Seasonal outdoor pool

Reviews of Colonial Motel

2 out of 5
Colonial Motel
2431 White Mountain Hwy, PO Box 1756, North Conway, NH

Reviews

8.8

Excellent

Rating 10 - Excellent. 566 out of 1000 reviews" "
Rating 8 - Good. 306 out of 1000 reviews" "
Rating 6 - Okay. 80 out of 1000 reviews" "
Rating 4 - Poor. 27 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Timothy

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024
Response from Staff and Management on Apr 20, 2024
Hello Heather and good evening, thank you for your recent stay at our property as well as taking the time to rate/review the experience you had as our guest. We greatly appreciate your business and also for giving us a perfect score. Hopefully we have gained another patron to our Motel with the addition of you, we would enjoy having you again. Thank you Heather and take care. Sincerely,The Colonial Motel Management

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was way to stuffy but other then that we loved are stay there and didn't want to leave
Stayed 1 night in Apr 2024
Response from Staff and Management on Apr 17, 2024
Hello Michael and good evening, thank you for your recent stray at our property and for taking the time to rate/review your experience as our guest. We appreciate your business and hopefully look forward to having you as our guest again. We apologize if your room was stuffy, not quite sure what that means but if you were not completely satisfied we do apologize for it. Please come back and see us again soon, we would enjoy having you. Sincerely,The colonial Motel Management

10/10 Excellent

LYNDA

Liked: Amenities, property conditions & facilities
This is such a terrific find! The price is right and it's within walking distance to the many quaint shops and restaurants along White Mnt. Hwy. It has a microwave& frig. The bathrooms are large and clean. Ask for a room around back which gives you a nicer view and more privacy. You can't go wrong staying here. Wish I could have stayed longer....
Stayed 3 nights in Apr 2024
Response from Staff and Management on Apr 17, 2024
Hello Lynda and good evening, we wish you could have stayed longer as well. This just means that you have to come back soon to see us again, we would love having you. Thank you very much for the wonderful things said about our property, we greatly appreciate it. Take care Lynda and always safe travels.Sincerely,The cOlonial Motel Management

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, room was very clean and comfortable.
Stayed 2 nights in Apr 2024
Response from Staff and Management on Apr 17, 2024
Hello and good afternoon Kevin, thank you for your recent business and for taking the time to rate/review your experience with us. We greatly appreciate you giving us the opportunity to have you as our guest and the positive feedback you provided. Please come back and stay again with us, we would enjoy having you. Thank you again Kevin and take care. Sincerely,The Colonial Motel Management

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Staff and Management on Apr 18, 2024
I already responded to this review.

2/10 Terrible

Lynda

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
I don’t normally give negative reviews and I had at first planned a 5 star review. However, about 2 hours after we checked out I received a call that I had (totally my fault) left 2 prescriptions pill bottles along with some over the counter pills in the night stand drawer. The man who works the front desk who called asked how far away I was. I was too far to return so I asked him if I paid for it would he please mail me the prescriptions. He said that shouldn’t be a problem at all and took down my address and said he would just run it by the owner first. Well it’s nearly 3 weeks later and no meds. I called left message to tell me what they did with these medications No return call. If they didn’t want to mail it a simple call to let me know would have been fine. I needed those pain medications and was unable to refill until 5 days ago. I just find it to be lousy customer service and would absolutely never return to this hotel or recommend it. I offered to pay the expense so really no excuse. On another note. Bed hard as a rock and room was super tiny.
Response from Staff and Management on Apr 18, 2024
i responded to this review yesterday.

