they moved us.
by A verified traveler from Huntington wv
Dirty hotel in Terrible shapePosted Aug 23, 2017
Floors so dirty afraid to take shoes off The pool was worst I ever seen at hotel concrete crumbling falling in pool from deck
for Everyoneby A verified traveler from Ohio
5 Night Stay was Great!Posted Aug 23, 2017
Pros: Price, location
Stayed at this hotel for 5 nights during State Fair. Hotel is off the beaten path but close to restaurants in Polaris. Price was great and the hotel was up to our standards. No complaints at all. Thanks!
by A verified traveler
Posted Aug 23, 2017
Stay somewhere else. Moldy smelling. The pictures on the website don't show the stains on the carpet and water damage on the walls.
for Everyoneby A verified traveler from San Diego, CA
Posted Aug 21, 2017
The hotel was comfortable for a one night stay passing through town.
by A verified traveler from LANCASTER, NEW YORK
Not a fun stayPosted Aug 17, 2017
Dirty rooms both for us and our kids, things left behind by previous hotel stayers, hot tub looked dingy in our room, carpets looked dirty and the pool outside looked dirty and cloudy. We only stayed one nite out of our 5 day vaca we went to a much better hotel
for Everyoneby A verified traveler from Akron OH
Nice HotelPosted Aug 17, 2017
I enjoyed the pool and the rooms are very spacious. The bathroom could've been cleaned a little better though.