Ratings based on 265 Verified Reviews

4.2 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel on the waterway.

Posted Oct 30, 2017
Pros: Spacious rooms
Location: Seafood places, breakfast places, Alabama Theatre 15 minutes away.
Was there for 2 nights and will go back sometime in the near future.
Comment from Hotel Management
Nov 2, 2017 by Anna Bowers, Hotel Management
Thank you for taking the time to let us know that you enjoyed your stay and found your room spacious and our location convenient to local attractions and restaurants. We look forward to seeing you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Nice Hotel

Posted Oct 13, 2017
Pros: Friendly staff, clean and comfortable rooms.
Location: Lots of restaurants and shopping close by. Beach only a short drive away.
Staff was very friendly and extremely helpful. Restaurant on site and stores close by. The marina view was a big plus.
Comment from Hotel Management
Oct 16, 2017 by Anna Bowers, Hotel Management
Thank you for letting us know you enjoyed your stay, our friendly staff, and the clean, comfortable rooms. We are so happy to hear that you had a nice stay with us.
3 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

hallway has fowl odor

Posted Sep 14, 2017
Pros: location
Cons: cleanliness
Location: good location
Will recommend to friends but price needs to come down and cleanliness needs to improve.
Comment from Hotel Management
Sep 20, 2017 by Anna Bowers, Hotel Management
Thank you for letting us know about your stay. We're terribly sorry to hear that there was a foul odor in the hallway and we need to work on improving our cleanliness. This feedback will be shared with our team so we can improve in this area. Again, we apologize.
2 out of 5
by A verified traveler

Posted Aug 23, 2017
It's next to a highway, dated, and expensive. I would stay at a Hampton Inn. The staff were nice, although I think I was lied to on the phone.
Comment from Hotel Management
Sep 11, 2017 by Anna Bowers, Hotel Management
I'm sorry to read that you were disappointed in your recent stay with us. I am sorry that you believe our staff members mislead you on the phone. We pride ourselves in our honesty. Again, I apologize.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel near every thing

Posted Aug 17, 2017
We had a short but great time. We were near every thing. We had a wonderful time.
Comment from Hotel Management
Sep 11, 2017 by Anna Bowers, Hotel Management
Thanks so much for taking the time to provide us with this fantastic feedback about your recent stay. I'm so happy you enjoyed our resort and had a "wonderful time". We look forward to having you back soon!
5 out of 5
by Georgette

Great vacation

Posted Aug 9, 2017 on Hotels
This is a great resort!!! We definitely be returning......
Comment from Hotel Management
Sep 11, 2017 by Anna Bowers, Hotel Management
Thanks so much for taking the time to provide us with this fantastic feedback about your recent stay. I'm so happy you enjoyed our resort. We look forward to having you back soon!
2 out of 5
by A verified traveler

Posted Aug 8, 2017 on Hotels
room did not look anything like picture. very over priced
Comment from Hotel Management
Sep 11, 2017 by Anna Bowers, Hotel Management
Thank you for choosing to stay with us. I'm terribly sorry to read that you were disappointed and will let our onsite management team know that you were not satisfied. Again, I apologize.
3 out of 5
by Gary

OK

Posted Jul 26, 2017 on Hotels
#205 is badly in need of updating. The sofa sleeper is probably 15 years old and would never be comfortable first for sleeping when it's uncomfortable to even sit on. In addition, we came in late one night and our key wouldn't open the lobby door & it took 20 minutes to round up the security guard to let us in. He then left "on his rounds" and we went through the same thing trying to get into our room. Very poor service.
Comment from Hotel Management
Sep 11, 2017 by Anna Bowers, Hotel Management
I'm terribly sorry to hear that you were disappointed in the furnishings in your room. This feedback is very valuable to us and I will forward this information on to our management team so we can make the needed improvements. Again, I apologize.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice quiet hotel. Most of the staff was nuce

Posted Jul 7, 2017
Very nice hotel only had one bad experience with a staff member
5 out of 5
by Jen

This traveler left a rating score only Posted Jun 27, 2017 on Hotels