Ratings based on 468 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Sherwood Arkansas

Great location, clean room and comfortable bed

Posted Nov 26, 2017
Our overall stay was great with the exception of no elevator and I heard person in next room snoring at 3 in the morning which woke me up😵
Comment from Hotel Management
Nov 27, 2017 by Lisa, Hotel Management
Darlene, Thank you for your review of your stay at our hotel. I am pleased to see that we were able to provide you with quality customer service and accommodations. We would love the opportunity to serve you again. Thank you for choosing Best Western Sherwood Inn and Suites. Lisa Fields Asst. GM
4 out of 5
Recommended
for Everyone
by A verified traveler from Charleston, WV

Close to everything. Great location.

Posted Nov 20, 2017
Very comfortable bed. Clean room. Breakfast was very nice. Very pleased with stay.
Comment from Hotel Management
Nov 29, 2017 by Lisa, Hotel Management
Lora, Roberta, Thank you so much for your review of your stay at our hotel. I hope that we were able to meet your expectations and provide you with quality customer service and accommodations. We would love the opportunity to serve you again. If you have any concerns or questions, please feel free to contact the hotel. Thank you for choosing Best Western Sherwood Inn and Suites. Lisa Fields Asst. GM
5 out of 5
Recommended
for Everyone
by A verified traveler

Work

Posted Nov 19, 2017
Needed a place to stay for night. Staff very helpful. Room very comfortable and clean. New hotel
Comment from Hotel Management
Nov 29, 2017 by Lisa, Hotel Management
Roberta, Thank you so much for your review of your stay at our hotel. I hope that we were able to meet your expectations and provide you with quality customer service and accommodations. We would love the opportunity to serve you again. If you have any concerns or questions, please feel free to contact the hotel. Thank you for choosing Best Western Sherwood Inn and Suites. Lisa Fields Asst. GM
5 out of 5
Recommended
for Other
by A verified traveler from Spring, TX

No elevator, but otherwise great hotel

Posted Nov 18, 2017
Pros: Staff at front desk, comfort of the room.
Cons: Elevator,
Location: location is good, easy to get to, easy to leave in the morning and head north from the city of Little Rock.
As long as you do not require an elevator to get you and your luggage to the second floor this is a great hotel. Expedia does not let you chose unless you mark handicap, which I am not, just older and lugging suit cases up stairs not so easy, so you are at the mercy of the desk clerk and availability. Otherwise great hotel.
Comment from Hotel Management
Nov 29, 2017 by Lisa, Hotel Management
Anni, Roberta, Thank you so much for your review of your stay at our hotel. I hope that we were able to meet your expectations and provide you with quality customer service and accommodations. We do make every attempt to accommodate those that need first floor lodging based on availability. We would love the opportunity to serve you again. If you have any concerns or questions, please feel free to contact the hotel. Thank you for choosing Best Western Sherwood Inn and Suites. Lisa Fields Asst. GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Mt. Pleasant, Tx

Posted Nov 17, 2017
Hotel was super clean and the staff was super nice
Comment from Hotel Management
Nov 29, 2017 by Lisa, Hotel Management
Sonja, Roberta, Thank you so much for your review of your stay at our hotel. I hope that we were able to meet your expectations and provide you with quality customer service and accommodations. We would love the opportunity to serve you again. If you have any concerns or questions, please feel free to contact the hotel. Thank you for choosing Best Western Sherwood Inn and Suites. Lisa Fields Asst. GM
3 out of 5
by A verified traveler from Richmond, Va

New hotel with very thin walls.

Posted Nov 17, 2017
Hotel room was very clean and comfortable but the walls are very thin and we could hear the conversations from the next room. Although there are 2 floors there us no elevator.
Comment from Hotel Management
Nov 29, 2017 by Lisa, Hotel Management
Evelyn, Roberta, Thank you so much for your review of your stay at our hotel. I hope that we were able to meet your expectations and provide you with quality customer service and accommodations. It is common practice that make accommodations for those guests needing first floor rooms as long as there is availability. We would love the opportunity to serve you again. If you have any concerns or questions, please feel free to contact the hotel. Thank you for choosing Best Western Sherwood Inn and Suites. Lisa Fields Asst. GM
4 out of 5
Recommended
for Everyone
by A verified traveler from AZ

Good hotel, but hard to locate.

Posted Nov 1, 2017
Pros: Typical breakfast.
Location: No restaurants within walking distance.
The hotel is quite nice, but getting to it is horrible because of one way streets.
Comment from Hotel Management
Nov 8, 2017 by Lisa, Hotel Management
Jack, Thank you for your recent review on your stay at our hotel. I am pleased to see that you had the wonderful experience that you deserve and that our staff was able to meet your expectations through quality customer care and accommodations. We look forward to the opportunity to serve you again in the future. If you need any assistance or have any questions, please feel free to contact the hotel. Thank you for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Absolutely shocking

Posted Oct 29, 2017
I couldn’t believe my eyes. The building looked new and fresh. The entrance was huge and inviting. The staff extremely friendly and helpful. The room was clean well kept and quiet. Definitely a well run establishment. Thank you!!!
Comment from Hotel Management
Nov 6, 2017 by Lisa, Hotel Management
Michael, Thank you for your recent review on your stay at our hotel. I am pleased to see that you had the wonderful experience that you deserve and that our staff was able to meet your expectations through quality customer care and accommodations. We look forward to the opportunity to serve you again in the future. If you need any assistance or have any questions, please feel free to contact the hotel. Thank you for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to conf

Posted Oct 28, 2017
The staff were very friendly. This hotel does not have an elevator. That is the only negative.
Comment from Hotel Management
Nov 8, 2017 by Lisa, Hotel Management
Thank you for your recent review on your stay at our hotel. I am pleased to see that you had the wonderful experience that you deserve and that our staff was able to meet your expectations through quality customer care and accommodations. We look forward to the opportunity to serve you again in the future. If you need any assistance or have any questions, please feel free to contact the hotel. Thank you for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Posted Oct 11, 2017
Check-in was very accommodating. Hotel was very clean and breakfast was good.
Comment from Hotel Management
Oct 12, 2017 by Lisa, Hotel Management
Terry, I would like to thank you for your wonderful review of our hotel. I am very pleased to know that you had a great experience and we look forward to serving you again. Please let us know if there is anything we can do to assist you in the future. Thank you for choosing Best Western Sherwood Inn and Suites. Lisa Fields Asst. GM