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I would recommend this hotel to families but beware of the henna tattoos offered on the beach. The ink they used gave my son a chemical burn which is now a scar on his arm.
Polite staff, very clean, uncomfortable beds. We felt like this hotel was "playing" hotel and as if everything was fake. While everything was "there" it was low quality. The food was horrible, not fresh or authentic other than the Mexican. We were disappointed with the food everyday, especially the ...
Our whole family stayed there in three different condos. My daughter and husband with two small children stayed in a large 3 bedroom 3 bath and it was absolutely top rate, a five. The staff especially Maricio, our "concierge", was so helpful with everything we needed. My son and his wife stayed in ...
The friendliness of the crew is unbelievable. They go out of their way to help you in any way. The food in the restaurants are above average of what would be expected in a resort like this. The free coffee serving Starbucks store in the lobby is a dream come true, for coffee lovers like me. The only ...
Making your stay memorable is their top priority. From the moment we stepped on the property, we noticed the level of service and sincere hospitality was unprecedented. We are definitely coming back.
Paula and jasmine hotel clerks were verry helpfull high recomendations
I enjoy this hotel. It is older and is getting a bit run down but the staff is great. Food not so much
Hotel condition in general very old, need an urgent renovation specially on rooms. It is very well located and beach front. Hotel staff is very nice and food quite good but not very much variety offered.
That food was really good that people was nice I have a good time thanks
I really loved my stay at the Hacienda Buenaventura. The staff were exceptional friendly and made you feel right at home. I would highly recommend this place to my family and friends. Thank you for your generousity and magnificent hospitality.
Spent 5 days at this resort. So relaxing and perfect for an All inclusive resort. The staff was wonderful from the front desk, maids, waiters and cooks. I look forward to going back!
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