Ratings based on 756 Verified Reviews

3.9 out of 5
80% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Friendly staff

Posted Sep 17, 2017
We have been here a couple of times. The staff is always pleasant. This time, we left a Samsung battery and charger in the room. We realized this after we made it home and unpacked. I called the hotel and it was turned in from housekeeping. Appreciate the integrity of the staff. Saved me the cost of buying another one.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lawrenceville, IL

Very Comfortable

Posted Sep 4, 2017
Pros: Clean, good breakfast, friendly staff
Cons: There are a few signs of age, including stained carpeting in the hallways and the usual dings and dents. Fairly minor, seems well kept-up in general.
Location: Lots of restaurants and shopping, right by 465 interchange.
This hotel was comfortable and extremely clean. The beds were comfy and I slept well. Staff was attentive and friendly. The breakfast bar had several options, including bacon, sausage, eggs and waffles. The room seemed especially business-friendly with a microwave, fridge and sizeable desk. We were very pleased.
Comment from Hotel Management
Sep 6, 2017 by Emily H. General Manager, Hotel Management
Thank you, are hallway carpet will be replaced soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from north dakota

Right off highway

Posted Aug 30, 2017
Pros: Staff
Front desk guy was very welcoming and made sure he answered all our questions. Nice room just off the highway.
Comment from Hotel Management
Aug 30, 2017 by Emily-General Manager, Hotel Management
Thank you!
1 out of 5
by A verified traveler

Posted Aug 24, 2017
Left my change, quarters,dimes and nickels in a plastic cup and on the 3rd night when we came back the money was gone. It was in a cup next to my clothing on the desk in the corner. We travel often and always throw our change in a cup after being out each night. It clearly was not meant to be a tip. we told the front desk and they really didn't seem to care. We were in town for a baseball tournament and had to be close to our fields, we couldn't find any other hotels close enough so we had to bring our valuables with use the rest of the trip.
Comment from Hotel Management
Aug 28, 2017 by Emily-General Manager, Hotel Management
I'm sorry to hear about your change. I believe we offered to reimburse you. My housekeepers have been here for years and never been accused of stealing, I'm sure it was just a misunderstanding.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mantua,OH

Posted Aug 24, 2017
Pros: Very Accommodating and Friendly Staff
Cons: Larger rooms/bathrooms
Location: Indy Trolley Tour Indianapolis Zoo
Checked in and found room not large enough for the three of us. Staff brought roll away bed to accommodate
Comment from Hotel Management
Aug 24, 2017 by Emily-General Manager, Hotel Management
Thank you Charlotte!
4 out of 5
Recommended
for Everyone
by A verified traveler

Reasonable rate

Posted Aug 23, 2017
Good breakfast, reasonable, nice staff. We stayed for a conference and it worked out great
Comment from Hotel Management
Aug 24, 2017 by Emily-General Manager, Hotel Management
Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay

Posted Aug 18, 2017
Nice and clean - great food and staff. Lots of food options nearby
Comment from Hotel Management
Aug 22, 2017 by Emily-General Manager, Hotel Management
Thank you!
2 out of 5
by A verified traveler

Old and out of date

Posted Jul 17, 2017
This hotel is old and out of date. Dead bugs in room. Hot water did not work. Staff can't be found at night. Carpet dirty and haven't been cleaned.
3 out of 5
by A verified traveler

Posted Jul 13, 2017
Pros: Excellent staff. Good location convenient to 465 and the north side.
Cons: Cleanliness and maintenance.
The hotel staff was excellent. The room, not so much. The door wouldn't latch without slamming the door shut. The guests were noisy and the hotel staff did not address the issue. The room cleanliness was marginal. Two of the four lights were out above the bathroom sink. Good location convenient to 465 and the north side.
5 out of 5
Recommended
for Everyone
by A verified traveler from MN

Nice Place to Stay For the Pricepoint!

Posted Jul 10, 2017
Pros: Free breakfast with great selection, free parking, TV lineup, great customer-oriented staff.
Cons: Soundproofing from hallway sounds could be better. Might be achieved by the new doors they will be installing.
I stayed here for four nights. The breakfast had a great selection every morning. The rooms have been updated recently and there is a sign in the newly-renovated lobby that they are still working on refreshing the hallways and doors. The bed was pretty comfortable, the A/C kept up fine and the TV selection was great. The greatest asset to this place is Cameron who seemed to work the afternoon/evening shift while we were there. He is very good at his job. He is very personable and have a great personality - always making sure you are being taken care of. Whenever he was working, he always had a smile on his face and made you feel welcome. These days people like that are hard to come by! For the price, you can't beat a good night's sleep and a good free breakfast in the morning along with free parking!