Ratings based on 627 Verified Reviews

4.2 out of 5
81% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Laudetdale Fl

Friendly staff

Posted Dec 16, 2017
Rooms and halls could use some TLC but rooms were very clean Staff was very helpful and friendly. Very good stay
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Hotel & Restaurant very good

Posted Dec 16, 2017
Clean,quite and comfortable hotel. The restaurant had good staff& great food, price was reasonable. Manager Pablo very nice , he went above and beyond. Location was not bad, not on the Beach but close enough, you needed to drive. Pool was good too.
3 out of 5
by A verified traveler

Specter a better looking hotel.

Posted Dec 16, 2017
Needs to upgrade. Elevator light indicator work on and off, Windows fog up quite a bit.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hamilton, ON Canada

Quiet and relaxing

Posted Dec 11, 2017
Great atmosphere, newly updraded, spacious, relaxing, clean
4 out of 5
Recommended
for Everyone
by A verified traveler

Aging a bit, but a nice place to stay

Posted Dec 9, 2017
Older andneeding updating in some spots but still a nice place
3 out of 5
by A verified traveler

Noise

Posted Dec 4, 2017
The hotel had a lot of noisy guests and the hotel took a long time to respond to take care of it. The room was clean and nice but the whole thing was overpriced for what you got
5 out of 5
Recommended
for Everyone
by A verified traveler from Bowie, Maryland

Posted Nov 28, 2017
Pros: Grounds; staff; condition of facility.
Cons: TV programming and reception quality.
Thoroughly enjoyed my overnight stay at the Westin Fort Lauderdale. Registration was handled efficiently and as quickly as possible in light of the large group that was checking in ahead of. Room was clean and very comfortable. The restaurant and bar staff were courteous and responsive. Both facilities not bad for medium-sized hotel. The grounds are well maintained and attractive. Was impressed with service and assistance of Concierge to arrange for taxi transport on my check out day. If there is a requirement, would definitely stay here again. The two detracting factors are (1) the distance from the airport and taxi fare; and (2) the quality of TV offerings and quality of reception, which could be improved.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pompano Beach Stay!!

Posted Nov 27, 2017
Pros: Near the interstate and close to all the venue's we visited.
The hotel staff were nice and pleasant. There was an issue with my reservations being translated from the Expedia request (2 queen beds) and the hotel showing (1 king bed). The hotel was fully booked so there was no way to meet my request. This did not ruin the stay but it did place a damper on my arrangements.
3 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Excellent staff - Shabby property

Posted Nov 26, 2017
Pros: The staff from the front desk to the bartenders to the housekeepers were fabulous. The bed and pillows were so comfortable. The pool is great.
Cons: The hotel property needs to be updated. It is shabby.
Location: Sawmill outlets
We came to Ft. Lauderdale for Thanksgiving to visit friends. I frequent Starwood Hotels often. This property is run down, there are stains on the hallway carpeting, the elevators are very slow, etc. The bed and pillows are incredibly comfortable, the shower head and water pressure was great, and the pool is very nice. The coffee is so strong even my husband couldn't drink it. The best part of our stay was the staff. From the minute we walked in until we left, every single person was helpful, cheerful, and lovely.
3 out of 5
Recommended
for Everyone
by A verified traveler from Ft. Lauderdale

They can do better.

Posted Nov 20, 2017
The entrance was great and it even smell great. The problem was the bed and bathroom the linens need to be changed and the tub had a slow run. I JUST needed some where to sleep so I had no time to complain. This is suppose to be 4 star hotel and to have people complaint it disgusting.