Ratings based on 272 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from cowpens SC

Good stay love place staff and guest

Posted Jan 15, 2018
Good. Was birthday weekend had everything we needed to enjoy our stay also staff called once in room to check on us
Comment from Hotel Management
Jan 19, 2018 by Anna Bowers, Hotel Management
Happy belated birthday! We are glad you chose to spend this special occasion with us and are happy you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from virgin islands

Posted Jan 12, 2018
Excellent staff and service! Close to everything, clean and cozy, peaceful and quiet , Very accommodating!
Comment from Hotel Management
Jan 19, 2018 by Anna Bowers, Hotel Management
Thank you for this glowing review. We are thrilled to hear that you received excellent service and enjoyed our convenient location.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florence,SC

Awesome place to stay

Posted Jan 2, 2018
The staff was very friendly & informative, the room was excellent and very clean. Parking was so nice not having to park so far away and walk. I will be a returning guest. I was totally satisfied with every detail of the experience a lot more places should try to be this nice. I really enjoyed my stay !!!
Comment from Hotel Management
Jan 2, 2018 by Anna Bowers, Hotel Management
Thank you for taking the time to let us know you enjoyed your stay. We are happy our team members were friendly and information and your room was clean. We look forward to having you back for a future stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from TN

Posted Dec 13, 2017
It was really nice and clean. I would stay again. Plus I would recommend the resort to anyone.
Comment from Hotel Management
Jan 2, 2018 by Anna Bowers, Hotel Management
Thank you for taking the time to let us know you enjoyed your stay. We are happy you had a nice time and will be recommending us to others.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel on the waterway.

Posted Oct 30, 2017
Pros: Spacious rooms
Location: Seafood places, breakfast places, Alabama Theatre 15 minutes away.
Was there for 2 nights and will go back sometime in the near future.
Comment from Hotel Management
Nov 2, 2017 by Anna Bowers, Hotel Management
Thank you for taking the time to let us know that you enjoyed your stay and found your room spacious and our location convenient to local attractions and restaurants. We look forward to seeing you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Nice Hotel

Posted Oct 13, 2017
Pros: Friendly staff, clean and comfortable rooms.
Location: Lots of restaurants and shopping close by. Beach only a short drive away.
Staff was very friendly and extremely helpful. Restaurant on site and stores close by. The marina view was a big plus.
Comment from Hotel Management
Oct 16, 2017 by Anna Bowers, Hotel Management
Thank you for letting us know you enjoyed your stay, our friendly staff, and the clean, comfortable rooms. We are so happy to hear that you had a nice stay with us.
3 out of 5
by Lance

Upset

Posted Oct 9, 2017 on Hotels
This is the hotel we needed to and wanted to stay in, but you all over booked the rooms and sent us to a new hotel! Therefore we had to drive 25 mins and it was not in the area we needed to be in! We needed to be at an appt at 7:15am and didn't want a long drive! But bc we were sent to another hotel we had to leave even earlier It was very frustrating And the hotel gave us no options!
Comment from Hotel Management
Oct 23, 2017 by Anna Bowers, Hotel Management
I'm terribly sorry to hear that we were overbooked and you had to stay at another one of our properties. We apologize for the inconvenience.
3 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

hallway has fowl odor

Posted Sep 14, 2017
Pros: location
Cons: cleanliness
Location: good location
Will recommend to friends but price needs to come down and cleanliness needs to improve.
Comment from Hotel Management
Sep 20, 2017 by Anna Bowers, Hotel Management
Thank you for letting us know about your stay. We're terribly sorry to hear that there was a foul odor in the hallway and we need to work on improving our cleanliness. This feedback will be shared with our team so we can improve in this area. Again, we apologize.
5 out of 5
by Mark

Labor Day Getaway

Posted Sep 5, 2017 on Hotels
Simply the best! The staff was amazing and friendly! The staff is always cleaning something lol. They believe in keeping that place clean and tidy. The staff was the best I've ever seen. The lady at the front desk named Dana was more than helpful. I'll definitely return to Harbourgate.
Comment from Hotel Management
Sep 11, 2017 by Anna Bowers, Hotel Management
Thanks so much for taking the time to provide us with this fantastic feedback about your recent stay. I'm so happy you enjoyed our resort and our fantastic housekeeping and front desk staff members. We look forward to having you back soon!
5 out of 5
by Frona

Posted Sep 5, 2017 on Hotels
We have stayed here before, as it is in close proximity to the casino boat in Little River. Very clean and well kept. Would stay here again.
Comment from Hotel Management
Sep 11, 2017 by Anna Bowers, Hotel Management
Thanks so much for taking the time to provide us with this fantastic feedback about your recent stay. I'm so happy you enjoyed our resort and our convenient location. We look forward to having you back soon!