6/10 Okay

Dany

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Staff and Management on Apr 11, 2024
Hello and good evening Danny, thank you for your recent stay with us at The Colonial Motel and also for taking the time to rate your experience as our guest. Looking at the score you posted for us we could have done better for you, what did not meet your standards? Any type of feedback is great in my opinion, positive is always better then the negative but thats how we learn what is needed by our guests. We would like to try to fix what ever the issue was during your stay at our property. We appreciate your business Danny and hopefully look forward to hearing a response from you and having you come back and stay again with us. Thank you again Danny and take care. Sincerely,The Colonial Motel Management

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, easy check in
Stayed 1 night in Apr 2024
Response from Staff and Management on Apr 6, 2024
Hello Rachel and good afternoon, thank you for your recent stay with us and for taking the time to rate and post this fantastic review online here. The Colonial Motel greatly appreciates your business and posting a perfect score on your experience as our guest. We hope to have gained another patron to our property with the addition of you. Please come back and stay again we would enjoy having you. Thank you again Rachel and take care. Sincerely,The Colonial Motel Management

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly
Stayed 1 night in Mar 2024
Response from Staff and Management on Apr 5, 2024
Good afternoon Ursula and thank you for your recent stay at our Motel. We greatly appreciate your business, taking the time to rate/review your experience at our property and the compliment on our staff. The next time your in North Conway please allow us to have the pleasure of having you as our guest again, we would enjoy having you.Thank you again Ursula and take care. Sincerely,The Colonial Motel Management

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the quietness and it was convenient. Nice little area
Stayed 5 nights in Mar 2024
Response from Staff and Management on Apr 5, 2024
Thank you Evelyn on your recent stay at our property and also for taking the time to rate and post this review online. We greatly appreciate your kind words about our Motel as well as your business. Please the next time your in the Mount Washington Valley come back and be our guest again, we would enjoy having you. Until then Evelyn thank you again and take care. Sincerely,The Colonial Motel Management

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, location great
Stayed 2 nights in Mar 2024
Response from Staff and Management on Apr 3, 2024
Hello Tim and good evening, thank you for your recent stay at our property as well as taking the time to rate the experience you had as our guest. We greatly appreciate your business and your kind words about our staff. Please comeback and stay with us again in the near future, we would enjoy having you again. Thank you and take care Tim. Sincerely,The colonial Motel Management

10/10 Excellent

kevin

Stayed 1 night in Mar 2024
Response from Staff and Management on Apr 25, 2024
Hello Kevin and good evening, thank you for your recent stay at our property as well as rating your experience as our guest with a perfect score. We appreciate that and your business, please come back and stay witjh us again. Thank you and take care. Sincerely,The Colonial Motel

10/10 Excellent

Marion, Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pleasant place to stay and the beds were very comfortable. It is convenient and has shopping and restaurants nearby.
Stayed 1 night in Mar 2024
Response from Staff and Management on Mar 29, 2024
Hello Marion and thank you for your recent stay at our property and also taking the time to post this nice feedback on having you as our guest. Please the next time your in North Conway stop in and stay the night again with us. Thank you again Marion and take care. Sincerely,The Colonial Motel

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it here! Clean room, quiet, and its in the middle of the town where i can walk to get food. Ill def come back again!
Stayed 1 night in Mar 2024
Response from Staff and Management on Mar 21, 2024
Hello Stacey and thank you for your recent stay with us and also taking the time to rate your experience as our guest. We appreciate your business as well as your fantastic feedback. The colonial hopes it has gained another patron to our Motel with the addition of you. Please do so and come back to stay, we would enjoy having you. Thank you again Stacey, safe travels and take care. Sincerely,The Colonial Motel

10/10 Excellent

BRETT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a great price. Will come back.
Stayed 1 night in Mar 2024
Response from Jacob.R on Mar 10, 2024
Hello Brett and good evening, thank you for your recent stay with us at our property as well as taking the time to rate your experience with us. We greatly appreciate your business and also the feedback you provided. We hope to see you again in the near future. Thank you again Brett and take care. Sincerely, The Colonial Motel Management

