Ratings based on 189 Verified Reviews

3.8 out of 5
80% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from new york

Bates motel I’ll take my chances

Posted Feb 18, 2018
Never written a review in my life. On way to outside of DC driving from NY to visit family, we had to get off the highway because of snowstorm so this was an unplanned stay. Having no choice and wanting to get off the road with 2 kids under the age of 3, we would stay anywhere I mean how bad can it be for a 6 hr stay? iChecked in- never stayed. Taking the aesthetics out of it (it was by far THE worst hotel/motel i have ever seen literally no one had touched it since the 70’s) as mentioned I can deal with that...what I cannot deal with in a “non smoking property” rooms that smelled of stale cigarette smoke. 3 different rooms. Completely unapologetic front desk to boot she was visibly aghast at the fact we switched rooms 2x and chose to risk zero visibility on roads and find another hotel then stay there.
2 out of 5
by A verified traveler from Canada

TO AVOID and WHY ...

Posted Jan 31, 2018
Pros: The bed was OK
Cons: ...
Location: Close to I-95
It was close to 9 pm when we arrived at this Hotel which has NOT its Private Way - When I told the Front Desk Clerk that my GPS brought us on the street behind the Hotel, she told me that « it happens all the time to everyone ...» and when asked « Why don't you have a Lighted Sign to indicate the way to your entrance » she said « we don't have the permission of the neighbors ...» So, I had to guess the way which is ... behind a Gas Station then pass the parking of a restaurant then I noticed the small slope to their Front Entrance - We were given a room on the 2nd floor but ... the elevator WAS NOT WORKING fact we were not told about cause if so, I would have asked a 1st floor - The room was OK but ... to open its door, well I had to push it with my shoulder - Old Ladies could not have opened that door - Their indoor pool had no water was totally empty ... To conclude we were more than displeased and will never stay again at this Hotel cause the price paid was way to high for what you get ...
5 out of 5
Recommended
for Everyone
by A verified traveler from Burlington, NC

Nice Hotel Close to Lincoln University

Posted Nov 7, 2017
Pros: It was clean. The Staff was friendly. The room was comfortable. The location to the school was great.
Cons: Keep the price affordable
The check in was very smooth. The location to the school in which my son attends Lincoln University, the hotel was close enough to travel. The room was very comfortable.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 6, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from fl

Great location close to exit 95.

Posted Oct 23, 2017
The staff and room was clean great! Will tell my friends and family.
1 out of 5
by Kimberly

HORRIBLE HOTEL

Posted Sep 16, 2017 on Hotels
I was told I could request a late departure of 30 minutes when I checked in. Only to come face to face with an extreme rude desk clerk. She told me it wasn't possible, then said I could call down to the front desk at 7 am to see if they could accommodate me. Beds were double not Queens no full sized pillows. First room smelled and was dirty. Second room not much better.
4 out of 5
by Gregory

North East MD wedding stay

Posted Sep 11, 2017 on Hotels
Very accommodating for early check in!
2 out of 5
by Karen

Very Disappointing Weekend

Posted Aug 31, 2017 on Hotels
I was very disappointed with this hotel. There was construction underway that was not mentioned anywhere, so the hot tub was not available, there were areas of the halls that were blocked, ice machines were not in service, etc. The staff seemed bored and not at all interested in the hotel guests. Noise levels in the halls and around the hotel were high as well. It was not the relaxing weekend I had hoped for.
3 out of 5
by Federico

Good service

Posted Aug 24, 2017 on Hotels
Easy check-in
3 out of 5
by A verified traveler

Smoke room in a non smoking area; dirty pillow

Posted Aug 22, 2017 on Hotels
Smoke room and was supposed to be non smoking room; dirty pillow in drawer; no water bottles in drink machines; no conditioner in bathroom