Building design

Reviews of Fletcher Hotel-Restaurant Rooland

3 out of 5

Reviews

7.4

Good

Rating 10 - Excellent. 22 out of 164 reviews" "
Rating 8 - Good. 77 out of 164 reviews" "
Rating 6 - Okay. 51 out of 164 reviews" "
Rating 4 - Poor. 11 out of 164 reviews" "
Rating 2 - Terrible. 3 out of 164 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Muhammad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/10 Poor

Martin L

Disliked: Cleanliness, staff & service, property conditions & facilities
Will never return, very poor value
Advertised as 4 star, but inside room evac.plan says 3 star . In reality a 3 star bar and restaurant and 2 star rooms. Rooms tired, i.e. walls dirty, wallpaper peeling, furnishings old, badly scratched, cobwebs, broken window fastening, mould in bathroom, shower eithef too hot or cold, toiletries (only soap dispenser) cheap. Bar closed before 2200hrs (staff said as only 4 customers it was pointless staying open) and would only offer beer, wine or tea after 2145hrs. When we made comment to staff that a true 4 star should offer 4 star service, we were told we should not expect more than we got for the price we had been charged (over 60 euro). Staff were arrogant, argumentative. Evening meal of cod had a fillet the size of a fish finger and my ladies schnitzel was overcooked ... and both meals overpriced based on quantity and quality Another guest couple (from Belgium) who have a goal of visiting every Fletchers, having stayed in 23 locations to date, informed us that this locale was one of their worst experiences todate.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Liam

Liked: Room comfort
Disliked: Cleanliness
Breakfast doesn't open till about 7:30. Most mornings I had to leave before it was open.
Stayed 7 nights in Feb 2019

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short stop
Easy to find and free parking. very good food and friendly staff who spoke very good English.Even though the hotel is by a main road we did not get disturbed by traffic noise at night. We were close to the German border here so we popped across in the morning to do some food and wine shopping in the Kaufland supermarket in Straelen as shopping in Holland is a lot more expensive. We managed to get fuel in Germany before we hit the motorway - its about 1 euro 33 as opposed to 1.49 or even 1.55 as you approach Calais
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quaint place to stay. Enjoyed the restaurant patio and lounge. Friendly accommodating staff.
Stayed 1 night in Apr 2018

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel. Great restaurant too!

6/10 Okay

Richards, UK

Liked: Staff & service
Disliked: Property conditions & facilities
Nice
17km from the airport, clean bathroom and room, a little bit old and requiring some maintenance. Good cost/benefit. Very friendly staff!

4/10 Poor

Mark, R

Disliked: Property conditions & facilities
A bit tired!
The hotel needs a lot of TLC! It's cheap price is reflected in what you get. It does have good wifi and warm bedrooms. The restaurant is poor; don't drink the draught beer, your room is stripped to the absolute basics and it's like escaping from Fort Knox if you try and leave at 6.30am. Hotel and reception closed, no night porter and exit without checking out by a poorly signed back door

8/10 Good

Verified traveler

Liked: Staff & service

8/10 Good

Verified traveler

Liked: Cleanliness

8/10 Good

david, g

Liked: Staff & service
Close to weeze airport
Good place to stay for an early flight out of weeze. If you are returning a rental car fill the tank before getting to the hotel. From the hotel to the airport there are no gas stations. Nice country roads.

6/10 Okay

Steve, Malvern, Worcestershire.

Disliked: Room comfort
A very dated hotel
As a hotel I was very disappointed. The rooms were very dated and in need of a major overhaul. Parking was limited and difficult to find a space. The restaurant in the hotel was good and busy with locals as well as hotel guests. Although I ordered a second drink that never arrived but charged for on the bill. Overall 5/10

6/10 Okay

Mike, Suffolk, UK

Liked: Cleanliness, staff & service
OK place to stay at a reasonable price
Friendly staff, not a lot of parking space, downstairs looks really nice but the upstairs doesn't match. Bedroom was very minimal with only really a small tv and no kettle or anything. Breakfast was ok but rather expensive and dinner was very nice. No comfortable seating in the bedroom either. OK place for the money but would prefer a bit more. Also nothing of worth visiting nearby in the area.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Could of done with a kettle in the rooms for tea/coffee

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Paul Jan, Czech rtep.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, near the Arcen Spa, friendly staf, clean...

8/10 Good

Fattyben, Cambridgeshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick 1 night visit
Price was alright for the standards provided. Evening meal was nice, breakfast was very nice and staff were excellent.

8/10 Good

Shergie

Liked: Cleanliness, staff & service
Good if you are in the area
It served our purposes beautifully. Good food, clean room. Room a little small, bed too soft. Nice people.

2/10 Terrible

A.