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
This motel is a bit dated but it's in great shape and VERY clean! I could not care less about the style, if it's clean i'm happy. Would certainly stay there again.
Stayed 1 night in Mar 2024
Response from Staff and Management on Mar 5, 2024
Hello and good evening Denise, thank you very much for the recent stay you had with us. Also thank you for taking the time to rate/review the experience you had as our guest. We greatly appreciate your business as well as the great feedback you had to say about our motel. You nailed it, the most important factor in rentals is cleanliness. If you dont posses this then it does not matter what you have to offer, not many will return. We hope we have gained another patron to our property with the addition of you, Denise. We would enjoy having you again. Until the next time thank you again and take care. Sincerely, The Colonial Motel Management

6/10 Okay

Madison

Disliked: Cleanliness
Great price for what you get and great parking and location, close to everything. Room was a bit on the dirty side, we found things on the floor that didn’t belong to us, that should’ve been an easy thing to spot & clean. Overall, we would probably stay here again though, everything is always hit or miss some days.
Stayed 3 nights in Feb 2024
Response from Staff and Management on Mar 2, 2024
Hello Madison and good evening, thank you for your recent stay at our property as well as taking the time to rate and post this review on here. I would like to start off by apologizing for not providing you a clean room. I am not quite sure why things were left on the floor in plain sight. This does not happen at all here so I am perplexed at the situation. If you dont mind me inquiring what left behind for you to find? I am sorry for not providing you with the basic standards you deserve. I hope we have the opportunity to make it up to you and you do decide to stay with us again. We would enjoy having you as our guest again and rest assure you will not be disappointed or let down. Again Madison my sincere apologies, take care and have a nice night. Sincerely,The Colonial Management

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Staff and Management on Mar 1, 2024
Hello Robert and good evening, thank you for your recent business with us as well as taking the time to rate your experience at our property. We greatly appreciate the perfect score you posted on here. Hopefully we have gained another patron to our motel with the addition of you. Please come back and say hello. Until next time Robert safe travels and take care. Sincerely,The Colonial Motel Management

10/10 Excellent

Andrew

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at the property and it was excellent as per usual. Upon arrival we were greeted by a nice man who explained the checkin process and billing after having booked with Expedia. He provided recommendations for local restaurants. It was obvious that he took pride in the property as well as it was kept clean and organized. The rooms were clean and comfortable as well. This motel provides value for the money. The only area for improvement may be the installation of a coffee pot/some complimentary breakfast options in the office area.
Stayed 1 night in Feb 2024
Response from Staff and Management on Feb 25, 2024
Good evening Andrew and I would like to start off by saying thank you so much on behalf of The Colonial Motel for review you left for our property. You also get a very big thank you from myself, I so greatly appreciate all the wonderful and kind words that you said about me. You are correct about the pride I have for this business and the position I hold within this company. You 100% made my night Andrew after reading this, definitely flattering. I will pass along your requests about the coffee pot as well as couple options for breakfast during the next owners meeting. Cant promise you anything, but I will pass along your feedback. Hopefully Andrew we will get to see you a third, forth, fifth time and even more. The Colonial appreciates your business and all that was said about by you. Please do come back and stay again, we would enjoy having you. Thank you once more Andrew, seriously what a fantastic review. Until next time safe travel and take care. Sincerely,Eban D.The Colonial Motel Management/ Front Desk.

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Great price, good location for shopping and skiing, found it clean and quiet. Appears owners take pride in property. Nice throwback to a little clean road side motel.
Stayed 2 nights in Feb 2024
Response from Staff and Management on Feb 23, 2024
Hello Brett and good evening, thank you for your recent business with our property and also for leaving this wonderful review online for everyone to see. We greatly appreciate the kind words said about our motel. You are correct in saying the owners/family really take pride in their business. Not only do they own the family and myself are the only employees of The Colonial Motel. We hope to gain another patron to our motel with the addition of you. Please come back and stay with us again, we would enjoy it. Until the next time Brett safe travel and take care. Sincerely, The Colonial Motel Management.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Staff and Management on Feb 22, 2024
Hello and good evening Paul, thank you for your recent stay at our property as well as this review you posted on your experience as our guest. We greatly appreciate your business and hopefully look forward to having you as our guest again Paul. Thank you again and take care. Sincerely,The Colonial Motel

