Ratings based on 1,873 Verified Reviews

3.9 out of 5
81% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, Ohio

Ocen view

Posted Oct 2, 2017
Pros: Proximity to the beach and pools.
Cons: People should be able to use carts to move luggage at check-in and check-out without using a valet.
Location: Alot of restaurants, golfing and shopping nearby. Myrtle Beach is also nearby
Enjoyed waking up everyday and looking at the sunrise and listening to the waves. Alot of pools to use although was wondering why so many kids were there this time of the year. Friendly staff at the bar. The room was comfortable and the cleaning staff did a great job. Was looking for someone to discuss golf reservations with when checking in but ended up talking to a time share person (not what I wanted) that the person at the front desk referred to as concierge.
Comment from Hotel Management
Oct 2, 2017 by Anna Bowers, Hotel Management
Thank you for taking the time to let us know about your stay. We are happy to hear that you enjoyed your stay and found your room clean and comfortable and our staff friendly. We're sorry that our policy about luggage cart usage proved to be inconvenient and you were unable to speak with someone about golf.
3 out of 5
by A verified traveler from Vero Beach,Florida

Not as good as I thought it would be!

Posted Oct 1, 2017
Pros: Hotel was convenient to everything very centrally located.
Cons: Attitudes of some employees would be a good start!
Location: Plenty of excellent restaurants. Close to many attractions like Barefoot Landing, Alabama Theatre, and a few minute drive to Broadway at The Beach.
Locked out of our room 5 times. Some desk staff ok but most had an attitude and seemed totally unconcerned with our problems. They kept telling us it was our fault we were getting locked out because we were keeping the keys near our phone or near other credit cards. We were not however if the keys are that sensitive they shoul put them on a lanyard so you can wear it aroun your neck. The maid was having the same problem the lock needed a battery. 2 days later we stood outside the room 20 minutes because a worker deadlocked the door and they had to find a key. No apology very unconcerned. We went out one day when we came back to get ready for dinner there was no hot water because the county was working on the street. Taking a cold shower listening to my wife yelling was no fun.
Comment from Hotel Management
Oct 3, 2017 by Anna Bowers, Hotel Management
Thank you for your recent stay and for taking the time to provide us with this feedback. We are very sorry to hear that you encountered problems with your key and our staff members were not as helpful as they should have been. Your feedback has been shared with our team and we will work on fixing these issues. Again, we apologize.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 30, 2017
It was everything I was looking for very convenient and comfortable with a wonderful view of the beach
Comment from Hotel Management
Oct 2, 2017 by Anna Bowers, Hotel Management
Thank you for letting us know that you enjoyed our convenient location and wonderful views of the beach. We appreciate your feedback.
4 out of 5
by Anh Thu

Posted Sep 19, 2017 on Hotels
Comment from Hotel Management
Sep 20, 2017 by Anna Bowers, Hotel Management
Thank you for providing us with a four star review. We are happy you enjoyed your stay with us.
4 out of 5
by A verified traveler

Ok stay

Posted Sep 18, 2017 on Hotels
No hot water the entire stay.
Comment from Hotel Management
Sep 20, 2017 by Anna Bowers, Hotel Management
We're terribly sorry to hear that there was no hot water during your stay. There has been ongoing construction that has caused periodic shut down of the water mains. Again, we apologize.
4 out of 5
by michael d

Posted Sep 18, 2017 on Hotels
Building is is in decent shape. It seems the more times we come here you can tell the building is getting older. Lots of water stains on ceilings throughout that just go ignored. No consistency in the furniture. Some units we've stayed in have amazing beds, couches and chairs then there's others like the one we stayed in last that the beds were like laying on plywood and the couches and chairs were so worn out you get sucked into the frame. All in all it's a decent place to stay but nothing like it was just a couple short years ago.
Comment from Hotel Management
Sep 20, 2017 by Anna Bowers, Hotel Management
Thank you for your recent stay at Bay Watch Resort. We're sorry to hear that you were disappointed in the overall appearance of our resort as well as the condition of the furnishings in your room. We have shared this feedback with our team and will work to correct these issues. Again, we apologize.
4 out of 5
by jayson

Weekend Beach Trip

Posted Sep 18, 2017 on Hotels
We stayed the weekend before Irma, so we were very tentative but the hotel was running as usual and was very accommodating.
Comment from Hotel Management
Sep 21, 2017
Thank you for leaving a review. We are so glad you had a nice staywith us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing experience

Posted Sep 18, 2017
Staff was extremely accommodating, friendly and helpful. Outdoor pools were nice, bar was cheap, and restaurants had decent food. Overall amazing experience celebrating my sisters bachelorette party! Would highly recommend!
Comment from Hotel Management
Sep 19, 2017 by Anna Bowers, Hotel Management
Thank you for taking the time to let us know about your recent stay with us. We are happy you chose to spend your sister's bachelorette party with us and appreciate the fact that you will recommend us to others.
3 out of 5
by jonathan

Would be a great Fixer Upper

Posted Sep 14, 2017 on Hotels
The rooms are dated: light fixtures are tarnishing, beds are lumpy and can feel springs, bathroom was nice, exterior halls and elevators need to be updated and painted. The front desk ladies were amazing, servers and most of the bartenders were great. Pools were freezing should have had the heaters on.
Comment from Hotel Management
Sep 17, 2017 by Anna Bowers, Hotel Management
Thank you for taking the time to let us know about your stay. I'm sorry to hear that your bed was uncomfortable and our hallways and elevators needed attention. It's nice to hear that our staff members did a great job. Again, I thank you for your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 12, 2017
This was our third time staying at this property, and it was great like always. The kids love the pools and spas. We love the oceanfront balcony and private beach access. The staff is friendly and helpful.
Comment from Hotel Management
Sep 12, 2017 by Anna Bowers, Hotel Management
Thank you for being a loyal guest of Bay Watch Resort. We are thrilled to hear that you enjoy your stays with us and find our staff members friendly and helpful. We look forward to having you back soon.