Ratings based on 766 Verified Reviews

3.9 out of 5
80% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 26, 2017
We arrived late and had to leave early in morning. But the room was clean and comfortable.
Comment from Hotel Management
Oct 28, 2017 by Emily -GM, Hotel Management
Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis MN

Convenient and Affordable

Posted Oct 17, 2017
Pros: We were traveling with 2 small dogs, so we were happy to find a dog friendly hotel!
Cons: Although we were in a non smoking room, it seemed that the scent of cigarette smoke was apparent on our floor by morning time.
Passing through the Indianapolis area on a long rode trip, we were happy to find a dog friendly hotel within minutes of the major highway. Loved the waffles for breakfast!
Comment from Hotel Management
Oct 18, 2017 by Emily-GM, Hotel Management
Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Friendly staff

Posted Sep 17, 2017
We have been here a couple of times. The staff is always pleasant. This time, we left a Samsung battery and charger in the room. We realized this after we made it home and unpacked. I called the hotel and it was turned in from housekeeping. Appreciate the integrity of the staff. Saved me the cost of buying another one.
Comment from Hotel Management
Sep 22, 2017 by Emily-GM, Hotel Management
Thank you1
4 out of 5
Recommended
for Everyone
by A verified traveler from Lawrenceville, IL

Very Comfortable

Posted Sep 4, 2017
Pros: Clean, good breakfast, friendly staff
Cons: There are a few signs of age, including stained carpeting in the hallways and the usual dings and dents. Fairly minor, seems well kept-up in general.
Location: Lots of restaurants and shopping, right by 465 interchange.
This hotel was comfortable and extremely clean. The beds were comfy and I slept well. Staff was attentive and friendly. The breakfast bar had several options, including bacon, sausage, eggs and waffles. The room seemed especially business-friendly with a microwave, fridge and sizeable desk. We were very pleased.
Comment from Hotel Management
Sep 6, 2017 by Emily H. General Manager, Hotel Management
Thank you, are hallway carpet will be replaced soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from north dakota

Right off highway

Posted Aug 30, 2017
Pros: Staff
Front desk guy was very welcoming and made sure he answered all our questions. Nice room just off the highway.
Comment from Hotel Management
Aug 30, 2017 by Emily-General Manager, Hotel Management
Thank you!
1 out of 5
by A verified traveler

Posted Aug 24, 2017
Left my change, quarters,dimes and nickels in a plastic cup and on the 3rd night when we came back the money was gone. It was in a cup next to my clothing on the desk in the corner. We travel often and always throw our change in a cup after being out each night. It clearly was not meant to be a tip. we told the front desk and they really didn't seem to care. We were in town for a baseball tournament and had to be close to our fields, we couldn't find any other hotels close enough so we had to bring our valuables with use the rest of the trip.
Comment from Hotel Management
Aug 28, 2017 by Emily-General Manager, Hotel Management
I'm sorry to hear about your change. I believe we offered to reimburse you. My housekeepers have been here for years and never been accused of stealing, I'm sure it was just a misunderstanding.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mantua,OH

Posted Aug 24, 2017
Pros: Very Accommodating and Friendly Staff
Cons: Larger rooms/bathrooms
Location: Indy Trolley Tour Indianapolis Zoo
Checked in and found room not large enough for the three of us. Staff brought roll away bed to accommodate
Comment from Hotel Management
Aug 24, 2017 by Emily-General Manager, Hotel Management
Thank you Charlotte!
4 out of 5
Recommended
for Everyone
by A verified traveler

Reasonable rate

Posted Aug 23, 2017
Good breakfast, reasonable, nice staff. We stayed for a conference and it worked out great
Comment from Hotel Management
Aug 24, 2017 by Emily-General Manager, Hotel Management
Thank you!
3 out of 5
by Julie

This traveler left a rating score only Posted Aug 21, 2017 on Hotels
3 out of 5
by James K

Pet friendly and would stay there again

Posted Aug 19, 2017 on Hotels
Quick stopover while on the road with the family. We had a rental truck towing a car and pulled into the main parking lot which was difficult to get out of but they had an auxiliary parking lot to the side of the hotel that worked well. Bedding was clean and the room was OK - the floor could have been cleaner. Breakfast was crowded and they needed more trash cans in the breakfast area. Breakfast offerings were typical hotel offerings and the quality was decent. The hallway carpet needed cleaning. The service at the front desk was great and very friendly. The hotel is pet friendly which was what we needed. For the price it was a good deal and we would stay there again if on a stopover with pets.
Comment from Hotel Management
Aug 22, 2017
Thank you! We are still doing finishing touches on our renovations and new hallway carpet will be installed soon!