8/10 Good

Candace M

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good option for the price.
Stayed 1 night in Feb 2024
Response from Staff and Management on Feb 20, 2024
Good evening Candace and thank you for your recent business with us at The Colonial Motel. We appreciate the time it took to post this review of your experience as our guest. We look forward to hopefully having you as our guest again in the near future, please come stay again. Thank you again Candace and take care. Sincerely,The Colonial Motel

10/10 Excellent

John

Stayed 1 night in Feb 2024
Response from Staff and Management on Mar 21, 2024
Good evening John and thank you for your recent booking at our property and for taking the time to rate your experience as our guest. By the score you posted for us it looks like you had a marvelous time, or at least we hope you did. On your next trip to North Conway please allow us to have you as our guest again, we would love having you. We appreciate your business and hopefully look forward to seeing you again in the near future. Safe travels and take care John. Sincerely,The Colonial Moiel Management

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Perfect for our 1 night stay. Will consider staying again in the future.
Stayed 1 night in Feb 2024
Response from Staff and Management on Feb 18, 2024
Hello Joseph and good evening, thank you for your recent stay at our property as well as taking the time to post this review with your feedback. We greatly appreciate your business and hopefully look forward to having you as our guest again, we would enjoy seeing you again Joseph. Until then take care and safe travels. Sincerely,The Colonial Motel Management

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were upgraded to a room with a king bed & jacuzzi tub! What a wonderful surprise! The room was extremely clean, comfortable, had great amenities & was very nicely decorated. The bathroom had a 3 tiered pretty shelving unit between the sink & wall. I loved that bit of personalization! It was a wonderful way to use empty space that offered additional space for bathroom items. We would definitely stay here again!
Stayed 1 night in Feb 2024
Response from Staff and Management on Feb 14, 2024
Hello and good afternoon Jill, thank you for your recent business with our motel. I am very happy you enjoyed the spa room and would like to thank you again for your time in reviewing and posting your great feedback on this platform. I hope we have gained another patron to our property with the addition of you. Hopefully we will see you again in the near future, we would enjoy having you again. Until then thank you and take care Jill. Sincerely,The Colonial Motel Management

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice and reasonable price for a weekend getaway. The only annoying part was nobody follows the parking spot numbers so we weren’t able to park where we were suppose to. It would be best if there was a strict policy on that parking. the guy who took our spot parked and started his truck for 20 minutes at 7/7:30 in the morning waking us on our sleep in day, not property fault of that persons sound of vehicle but if property management was stricter with people parking in the correct spot then it could’ve possibly been avoided of those people disturbing us. But overall thank you for the great hospitality!
Stayed 2 nights in Feb 2024
Response from Staff and Management on Feb 14, 2024
Hello Jessica and thank you for your recent stay at our property. I apologize for your parking situation, if I knew someone was in your spot then I would have rectified the problem immediately. I was unaware that another guest was in your parking spot. To be honest this was only the second time there had been a problem with parking spots, it really doesn't happen. I want to apologize again for the inconvenience it caused you. I hope this does not deter you from allowing us to have you as our guest again, reassured you will not have to worry about your parking on your next visit with us. I appreciate your time and feedback and hope to see you again here. Thank you and I am sorry. Sincerely,The Colonial Motel Management

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
it was nice
Stayed 1 night in Feb 2024
Response from Staff and Management on Feb 10, 2024
Hello Daniel and thank you for your recent business with us as well as taking the time to post a review on your experience as our guest. We greatly appreciate the perfect score left about our property, which in turn it hopefully means you will be back again to stay with us. Thank you again Daniel safe travels and take care. Sincerely,The Colonial Motel Management

8/10 Good

Marisa

Stayed 1 night in Jan 2024
Response from Jacob.R on Mar 21, 2024
Thank you Marissa for your recent business and also taking the time to post this review online. If you dont mind me asking what was the reason for the 5th point not being there? If you do not want to answer thats absolutely fine, we want to correct areas that our guests say need correcting. Positive or negative feedback are greta tools of the trade, of corse I would rather see the positive ones. We greatly appreciate your business and hopefully look forward to having you as our guest again. Please take care and thank you again Marissa. Sincerely,The Colonial Front Desk Manager

