Ratings based on 1,206 Verified Reviews

3.5 out of 5
76% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Inconsiderate

Posted Sep 20, 2017
Pros: Nothing
Cons: Front desk service
Prior to being hit by a hurricane, we made reservations with the hotel. After the hurricane, we called the hotel to ensure the hotel was OK to stay in. We were on hold for 45 minutes and the lady who answered the phone did not even see us reserved. After going around and around with her, she finally found the reservation. We specifically inquired about the hotel status, but she said if they did not call us then we have nothing to worry about. 5 hours later as we became closer to the hotel, we called again to ensure we were OK. The phone recording said, if we did not get a call, then we are OK. Later that night we arrived to check in but was shocked to find no electricity in the facility. The girl at the front desk had no sympathy or empathy to the condition we were in. She had no care to the fact the hotel did not call us and inform us they were without electricity and we now had no place to stay. All other hotels in the South Florida area were booked due to the hurricane.
2 out of 5
by A verified traveler from Caribbean

WILL NOT RECOMMEND!!!

Posted Sep 18, 2017
Pros: location
Cons: renovations
Overall conditions of the room and hotel are "run down". Quality of breakfast was very disappointing. The only good thing is that it was an overnight stay.
Comment from Hotel Management
Sep 19, 2017 by Janae M., Hotel Management
Margaret, We are so sorry to hear you had an unpleasant experience here with us. We strive to provide a clean and comfortable stay and it seems we dropped the ball. I will share your comments with our housekeeping and maintenance team to ensure we are working to our fullest potential to provide a great experience!
4 out of 5
Recommended
for Everyone
by A verified traveler from florida

The hotel is close to restaurants.

Posted Aug 28, 2017
The hotel is clean nice and quiet and comfortable
Comment from Hotel Management
Aug 30, 2017 by Janae M., Hotel Management
Nickey,Thank you so much for taking the time to leave a review! We are so happy to hear you had an enjoyable time with us! We hope to see you again soon!
2 out of 5
by A verified traveler from fort lauderdale

Posted Aug 28, 2017
Take updated pic it was a let down. No ash trays. Won't go back your pic are no updated
Comment from Hotel Management
Aug 30, 2017 by Janae M., Hotel Management
Alexander, Thank you so much for taking the time out of your busy schedule to leave us a review of your stay. We do have ashtrays at the front desk, and we apologize that it was not communicated to you. We're sorry our website pictures aren't fully up to date, we have new bed spreads, but we will update those pictures.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nassau

Very nice conveniently located

Posted Aug 22, 2017
Awesome .shops food all close by .would recommend this.hotel to family and friemds will be back in a few months
Comment from Hotel Management
Aug 28, 2017 by Janae M., Hotel Management
May, Thank you so much for the glowing review! We are so happy we were able to provide a clean, comfortable and convenient place to stay during your travels! We will see you in a few months!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2017
Perfect for the price. The room was very clean and it looked recently renovated. The staff was very friendly.
Comment from Hotel Management
Jul 14, 2017 by GM, Hotel Management
Thanks so much for your review! We are so glad you enjoyed your stay with us!
4 out of 5
by Courtney

Posted Jun 15, 2017 on Hotels
Comment from Hotel Management
Jun 20, 2017 by Daniel V, Hotel Management
Thanks for your nice rating. We hope you enjoyed your stay with us!
4 out of 5
by A verified traveler

Posted Jun 8, 2017 on Hotels
front desk is kind and checs u in early if possible
Comment from Hotel Management
Jun 15, 2017 by Daniel V, Hotel Management
Thank you so much for your kind words about our Front Desk staff, they will be so pleased to hear their hard work has paid off. Hope to see you soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel near the beach

Posted Jun 6, 2017
Fine hotel if you're not looking to stay in all day. Close to beach and highway. Plenty of food near by. Decent but not extraordinary. Don't expect full breakfast. If you good on waffles and muffins, you'll be fine
Comment from Hotel Management
Jun 16, 2017 by Janae M., Hotel Management
We are so happy you were able to take advantage of our very convenient location! We apologize that we did not have the breakfast you were looking for, but we will look into supplying a wider variety of items. We hope to see you again in your travels!
4 out of 5
Recommended
for Everyone
by A verified traveler from DALLAS, TX

Posted Jun 5, 2017
Comfortable, a good location with plenty of stuff accessible. Safe & well mannered staff.
Comment from Hotel Management
Jun 16, 2017 by Janae M., Hotel Management
Thank you thank you thank you! Your kind words about our establishment mean so much to us! We hope to see you again in future travels!