Ratings based on 2,177 Verified Reviews

4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from biscayne park

Hotel is stuffy and has odors.

Posted Sep 12, 2017
I stayed during hurricane Irma and was told they had back Up power. The elevators did not work, stairs had leaks, food no good.
Comment from Hotel Management
Sep 15, 2017 by Frances, Customer Service , Hotel Management
Dear Carmen, At no point before, during or after the hurricane did we claim to have a generator or any back up power supply. We also gave a letter at check in stating the conditions of the hotel if you chose to stay during the hurricane.
4 out of 5
Recommended
for Everyone
by A verified traveler from lake worth, fl

Nice hotel

Posted Sep 8, 2017
Pros: Quietness
Cons: The doors on the third floor need improvement and add more channel on the tv
Location: Beaches, restaurants and shopping center are fews minutes away
Staffs were very pleasent, room was neat and cozy.
Comment from Hotel Management
Sep 17, 2017 by Frances, Customer Service , Hotel Management
Thank you for sharing your likes and dislikes. We will look into the issues you experienced to better future experiences.
3 out of 5
Recommended
for Everyone
by A verified traveler from Splendora tx

Posted Sep 4, 2017
The hotel Need Queen beds when you order two beds in the room not not comfortable and a full-size bed with two people in one full-size bed
Comment from Hotel Management
Sep 4, 2017 by Frances, Customer Service , Hotel Management
I apologize you did not enjoy your stay. We will take your suggestion into consideration to better future experiences.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice location

Posted Aug 23, 2017
Good place out noise, clean and close to restaurants, beach,airport
Comment from Hotel Management
Sep 4, 2017 by Frances, Customer Service , Hotel Management
Thanks for staying with us - We really appreciate you sharing your experience!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

nice hotel, very good location, friendly staff

Posted Aug 17, 2017
my experience with my family was a very good one.... we love the location,staff, cleanliness
Comment from Hotel Management
Sep 4, 2017 by Frances, Customer Serivce , Hotel Management
Thanks for staying with us - We really appreciate you sharing your experience!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice.clean.close to everything. Nice stuff

Posted Jul 27, 2017
I liked they keep all room clean. Good precio and they helped you to feel comfortable En everything.
Comment from Hotel Management
Aug 6, 2017 by Frances, Customer Service , Hotel Management
Thanks for staying with us - We really appreciate you sharing your experience!
5 out of 5
Recommended
for Everyone
by A verified traveler from Gulfport, MS

Pretty close to beach and nice hotel

Posted Jul 7, 2017
Overall it was a great experience at this hotel! AC was pretty cold, could have been colder for my taste, but overall very good! Room was really clean and really relaxing! Pool was great! No issues at all! Great room rate on trivago.com
Comment from Hotel Management
Jul 9, 2017 by Frances, Customer Service , Hotel Management
Thanks for staying with us - We really appreciate you sharing your experience!
4 out of 5
by alex

decent stay for family

Posted Jun 23, 2017 on Hotels
the stay was nice for my family of 4.away from the city but close enough
Comment from Hotel Management
Jun 27, 2017
Thanks for staying with us - We really appreciate you sharing your experience!
5 out of 5
by lerae J

Posted Jun 21, 2017 on Hotels
This is the second time I have stayed at the hotel and was very satisfied with the room and service. I will book again if needed and recommend to friends and family.
Comment from Hotel Management
Jun 27, 2017
Thanks for staying with us again - We really appreciate you sharing your experience! We look forward to seeing you again and meeting your friends and family!
5 out of 5
by Shakiera

Posted Jun 20, 2017 on Hotels
Comment from Hotel Management
Jun 27, 2017
Thanks for staying with us - We really appreciate you sharing your experience!