10/10 Excellent

Brieanne

Liked: Cleanliness, staff & service, amenities
Great place right in the middle of town!
Stayed 1 night in Jan 2024
Response from Staff and Management on Feb 1, 2024
Hello Brieanne and good evening, thank you for your recent stay with us as well as posting this perfect score on the experience as our guest. We greatly appreciate your business and hopefully look forward to gaining another patron to our business with the addition of you. Please come back and stay with us again, until then thank you and take care Brieanne.The Colonial Motel Management.

8/10 Good

Serge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Staff and Management on Feb 1, 2024
Good Evening Serge and thank you for your recent stay with us with your large party. We greatly appreciate your business and also taking the time to post this review. It looked like your party had a very good time. You and your party are more then welcome to stay with us again at anytime. Thank you again Serge and take care. Sincerely,The Colonial Motel

8/10 Good

Geoffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, I’d definitely book here again.
Stayed 1 night in Jan 2024
Response from Staff and Management on Jan 31, 2024
Hello Geoffrey and thank you for your recent stay with us here in North Conway at The Colonial Motel. We greatly appreciate your business as well as taking the time to rate and post your experience as our guest. We hope to see you the next time you visit beautiful North Conway. Thank you again Geoffrey and take care. Sincerely,The Colonial Motel Management.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, convenient, great price. Next time I have adventures near North Conway, I'll be staying here.
Stayed 1 night in Jan 2024
Response from Staff and Management on Jan 28, 2024
Hello Diane and good evening, thank you on your recent stay with us here at The Colonial Motel and for taking the time to post this wonderful review on our property. We greatly appreciate your business as well as your kind words on the experience you had being our guest. Definitely on your next adventure in or around North Conway please do stay with us again, we would enjoy that. Thank you again Diane and hope your 2024 is off to a remarkable start. Staying with us would prompt that. Safe travels and take care. Sincerely, The Colonial Motel Management

8/10 Good

Charlotte

Stayed 5 nights in Jan 2024
Response from Staff and Management on Mar 21, 2024
Thank you Charlotte for your recent stay at our property and also for taking the time to post this review online. The Colonial appreciates your business and hopefully looks forward to having you as our guest again. Thank you again Charlotte and take care. Sincerely,The Colonial Mtel

10/10 Excellent

Joseph D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Staff and Management on Jan 26, 2024
Hello and good evening Joseph thank you for your recent stay at our property as well as the perfect score you posted on the internet about us. It is really great to see so many of our guests absolutely loving staying at our motel. Hopefully we have gained another patron with the addition of you. Please come back and stay again. We hope you are having a wonderful start to 2024 and look forward to seeing you again. Thank you Joseph and take care. Sincerely, The Colonial Motel Management

6/10 Okay

Sean

Business traveler
Disliked: Staff & service
no late check out option, not many tv stations
Stayed 1 night in Jan 2024
Response from Staff and Management on Jan 22, 2024
Hello Sean, I would like to apologize for your recent unsatisfactory stay with us. As I recall, I reached out to you before our front office was closing. You informed me that your arrival time would be later then 9:00pm. I wish you had asked about a late check out time then because that issue would have been resolved and never come to fruition. Our motel does not offer a late check out option, if we did offer that choice then I assume that the majority of our guests would choose a late check-out negating our normal time. Having that option does not make any sense to me, if the guest inquires about a later time then I always grant them an extra hour until 11:00 am. I am sorry for the miscommunication. Your second problem was our cable service, which is through Direct T.V.. With it being a satellite cable package, our properties location in a valley and 2 winter storms piling snow right before your stay were all factors that contributed to some channels not being available. Im not quite sure what the number is for not too many stations but I believe 200+ stations is more then adequate. I am sorry if the full package of channels were not available to you, due to previously stated uncontrollable circumstances. I hope you give our property another chance we would not disappoint you again, we hope to make it up to you. Thank you again Sean for your business. I really apologize for not meeting your standards and look forward to changing your mind about The Colonial Motel. Safe travels and take care. Sincerely,The Colonial Motel.

