Ratings based on 141 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from New York

Right on a quiet part of the beach

Posted Jun 28, 2017
Overall a quiet week away. Somewhat frightening experience when we had to evacuate due to a possible fire scare and the fire alarm wasn't sounded in our room. We called to the desk where we were told to "clear out the room". There didn't seem to be a clear plan in place. The all clear was given by the fire department as well as an announcement we could hear clearly in our room. On the last day a rowdy group checked in next door to us which did damper an otherwise quiet and comfortable stay. Our room was clean and comfortable and the staff friendly and attentive. The pool area could use some maintainence and a fresh coat of paint. The location was right on the beach and our family really enjoyed spending time there. I may think twice about returning only due to the people that checked in next door to us and the slow response by the front desk to get it under control.
Comment from Hotel Management
Jul 3, 2017 by Quality Control, Hotel Management
We do apologize for any inconvenience ypu may have experienced. Our alarm is set to alarm the area that is immediately threatened first and moves, in sections, away warning guests. It is set up this way to prevent everyone overwhelming the stairways and hallways at once and has proven to be safer for our guests. The issue was found and addressed rather quickly in this instance so the alrams were turned off before making it though the entire building. We will definitely share your comments with our staff so that they are all aware of our process and how to address our guests questions and concerns. We have also had our team address the issues down around the pool area as this is not the experience we want our guests to have. Thank you for taking the time to provide us with your feedback and we hope that you will give us another chance.
5 out of 5
by A verified traveler

Very happy customers

Posted Apr 27, 2017 on Hotels
It was amazing. Everyone was very friendly. Would definitely recommend it to everyone. Ocean view room was the best. Room was very clean and house keeping did an amazing job everyday. Having a whole kitchen set up as well as a washer and dryer made it very convenient and made it feel like you were right at home.
Comment from Hotel Management
May 1, 2017
Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay and can't wait to see you back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2017
i really enjoy myself the room was clean and the staff was excellent will be back soon
Comment from Hotel Management
Apr 13, 2017 by Quality Control, Hotel Management
We are thrilled to hear you enjoyed your experience with the Seaside Resort. Thank you for taking the time to provide us with your feedback. We can't wait to see you back again soon!
3 out of 5
by A verified traveler

Not happy

Posted Apr 11, 2017
No breakfast was included and we had mold in our room
Comment from Hotel Management
Apr 15, 2017 by Quality Control, Hotel Management
Thank you for taking the time to provide us with your feedback. All of our rates throught Expedia include continental breakfast for all guests included in the reservation at the time of booking. we apologize if you were misinformed. We will definitely address this with our staff to ensure that the correct information is being given. We would likt to look into your mention of mold in the unit and would appreciate more information so that we may take corrective action. Again thank you for your feedback, your comments are greatly appreciated.
4 out of 5
by jean-michel

Posted Apr 7, 2017 on Hotels
Comment from Hotel Management
Apr 26, 2017
Thank you so much for your kind review. We hope we will see you back soon.
5 out of 5
by Martha F.

Posted Mar 7, 2017 on Hotels
It was very hard to get to due to all the construction of piping throughout the whole area of Ocean Blvd. from the map it was closest to 25 th st, but we went down multiple streets near the hotel on the map, both directions from 31st to 21 st. and there were only access to the hotel at the end of that street and no way to go down a block so we did a LOT of backtracking going down multiple streets trying to find one without a dead end. Finally 21st street allowed us to get over to OUR hotel .
Comment from Hotel Management
Mar 9, 2017 by General Manager, Hotel Management
While we are thrilled to hear you enjoyed your stay with us we are very sorry to hear about the inconvenience caused by the contstruction going on on Ocean Boulevard. We hope the city will have this completed soon. Again, thank you for your feedback and we are thankful you did not allow this to put a damper on your vacation.
4 out of 5
by A verified traveler

Posted Oct 31, 2016 on Hotels
I really enjoyed the Seaside Resort and I will stay there again
Comment from Hotel Management
Nov 21, 2016 by General Manager, Hotel Management
Thank you so much for your kind words. We can't wait to see you back with us.
5 out of 5
by A verified traveler

Nice resort

Posted Oct 25, 2016 on Hotels
We arrived early and were able to get to our room early. Which was great because we have a six month old. We enjoyed the nice views from the room and the big balcony. We also enjoyed a movie with free dvd rental but we didn't realize that we couldn't rent another one because they close the office at night. The beds were comfortable. The jetted tub was relaxing. We didn't use the refrigerator stove or microwave but they would have came in handy if we stayed longer. The pool was nice but the hot tub was out of order. This resort is away from all the rides and boardwalk area and it's very peaceful. We enjoyed our stay and would stay again.
Comment from Hotel Management
Nov 21, 2016 by General Manager, Hotel Management
Thank you so much for taking the time to give us a review and I am glad to hear that we were able to accommodate your needs. We hope to see you back soon.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 2, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel great view of the ocean

Posted Sep 4, 2016
Great hotel except for the beds. They could be replaced. Otherwise great time.