Ratings based on 1,017 Verified Reviews

3.9 out of 5
86% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Lockport, NY

Nice Hotel / Beautiful View!

Posted Sep 20, 2017
Pros: Besides the comments above the free breakfast at IHOP was great, coffee tea or oj was included! (We still tipped on what the bill would have been!
Cons: when there are 3 adults in the room, more than 1 tiny shampoo would be great! :)
Nice Hotel / Beautiful View of the River! The patio was nice to sit out on and enjoy the view and sunset ! The 3 Fisherman Restaurant's food was amazing! Great prices, Alyssa our waitress went above and beyond ! Bar was hopping at night, but not too loud for the early to bed crowd in my opinion.. I have already booked again for October !
Comment from Hotel Management
Sep 25, 2017 by Guest Services, Hotel Management
Dear Suzie: We are elated you enjoyed your stay and you took in all our amenities from our Free IHOP Breakfast to the great food at the Three Fishermen Restaurant. We look forward to seeing your back in October.
5 out of 5
Recommended
for Everyone
by A verified traveler from Southern Maryland

Perfect location & quite comfortable

Posted Sep 13, 2017
Pros: the location
Cons: leave more regular coffee in the room.
Location: Excellent location fabulous restaurants walking from the hotel
Every morning woke up to mullet jumping and dolphin swimming while having coffee on our balcony.
Comment from Hotel Management
Sep 14, 2017 by Guest Services, Hotel Management
Dear Anthony: Love to watch the Mullet jump and the Dolphins swim it really NEVER gets old... We are so very pleased you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Crystal River Fl

Posted Sep 5, 2017
Very convenient to things we were doing. Seafood Resturaunt was awesome and continental breakfast with Ihop great!!!!
Comment from Hotel Management
Sep 12, 2017 by Guest Services, Hotel Management
Dear Guest: Glad we were in a GREAT Location for you and you found our 3 fishermen's restaurant to be GREAT!
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient but needs work.

Posted Sep 4, 2017
The Expedia available rooms on first floor have the view of the back of the restaurant on site. Had to pay for an upgrade to see over the building. Room was musty, bathroom grout moldy and rubber bath mat was so moldy that it sat under the sink the entire trip. The staff were exceptionally helpful, friendly and courteous . Had a WiFi problem and the maintenance man, W. , work with my computer and the technical people to get it up and running. Had to leave a day early, and because of the pre-pay, no reimbursement. The convenience to where I needed to be that week was my priority, so I would use hotel again.
Comment from Hotel Management
Sep 12, 2017 by Guest Services, Hotel Management
Dear Guest: Thank you for sharing your stay with us, we have all of our room types available on Expedia as well as our own site. Glad you found our staff to be friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Treasure island FL

nice hotel to stay

Posted Aug 31, 2017
noise of traffic a lot people late night party downstairs and very noisy - could disturb sleep of someone who wants peaceful rest night after work Breakfast at IHOP free , great great great !
Comment from Hotel Management
Sep 1, 2017 by Guest Services, Hotel Management
Dear Guest: We love to hear GREAT GREAT GREAT!! Thanks for sharing your stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and convenient location.

Posted Aug 23, 2017
Pros: Location and value.
I have lodged here before but this is the first time they included breakfast at the IHOP. Great addition to a very comfortable stay.
Comment from Hotel Management
Aug 24, 2017 by Guest Services, Hotel Management
Dear Guest: Location and VALUE!!!! Thanks for being a return guest and we are so pleased we continue to exceed your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2017
Excellent hotel. Staff is very friendly and accommodating. Highly recommended. Three Fisherman restaurant is very good.
Comment from Hotel Management
Aug 21, 2017 by Guest Services, Hotel Management
Dear Guest: Thank you for your amazing review!!! We are so very pleased you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Jefferson City, MO

Very nice hotel.

Posted Jul 22, 2017
Pros: Nice room, nice view.
Cons: Saw no need for any specific improvements.
The hotel was very nice, staff was friendly. We had a great view off of our balcony. Will stay there again if we are in Fort Meyers again.
Comment from Hotel Management
Jul 30, 2017 by Guest Services, Hotel Management
Dear Guest: Thank you for your feedback, we are glad you enjoyed your stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant surprise.

Posted Jul 14, 2017
Needed an inexpensive room for a one night stay and figured I try this one out as it was similarly priced as the other two closest to where I needed to be the next morning. I was delighted to find that the room was quite large, the bathroom was large as well, and the view was really nice as I had a view of the river from the 6th floor. It was nice to find the breakfast included was actually served at the IHOP nearby, walking distance. I'll also mention that there is a restaurant in the hotel which I did not try and also a steakhouse, a KFC, and an Arby"s in walking distnace from the hotel. Definitely worth the price and better than I expected.
Comment from Hotel Management
Jul 17, 2017 by guest services, Hotel Management
Dear Guest Thanks for choosing the Best Western Waterfront Ft. Myers. We re so very pleased you enjoyed your stay and our free IHOP breakfast. So glad our location was perfect for your needs.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2017
Pros: large room
Cons: change breakfast to inside hotel
Location: very good
hotel was great would rather had breakfast in hotel instead of ihop with more variety as there was no cereal
Comment from Hotel Management
Jul 30, 2017 by Guest Services, Hotel Management
Dear Guest: Glad we were in a perfect location for you, IHOP is located on our property and hope you enjoyed the free IHOP breakfast.