Disliked: Cleanliness, amenities, property conditions & facilities
Het hotel was slecht onderhouden. Vieze inloopmat bij de ingang, spinnenwebben bij de deur, de entree was smoezelig verouderd en sober. De lift was verouderd en vies, de vloerbedekking op de gangen vol vlekken, beschadigd en viea stoffig langs de plnten. Eenmaal op de kamer (13) waren we onaangenaam verrast. Het rook er muf, vieze vloerbedekking vol met vlekken, grijs langs de randen van het stof, een scheur van boven tot onder in de vitrage, het kozijn van het raam wat open kon, was verrot. Tot overmaat van ra mp zaten er vette aangekoekte hoofdafdrukken op het hoofdeinde van het bed. Prijs-kwaliteit niet in verhouding. Nadat we ons beklag hadden gedaan bij de receptie, was de enige mogelijkheid die we aangeboden kregen een nieuwe kamer uitkiezen. Kamer 8 was nog even stoffig, verouderd en maakte nog steeds een vieze indruk; maar gelukkig geen ‘herinneringen’ aan vorige bezoekers van de kamer, geen scheur in het gordijn of een verrot kozijn. Al met al een bedroevende ervaring. Personeel aan de balie gebruikte corona als excuus. Hierdoor was prijs-kwaliteit volgens haar scheefgegroeid. En waren er voor het Fletcherconcern onvoldoende inkomsten om het hotel te renoveren. Al met al een zeer bedroevende ervaring. Wij zullen nooit meer bij een Fletcher hotel gaan boeken. Te meer omdat we van andere mensen in onze kennissenkring nu ook negatieve verhalen over Fletcher horen.
Stayed 1 night in Aug 2021

8/10 Good

Wim de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
makkelijk te bereiken Goeie kamers en goeie prijs Lekker ontbijt met zorg bereid
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dit is een behoorlijk gedateerd hotel. De kamer oogt nogal aan vernieuwing toe. Lijkt alsof er in 30 jaar of meer niets aan gedaan is. Bedden waren oké. Douche was oké, er was in ieder geval genoeg waterdruk. Dat was fijn. Hebben er alleen geslapen. Verder hebben we geen gebruik gemaakt van andere faciliteiten.
Stayed 1 night in Aug 2021

10/10 Excellent

Rian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijn hotel en mooie ligging
Stayed 1 night in Jul 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 3,5-4 star stay in a peacefull/quiet area
The Arcen-area near the Dutch-German border has lots of peacefullness and quietness to offer. Open air, nature, hot spa and golf court around, opportunities for German and Dutch shopping. Our stay was during the Covid-crisis so somehow limited, but I can surely recommend this hotel. Nice service, we got what we expected.
Stayed 2 nights in Dec 2020

8/10 Good

Boschjes, Bergh

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fijne ontvangst en mooie ligging. Beneden ziet het hotel er goed uit maar onze kamer was behoorlijk gedateerd. En de kamer zag er somber uit niet uitnodigend. Jammer er was geen koffieapparaat dus naar beneden daar koffie gedronken. De bedden waren prima en de douche was ook goed.
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveler

Stayed 2 nights in Sep 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Drukke baan, de kamer was proper maar wel warm voor deze tijd waardoor wij het venster avonds lieten open staan daardoor was er veel lawaai van het drukke verkeer, oplossing airco in de kamer , wij hadden wel een ventilator maar onze medereizigers niet
Stayed 3 nights in Jul 2020

10/10 Excellent

John

Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Prima locatie. Interieur kan wel een make over gebruiken.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

RETEL SP. z o.o.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all ok
Stayed 1 night in Feb 2020

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooland
Het is vlak naast de Thermen, heerlijk in het bad, de sauna en Turks bad gezeten. Prima rondleiding in de HertogJan brouwerij, en lekkers meegenomen voor ons gezin met oud en nieuw.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

De kamer was prima. Wel wat verouderd. Behang wat los laat. Maar t was schoon.
Stayed 2 nights in Sep 2019

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jeg var til verdens største koishow 3 km fra hotellet
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
- kein 4 Sterne Niveau - nur das Nötigste an Ausstattung - defekte Dusche + nettes Personal
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

j

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
De kamer was oubollig, behang hing los van de muur, erg gehorig. Personeel was vriendelijk.
Stayed 3 nights in Apr 2019

8/10 Good

Stephan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Gastheer restaurant goed, vriendelijk. Receptioniste nors.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Zeker geen 4 sterren waard. Overal lekkagesporen achter het behang, veel haren in de douche, op de vloer van de badkamer, tegen de muur. Erg verouderde inrichting. Personeel staat je wel netjes te woord
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Danae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto.
El lugar a pesar de estar un poco alejado, esta en plena naturaleza y cerca esta el parque nacional... Las habitaciones son silenciosas y cómodas. Buena comida y la chica de recepción muy amable siempre incluso nos recomendó lugares para visitar cerca
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goede ligging vlakbij Arcen en mooi natuur gebied bij het Hotel.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

8/10 Good

Jan-Frits, 's-Gravenhage

Liked: Staff & service, property conditions & facilities
Prettige ligging en mooie omgeving.Voor alweer de derde keer dat we er logeren, dus het is naar onze zin om daar te verblijven.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gemoedelijk. Veel interessante bezienswaardigheden in de directe omgeving.
Stayed 2 nights in Dec 2018

6/10 Okay

Pawel

Disliked: Staff & service, property conditions & facilities
2* Hotel wymagający remontu, w dosyć dobrej cenie.
Hotel max 2* wymagający remontu (nie wiem jakim prawem reklamują się że mają 4*!!!). Meble w pokoju stare, TV malutki, łazienka czysta, łóżko wygodne. Za pokój 2-os można max dać 30 Euro. Jeśli więcej to się nie opłaca. Nie zbyt miła mi się trafiła obsługa. Trzeba zapłacić podatek turystyczny 2 EUR/os/dzień!!! O czym nigdzie nie pisze w trakcie rezerwacji. Ogólnie na służbowe 1-2 noce może być ale bez szału.
Stayed 2 nights in Oct 2018