Ratings based on 488 Verified Reviews

4.1 out of 5
87% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by Robbin

Posted Apr 18, 2017 on Hotels
Comment from Hotel Management
May 23, 2017
Thank you for taking time to review our hotel. I am happy you enjoyed your stay and we can't wait to see you again very soon.
2 out of 5
by Usman

Worst housekeeping!

Posted Apr 16, 2017 on Hotels
I've been staying at this property multiple times for the past few years because of its location and good room layout. Finally, I've given up on their housekeeping service quality. It has got to be among the worst I've experienced. Rooms dont get serviced even if you place a DND sign for an hour in the morning; sheets dont get replaced even if you leave the replacement card on top of the bed. They always ask guests to leave the rooms during service. Not sure if it is due to safety or to avoid being seen how poorly they conduct their job inside. A good hotel, shame I have to take my business elsewhere next time.
Comment from Hotel Management
Apr 23, 2017 by Robert, Hotel Management
Thank you for taking the time to provide feedback on your recent stay. Please know that your feedback is extremely important for us to continue to improve our service. We strive to offer a smooth and comfortable stay for our guests and it seems we fell short during your stay. Please accept our sincere apology. We encourage you to please reach out to the hotel's management team in regards to your stay. Respectfully, LQ Customer Care
5 out of 5
by Candice

Great location. Wonderful staff

Posted Apr 15, 2017 on Hotels
Used for a girls getaway so the suite we had included a separate area with two beds, living room with sofa sleeper, microwave and refrigerator. Large convenient bathroom.
Comment from Hotel Management
May 16, 2017
Thank you for taking the time to write a review. I am happy to hear you enjoyed your stay with us. We look forward to seeing you again soon.
5 out of 5
by Tambra

I was surprised at the comfort and luxury

Posted Apr 11, 2017 on Hotels
My daughters and I enjoyed ourselves immensely. We were in town for a funeral and our relatives live in Glendale on Alberta Lane, so the proximity was great!
Comment from Hotel Management
May 23, 2017
Thank you for taking the time to tell us about your stay. I am happy you enjoyed yourself and look forward to seeing you again soon. Nathan G
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a nice area.15minutes from miller

Posted Apr 10, 2017
Stayed for cub,brewer game.shuttle does not go to miller park.nice rooms and area.
Comment from Hotel Management
May 23, 2017 by Nathan G, Hotel Management
Thank you for your feedback. It is nice to hear that you enjoyed your stay with us. I hope the next time you are in town to catch the game you come to see us again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 4, 2017
The hotel was nice. The room was clean. The only issue I had was the smell. The room smelled like baby vomit through the entire room.
Comment from Hotel Management
May 23, 2017 by Nathan G, Hotel Management
Thanks for the review. I am sorry that you didn't have a perfect stay with us. I have forwarded your feedback to my executive housekeeper so this can be corrected. Next time you are in town give us another try so we can show you how hard we are working to make improvements.
1 out of 5
by Ambria

Irritating

Posted Apr 3, 2017 on Hotels
Never got my room
Comment from Hotel Management
Apr 14, 2017
I am sorry to hear you never got your room. If there is anything I can do to assist you now or in the future do not hesitate to contact me directly. Nathan G. Assistant General Manager
5 out of 5
by A verified traveler

Birthday Celebration 2017

Posted Mar 31, 2017 on Hotels
Came in for a few few days to celebrate two special birthdays. LaQuinta's location is perfect-close to almost anything since it's so close to several freeways/highways. LaQuinta's proximity is perfect for fast food, restaurants and shopping.I really enjoyed my stay.
Comment from Hotel Management
May 23, 2017
Thank you for taking the time to review our hotel. I am glad you enjoyed yourself and took full advantage of all our hotel and city has to offer. We can't wait for you to come back and stay with us. Nathan G
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stY

Posted Mar 30, 2017
Everyone was friendly, accomidations were clean.....breakfast was lacking a bit, but no complaints....
Comment from Hotel Management
May 23, 2017 by Nathan G, Hotel Management
Thanks for the review. I am glad you enjoyed yourself while staying at our hotel. I will share your experience with my team so we can continue to offer exceptional service. Come back and see us again soon.
4 out of 5
by MICHELE

Lovely, with room for improvement

Posted Mar 27, 2017 on Hotels
Hotel is lovely. I didn't know it was an all-suite hotel, so the room was an exceptional value. Separate bedroom & living area temperature controls. Room was HUGE. The staff were very friendly. Only problems we had were (1) neither of the room telephones worked, which was an issue when there was a lot of noise on our floor and we couldn't call the front desk; and (2) various places behind lamps, the bed headboards, and picture frames, were quite dusty. The biggest improvement I'd suggest would be to step things up for the breakfast. In such a great setting, it would really help to have hot foods (eggs, etc) instead of just the usual "continental breakfast plus." That said, it was easy to negotiate the breakfast area due to it being so spacious, and again, the breakfast room staff were very friendly. I would stay again.
Comment from Hotel Management
May 23, 2017
I appreciate you taking the time to review our hotel. I am sorry that your experience was anything but perfect. I have forwarded your comments to my housekeeping department so this can be addressed immediately. I am sorry about the phone issue and noise. We dropped the ball. I hope you give us another opportunity to show how hard we are working to make improvements. Nathan G