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect area in the middle of everything
Stayed 2 nights in Jan 2024
Response from Staff and Management on Jan 21, 2024
Hello Justin and thank you for your recent stay with us here at The Colonial Motel and also for leaving our property a perfect score. We greatly appreciate your business as well as the compliment on our property. We hope we have gained another patron to our motel with the addition of you. Please come back and stay with us again, we would enjoy that. Until next time Justin safe travels and take care. Sincerely, The Colonial Motel.

10/10 Excellent

Galadriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here! We had the room booked for the weekend, it did snow and the property was very quick to plow and make sure was drivable. Everything is in a few minutes of driving and the rooms were clean and staff was great. Would definitely go again.
Stayed 3 nights in Jan 2024
Response from Staff and Management on Jan 21, 2024
Good afternoon Galadriel and thank you for your recent stay at our Motel as well as the very kind words that you have posted on here. They are greatly appreciated just as well as your business. Please come back to stay with us again we would enjoy that throughly. Thank you again Galadriel safe travels and take care. Sincerely,The Colonial Motel Management.

10/10 Excellent

Timothy

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Staff and Management on Jan 18, 2024
Hello Timothy and good evening, The Colonial would like to thank you for choosing it as your lodging destination on your recent trip to North Conway. We greatly appreciate you taking the time to rate/review your experience as our guest, thank you for posting a perfect score. Hopefully this means we have gained another patron to our business with the addition of you. Please come back and stay again at our property, we would enjoy that very much. Hope you are having a fantastic start to 2024. Thank you again Timothy and take care. Sincerely,The Colonial Motel Management

8/10 Good

Carianne

Stayed 2 nights in Jan 2024
Response from Staff and Management on Jan 18, 2024
Hello Carianne and thank you for your recent stay at our property as well as the time it took you tom post this review online. We greatly appreciate your business and look forward to having you as our guest again. Safe travels and take care Carianne. Sincerely, The Colonial Motel

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Polite staff and beds were very comfortable
Stayed 2 nights in Jan 2024
Response from Staff and Management on Jan 16, 2024
Hello Jon and thank you dfor your recent stay at our property as well as the time to post this review on your experience as our guest. Thank you for your compliment on our staff, it is greatly appreciated as also your business. It is very rewarding to have another perfect score left for our motel, I think we are doing a lot of things right. So thank you again for allowing us to have you as our guest, hopefully we have gained another patron with yourself. Please come stay again we would enjoy seeing you again. Until then Ron safe travels and take care. Sincerely,The Colonial Motel.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
I expected to lower my expectation because of the price, but I couldn't find a fault.
Stayed 1 night in Jan 2024
Response from Staff and Management on Jan 13, 2024
Hello George and good wet snowy evening to you, thank you very much for your recent stay at our property as well as taking the time to rate/review you experience as our guest. We greatly appreciate the perfect score you gave us and your feedback also. I am very happy that we exceeded your expectations. The Colonial is very reasonable priced and we try our hardest to provide the best experience for our guests. Hopefully we have gained another patron to our business with you. Please come back and stay with us again, we would enjoy that. Until then George thank you again, safe travels and take care. Sincerely,The Colonial Motel

8/10 Good

Maria Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Staff and Management on Jan 10, 2024
Hello Maria Lucia and good evening to you. The Colonial Motel would like to thank you for your recent stay and for posting this review online. We greatly appreciate your business and hopefully we shall see you again on your next visit to beautiful North Conway. Thank you again Maria and take care. Sincerely,The Colonial Motel Front Desk.

