Ratings based on 663 Verified Reviews

3.9 out of 5
79% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from auburn indiana

Great location for travelers

Posted Sep 10, 2017
We needed a place to stay between Indiana and Door County. It was an easy location to get too! And it was close to a nice shopping street with bakery's and a locally owned coffee shop. Skip the Starbucks and go to whitefish bay.
Comment from Hotel Management
Sep 12, 2017 by General Manager, Hotel Management
Thanks for confirming how fantastic our location is! We couldn’t agree more. We appreciate you choosing Holiday Inn Milwaukee Riverfront for your visit and hope to see you again! Sincerely, Brian Brooks, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient and comfortable

Posted Sep 4, 2017
Pros: It was comfortable and quiet.
Cons: Nothing. It was very good.
Location: Playgrounds, the art museum, the Mexican festival. Also we ate out at Maxfields and had dinner at Vietnamese Noodle.
We were very comfortable and slept well. The hotel was close to everything. We enjoyed a riverfront view and the patio and pool were greatly. This hotel is close to our daughter & son in law and they recommended it so we will most definitely stay again.
Comment from Hotel Management
Sep 5, 2017 by General Manager, Hotel Management
Lea, thank you for choosing to stay with us and for taking time to post a review. We are delighted to have exceeded your expectations! It was our pleasure accommodating you, and we hope you will make Holiday Inn Milwaukee Riverfront your home away from home whenever your travels bring you to our city. We look forward to your next visit! Sincerely, Brian Brooks, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Great customer service and the rooms were SO quiet and clean. I am recommending this hotel to a relative you will be in Milwaukee later this month.
Comment from Hotel Management
Aug 18, 2017 by General Manager , Hotel Management
Thank you for choosing to stay at Holiday Inn Milwaukee Riverfront and for taking the time to post a review. We are delighted to read you were impressed with the cleanliness of your room and the outstanding service provided by our staff. Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Brian Brooks, General Manager
4 out of 5
by A verified traveler from Boston

Very functional

Posted Jul 7, 2017
Pros: Nice room. Very basic
Location: Got in very late. Left early. Went to Starbucks in Whitefish Bay for breakfast.
I thought this hotel would be closer to Milwaukee given its name. Every thing was fine but it didn't really have any character.
Comment from Hotel Management
Jul 8, 2017 by General Manager , Hotel Management
Rick, thank you for selecting Holiday Inn Milwaukee Riverfront. It makes us happy to know that we were able to deliver a pleasant stay to you and that you liked your room. We appreciate your feedback and hope to have you as our guest again. Sincerely, Brian Brooks, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, noisy location

Posted Jun 26, 2017
Pros: Pretty clean, modern.
Cons: Better pillows and more noise control.
Location: We were at Sprecher Brewery, down the street, for our Wedding; would recommend, very fun. Also, location is near Bay Shore Mall.
The room was modern and clean, we overall enjoyed our experience. I am not sure there was much the staff could have done to improve things, but the hotel is overall noisy. The air conditioning unit was very loud. There must be a police and/or fire station nearby, we heard sirens all night long. Also, the walls are super thin, because we could hear the ice machine and other room doors closing all night as well. The icing on the cake was a couple screaming at each other in the hall. There was a wedding there I believe so that might be why things were extremely active. It was unfortunate that we didn't get much sleep, it would have otherwise likely been a pleasant experience since the staff is very nice and we liked our room otherwise.
Comment from Hotel Management
Aug 18, 2017 by General Manager, Hotel Management
Thank you for your candid evaluation. It’s nice to know you were overall satisfied with our hotel, but we apologize for not providing you with a relaxing and peaceful stay. We are always looking for ways we can improve, and we will take your feedback into account. We regret the inconvenience caused and hope to have the opportunity to make a much better impression on a future visit. Sincerely, Brian Brooks, General Manager
5 out of 5
by Brittany

Posted Jun 18, 2017 on Hotels
Comment from Hotel Management
Jun 20, 2017 by James, Hotel Management
Brittany, thank you for choosing to stay at Holiday Inn Milwaukee Riverfront. We are delighted to know that we exceeded your expectations. It was our pleasure accommodating you, and we look forward to your next visit. Sincerely, Brian Brooks, General Manager
5 out of 5
by Christopher

I'll Be Back

Posted Jun 15, 2017 on Hotels
Came to town for an overnight business trip with a co-worker. The check-in process was very smooth. Alex at the front desk was very friendly and helpful, especially when I had an issue printing my boarding passes on the business center computer. Just about every employee made a point to say hello as we crossed paths around the hotel. Very positive experience, and I will be back next time I am in town.
Comment from Hotel Management
Jun 17, 2017 by James, Hotel Management
Christopher, thanks for your wonderful review and for taking the time to compliment our team. We are delighted to know you received outstanding service from everyone, but Alex far exceeded your expectations and took great care of you. Thank you for choosing Holiday Inn Milwaukee Riverfront for this visit, and we look forward to welcoming you and your co-worker back soon. Sincerely, Brian Brooks, General Manager
5 out of 5
by Austin

Posted Jun 11, 2017 on Hotels
Comment from Hotel Management
Jun 14, 2017 by James, Hotel Management
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Holiday Inn Milwaukee Riverfront. Sincerely, Brian Brooks, General Manager
4 out of 5
by Elizabeth

Posted Jun 9, 2017 on Hotels
Comment from Hotel Management
Jun 10, 2017 by James, Hotel Management
Thanks for rating your stay at Holiday Inn Milwaukee Riverfront. We are happy you had a pleasant experience with us. We appreciate your business and look forward to seeing you again. Sincerely, Brian Brooks, General Manager
4 out of 5
by Taylor

Posted Jun 5, 2017 on Hotels
It was a nice stay. Very clean and quiet environment
Comment from Hotel Management
Jun 7, 2017 by James, Hotel Management
Taylor, on behalf of our entire team at Holiday Inn Milwaukee Riverfront, thanks for the nice review! We are happy you had a great stay with us. We appreciate your business and hope you will be back to see us on your next trip to Milwaukee. Sincerely, Brian Brooks, General Manager