Ratings based on 280 Verified Reviews

3.7 out of 5
60% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from ATl

It was.comfort,close.enough.to.fun and shopping

Posted Sep 7, 2017
Staff was very pleasant and friendly. Was in a room Tandy was smokey, and they change my room really fast,and asked if this was better. Breakfast was good,the lady in the breakfast.was.very friendly also
1 out of 5
by A verified traveler

Train, bugs and a dirty bathroom

Posted Jul 12, 2017
When the train goes by it like it's going through your room. Shower wall was stained with God knows was. It looked like a murder scene. Some alarm went off in the middle of the night. We left at 1 a.m. Impossible to get a refund. Horrible
Comment from Hotel Management
Jul 18, 2017 by General Manager, Hotel Management
We do apologize for not meeting your expectations while staying at our hotel. I have addressed the issues and assure you that we have taken care of the issues. Unfortunately we are unable to do anything for the train however we do offer earplugs in the rooms and at the front desk for those wishing to use them. Please callme directly when you are wishing to stay with us again and I will personally check your room.
3 out of 5
by Ricardo

Posted Jun 27, 2017 on Hotels
Comment from Hotel Management
Jul 18, 2017
Ricardo Thanks for taking time to let us know about your experience here with us at Best Western. Your commits will help us grow as a staff and fulfill our mission to be the best service hotel in the area. Daniel General Manager
5 out of 5
by Barry

Posted Jun 24, 2017 on Hotels
Comment from Hotel Management
Jul 18, 2017
Barry, Thanks for taking time to let us know about your experience here with us at Best Western. Your commits will help us grow as a staff and fulfill our mission to be the best service hotel in the area. Daniel General Manager
2 out of 5
by Laura

Was o.k.

Posted Jun 21, 2017 on Hotels
Good greeting, friendly welcome, first morning good services at breakfast however second day, the guy who was working at breakfast he was not no organize, trash in the floor. Our room was terrible by the train track. I was awake by 4 a.m.
Comment from Hotel Management
Jul 18, 2017
Laura, Thanks for taking time to let us know about your experience here with us at Best Western. Your commits will help us grow as a staff and fulfill our mission to be the best service hotel in the area. Daniel General Manager
2 out of 5
by Andrea

Posted Jun 19, 2017 on Hotels
No issue really. Good rates. Room was not cleaned after first night's stay as the housekeeper promised to return later in the afternoon but did not.
Comment from Hotel Management
Jul 18, 2017
Andrea, Thanks for taking time to let us know about your experience here with us at Best Western. Your commits will help us grow as a staff and fulfill our mission to be the best service hotel in the area. I have addressed the housekeepers and stressed the importance of following thru on their rooms and promises made to guest. Daniel General Manager
4 out of 5
by Peter

Good overnight hotel

Posted Jun 17, 2017 on Hotels
Good location easy access from main highway. Breakfast simple but sufficient. No good eating places within walking distance. Ask for rooms at front of hotel - rooms at back have railway noises at night.
Comment from Hotel Management
Jul 18, 2017
Peter, Thanks for taking time to let us know about your experience here with us at Best Western. Your commits will help us grow as a staff and fulfill our mission to be the best service hotel in the area. We are unable to do much about the train that is located near us, however we do offer ear plugs in the rooms and at the front desk for those that wish to use them. Daniel General Manager
4 out of 5
by Richard

Biz trip

Posted Jun 14, 2017 on Hotels
Overall a good stay, but not exactly a soundproof room and I heard a lot of noise from the surrounding rooms, the hall, and the squeaky elevator door.
Comment from Hotel Management
Jul 18, 2017
Richard, Thanks for taking time to let us know about your experience here with us at Best Western. Your commits will help us grow as a staff and fulfill our mission to be the best service hotel in the area. Daniel General Manager
5 out of 5
by Ann

Posted Jun 13, 2017 on Hotels
Comment from Hotel Management
Jul 18, 2017
Ann, Thanks for taking time to let us know about your experience here with us at Best Western. Your commits will help us grow as a staff and fulfill our mission to be the best service hotel in the area. Daniel General Manager
4 out of 5
by Riann

Posted Jun 13, 2017 on Hotels
It was very nice.
Comment from Hotel Management
Jul 18, 2017
Riann, Thanks for taking time to let us know about your experience here with us at Best Western. Your commits will help us grow as a staff and fulfill our mission to be the best service hotel in the area. Daniel General Manager