Ratings based on 1,410 Verified Reviews

3.9 out of 5
84% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Evansville

Posted Oct 24, 2017
Pros: Being able to get a room we ask for .
Cons: All in all not to bad, but maybe time for a little updating
Location: Location was fine close to 465 and all kind of places to eat
I was fine as was the staff.Been here several times and it was relaxing . I hope I could get a little better deal because I am on fixed income but I still like to travel . Hoping I can come back one more time this year yet
2 out of 5
by A verified traveler

Posted Oct 21, 2017
Bathroom needs a facelift and serious cleaning. Carpeting not the cleanest as well.
3 out of 5
Recommended
for Everyone
by A verified traveler from Central Florida

Wedding weekend

Posted Oct 8, 2017
Hotel was close to the wedding venue. If this hotel wants to remain a viable option in its price range it needs an update/remodel. My room #337 was clean but the bathroom needed updating. Poor workmanship showed in caulking aroung the countertop. Damaged toilet seat. The A/C seemed to operate at only cold and colder. Tried to warm the room but heater didn't work at all.
2 out of 5
by A verified traveler

Heaven Help the next person who stays here

Posted Sep 24, 2017
Pros: the front desk guy was nice
Cons: cleanliness
Location: seemed dangerous.
The place smelled ... wet?! There were sketchy people doing something in a car right outside of my room and it was dirty beyond belief.
2 out of 5
by A verified traveler from Indiana

Posted Sep 13, 2017
Pros: Close to nice restaurants.
Cons: Cleaning in Especially on the general areas. Example, Stairs leading from 1st to 2nd floor. It has not been swept for a very long time.........Out
The room could have been a little cleaner. I saw 2 bobby pins on the floor, so I did not feel comfortable. The drain in tub was clogged so I showered with bath water on my ankles...Yuck! As far as the breakfast, did not try it. I feel 9 AM was too early to close breakfast. The sliding class window was very nasty..
Comment from Hotel Management
Sep 21, 2017 by Manager, Hotel Management
I am so sorry for the shortcomings of our staff on duty in addressing your concerns during your stay. It is very unlikely for our housekeeping staff to neglect responsibilities particularly in keeping our guest rooms tidy. Your feedback will be called to the attention of concerned staff. I hope we could have the opportunity of providing you pleasant, completely comfortable hotel stay. Regards.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2017
The hotel was ok. Pricing is steep for the hotel.
Comment from Hotel Management
Sep 14, 2017 by Manager, Hotel Management
Thanks so much for your insightful feedback following your recent stay here at our hotel. We will do our best to make your next visit a better experience. Regards.
2 out of 5
by A verified traveler

Hotel is not in good shape.

Posted Sep 4, 2017
Although the place was clean, the hotel is in need or repairs. The walls and ceilings are cracking, bathroom is not updated and floors have very old carpet. I would never spend the money on this hotel again.
Comment from Hotel Management
Sep 11, 2017 by Manager, Hotel Management
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I am very sorry for the impression we left you with, and we hope you will return to experience our continuing improvements. Kind regards.
1 out of 5
by A verified traveler from Danville, IL

Not clean and totally trashed

Posted Aug 29, 2017
We checked in and went to our room, opened the door to find the bed still trashed, beer bottles in the trash, cooking oil behind the TV.......there was no way I'm staying at a hotel like that! We drove over an hour to get home, it was that nasty!
Comment from Hotel Management
Sep 2, 2017 by Manager, Hotel Management
I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. It is very important to us to hear from you on the issues that you experienced so that they can be quickly addressed.I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for improved convenience in future visits.
5 out of 5
Recommended
for Everyone
by A verified traveler

A great place to stay.

Posted Aug 23, 2017
Pros: The room, the bed, the service, the breakfast.
Cons: Nothing that I can think of.
We went the night before for an early Dr. appointment the next morning. Check-in was very efficient, the people were friendly, the room was clean & very comfortable, and the breakfast was great. It definitely served our purposes, & I would highly recommend it.
Comment from Hotel Management
Aug 26, 2017 by Manager, Hotel Management
Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded in this goal.We are glad your stay was comfortable and we look forward to your next visit!
5 out of 5
by Bethany

Posted Aug 22, 2017 on Hotels
Wonderful experience. Room was very comfortable.