Ratings based on 786 Verified Reviews

3.1 out of 5
56% of guests recommend
3.2 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Hotel is near no where

Posted Jul 12, 2017
It's cheap so I have no choice but there is roaches
Comment from Hotel Management
Jul 15, 2017 by General Manager, Hotel Management
Many thanks for taking the time to post your review. We are pleased you had an overall nice stay. However, we are sorry for the "uninvited visitors" you reported in your room. Please be assured your concerns have been communicated to our housekeeping director who will be addressing this with our team to take corrective actions immediately. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
2 out of 5
by A verified traveler from florida LN

Hotel needs repairs and proper cleaning

Posted Jul 11, 2017
No one was at the desk, had to wait awhile to be attended to. Very unattractive front desk area. Eventually attended to couldn't get a key for the room until after the manger went on check which room was clean and available. Should I desire room to be cleaned or attended to during my stay I would have to pay an extra $10 per day, if not I would have to take my dirty linens to the front desk for clean ones.
Comment from Hotel Management
Jul 13, 2017 by General Manager, Hotel Management
We sincerely apologize for the issues you encountered which made your stay disappointing. This is not the level of service we generally provide and it certainly doesn’t meet our standards. Your comments have initiated additional training for our entire staff as we continuously improve. Also, our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion. Please consider choosing us again so we can show you the example of our hospitality. Sincerely, General Manager
1 out of 5
by A verified traveler from fort lauderdale

Roaches. Rusted tub. Smelled like smoke. Fights

Posted Jul 3, 2017
Staff was very pleasant. If I was not exhausted I would have just left after seeing the room condition and the horrid smell of cigarettes. Elevator certificates all expired. This place must be run by a far off board of investors as no one is paying attention to what is actually happening. Had a nap, then woke due to neighbors having a fight on the terrace at 3am. And again at 4am. Evidentially locals that live in. Added benefit were the roaches running around when I (almost) got in the shower . This place requiress professional management post haste.
Comment from Hotel Management
Jul 6, 2017 by General Manager, Hotel Management
Charles, please accept my apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. Your comments have prompted us to double our efforts so we can be sure to meet the high standards you expect from us every single stay. We are committed to making sure we don't repeat what you experienced and have shared your concerns with my respective team members. We hope you will give us another chance to provide you with a better experience. Sincerely, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Tv channel options limited stations was boring 😒

Posted Jun 30, 2017
Good experience better channels for the guest to enjoy would be much appreciated
Comment from Hotel Management
Jun 30, 2017 by General Manager, Hotel Management
Thank you for sharing your thoughts about your stay with us. We are glad your overall experience was enjoyable, but we also appreciate your observations for our in-room amenities and have taken a note of it. It was our pleasure serving you, and we hope to welcome you back soon. Sincerely, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida.

Nice.

Posted Apr 30, 2017
I always stayed at that Hotel. Very quiet place and very clean also. I always enjoy my stayed.
Comment from Hotel Management
Apr 30, 2017 by General Manager, Hotel Management
Laurenz, thank you for staying with us again, and making Extended Stay America - Fort Lauderdale - Tamarac your home away from home. We are pleased to read we met your needs and expectations during your visit. Your comments will be shared with the staff and they will be happy to know their efforts made a difference. We look forward to welcoming you back soon. Sincerely, General Manager
4 out of 5
by A verified traveler

Posted Apr 19, 2017 on Hotels
The day time reception staff is very friendly
Comment from Hotel Management
Apr 21, 2017 by Manager, Hotel Management
We're delighted that you stayed at Extended Stay America - Fort Lauderdale - Tamarac and appreciate you taking the time to post a review. Our associates are committed to delivering an exceptional experience for each guest and they love being recognized for a job well done. I will share your compliments with my front desk team. Thanks for being our guest, and we look forward to seeing you again! Sincerely, General Manager
5 out of 5
by mary

Posted Apr 18, 2017 on Hotels
Comment from Hotel Management
Apr 20, 2017 by Manager, Hotel Management
Mary, thank you for your fantastic rating. We're pleased you stayed at Extended Stay America - Fort Lauderdale - Tamarac and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
2 out of 5
by Roland

Not recommended

Posted Apr 16, 2017 on Hotels
Not happy with the service and not cared for 2 nights I stayed there. There is no room service and even you need to ask for toothpaste and no housekeeping service since they did not clean my room after I came back from work. Never recommend this place if you have time and choose other hotels!!!
Comment from Hotel Management
Apr 17, 2017 by Manager, Hotel Management
Thank you very much for your feedback. We are sorry you were not satisfied with your visit. We would like to inform you that our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion. Toiletries can be exchanged at the front desk anytime and complimentary. If we did not communicate this properly at check-in, please accept our apologies. Your feedback has already been shared with our staff, and we will do our best to ensure your next stay is exceptional. We hope you consider staying with us again soon. Sincerely, General Manager
5 out of 5
by Bryan

Posted Apr 6, 2017 on Hotels
Comment from Hotel Management
Apr 8, 2017 by Manager, Hotel Management
Bryan, many thanks for your fantastic rating. We are pleased you stayed at Extended Stay America - Fort Lauderdale - Tamarac and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, General Manager
2 out of 5
by Synithia

Posted Apr 5, 2017 on Hotels
Someone
Comment from Hotel Management
Apr 7, 2017 by Manager, Hotel Management
Synithia, thank you for taking time to rate your visit. We apologize for any inconvenience you experienced during your stay. We would like the opportunity to serve you better in the future and hope you will consider a return visit. Sincerely, General Manager