8/10 Good

Lorin

Liked: Cleanliness, staff & service, amenities
Look, you get what you pay for. My room was clean and had everything I needed, plus a nice big flat screen with DirecTV. Staff was very helpful and friendly... Anything negative I could say is just due to the price range, so if you're on a tight budget the Colonial should do the trick.
Stayed 1 night in Jan 2024
Response from Staff and Management on Jan 10, 2024
Good evening Lorin, The Colonial greatly appreciates your recent business as well as this post you have provided on this platform on your experience as our guest. I am not quite sure about your comment about negative things to say due to our room rates. If there were things that were not at least satisfactory for you I would like to know about them. This is how changes for the better are made. If you feel so inclined to elaborate on any concerns or problems during your stay with us, I am all ears. If you choose not to that is absolutely fine and hopefully we can have you as our guest again sometime in the near future. Thank you again Lorin your feedback is vastly important to us, safe travels and take care. Sincerely,The Colonial Motel.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Staff and Management on Jan 10, 2024
Hello and good snowy blizzard evening to you, thank you for your recent stay with us here at The Colonial Motel as well as the time it took you to post this review on this platform. We greatly appreciate the perfect score you left for us and hopefully our business has gained another patron in you. Please allow us tom have you as our guest again on your next visit to The Mount Washington Valley, we would enjoy seeing you again. Hope your having a wonderful start to 2024, take care and safe travels Donna. Sincerely,The Colonial Motel Management

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Staff and Management on Jan 10, 2024
Hello Joe and thank you for your recent stay at our property. We greatly appreciate the time it took to post a perfect score on this platform, thank you for that. The Colonial hopes that it has gained another patron with you. Please come back and allow us to have you as our guest again, we would enjoy that. Take care Joe and have a great 2024. Sincerely,The Colonial Motel

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Staff and Management on Jan 10, 2024
Hello Neal and good evening to you, our property would like to thank you for your recent business as well as this review that you posted. The Colonial really loves to see that our guests are having a wonderful time during their stay with us. I hope on your next trip to North Conway you come back and stay with us again. We greatly appreciate guests lie you Neal. Take care, safe travels and have a wonderful 2024. Sincerely, The Colonial Front Desk

10/10 Excellent

Faith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Office called to check with me about arrival time and was super nice. Clean and quiet. Also called office second night regarding a rude disrespect person or persons in next room smoking dope and they took care of it right away.
Stayed 2 nights in Oct 2023
Response from Staff and Management on Jan 7, 2024
Hello Faith and good evening to you, I have now responded to your review now three times. I am not quite sure why its having me do this yet again but here it goes. Thank you so very much Faith for a fantastic review of our property as well as the time it took to post it on this platform. The Colonial greatly appreciates your business and hopefully we will see you again in the near future. Personally thank you for the kind words you spoke about, it is vastly and whole heartedly appreciated and definitely does not go unnoticed. I am happy to see that you had a great time with us and with any luck we will do it again on your next trip to North Conway. Thank you again Faith and take care. Sincerely,The Colonial Motel.

10/10 Excellent

JANE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Staff and Management on Jan 7, 2024
Hello Jane and good evening for the third time now, and yes this is my 3rd time writing a response to your review you left our property. So if multiple responses from are posted to your account this is why. I am very happy to see another one of our guests leave a perfect score on their experience at our Motel. It is very rewarding to have so many of our guests having the most wonderful time here with us. Thank you for your recent stay as well as the time it took to post this review. We greatly appreciate your business and hopefully we have gained another patron in yourself. please come back and stay again we would really enjoy it. Have a marvelous 2024 Jane and taker care. Sincerely, The Colonial Motel Management

8/10 Good

Mary

Traveled with partner
Stayed 1 night in Dec 2023
Response from Staff and Management on Dec 29, 2023
Hello Mary and good evening, l would like to thank you for booking your recent stay with us here at The Colonial as well as the time it took to post your review on here. We appreciate your business and hopefully we have gained another patron to our motel. Thank you again Mary, have a fantastic New Years Eve and a wonderful 2024. Sincerely, The Colonial Motel.