Ratings based on 765 Verified Reviews

4.0 out of 5
80% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Lake Oswego, Oregon

Posted Jul 16, 2017
Fabulous room with ocean view, comfortable. Staff very helpful. Restaurant facilities needed or continental breakfast facility.
Comment from Hotel Management
Jul 18, 2017 by General Manager , Hotel Management
Thank you very much!
4 out of 5
Recommended
for Everyone
by A verified traveler from C

Holiday Stay

Posted Jul 12, 2017
Rate was increased greatly due to Holiday. Hotel staff was pleasant & efficient. Rooms were fine.
Comment from Hotel Management
Jul 14, 2017 by General Manager, Hotel Management
Thank you for your review. We will take this in consideration for future pricing.
5 out of 5
Recommended
for Everyone
by A verified traveler from washington state

Posted Jun 30, 2017
I got a room facing the railroad and parking lot. Never my experience when I book with bestwestern . Been yiur orices much higher.
Comment from Hotel Management
Jul 3, 2017 by General Manager , Hotel Management
The railroad only has the trolley in it. No trains. Thank you for staying with us!
2 out of 5
by A verified traveler

Great location.

Posted Jun 28, 2017
Pros: Pool and location for our participation in a wedding.
Cons: HOUSEKEEPING!!!
Location: Trolley, museums, Bowpicker Fish and Chips, a lot of brewerys and places to eat.
Our room was dirty. We had to ask for towels. Almost ran out of toilet paper. There was food crunched between sofa cushions. Beds weren't made every day. I think that is standard practice?
Comment from Hotel Management
Jul 3, 2017 by General Manager , Hotel Management
I want to apologize for the housekeeping issues. I will make sure to use your review as a training tool.
5 out of 5
Recommended
for Everyone
by A verified traveler

anniversary

Posted May 22, 2017
Pros: everything - dog friendly
Location: lots to do
Great staff - pet friendly - next door to Safeway - overlooking the water - walking distance to main part of town - trolly right behind the hotel and you can get anywhere
Comment from Hotel Management
May 23, 2017 by General Manager, Hotel Management
Thank you for staying with us for your anniversary!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2017
Nice, clean, comfortable beds and bedding, convenient seating area, tasty breakfast and just pleasant place to stay.
Comment from Hotel Management
May 23, 2017 by General Manager, Hotel Management
Thank you for staying with us!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted May 8, 2017
Very comfortable and good size suite. Several Sea lions were loud enough to keep my husband awake but the 2nd night we turned on the fan for some white noise and he didn't even hear them! I would stay there again. Great price, too.
Comment from Hotel Management
May 23, 2017 by General Manager, Hotel Management
Glad to hear your stay was enjoyable.
3 out of 5
by A verified traveler from J

No breakfast as they promised

Posted May 4, 2017
Went down for continental breakfast(06:00am until 10:00am provided) at 08:08am- no eggs, no sausage- started out with coffee and yogurt. Waited 15 minutes yet no attendant thus went to the lobby(check in desk) informed them there was not much left for self serving-. One lady with a very long blonde hair stopped talking to other lady and came back and started cleaning that self serving breakfast area- sausage came out 08:35am and I waited for egg until 08:45am and no eggs. I was about to leave and a bunch other people came down inquire about the egg and there they come at 08:50am. Paid almost $130 for one night- it's not too much to ask for you to thaw out some eggs and sausages. Please fix your restroom door- it does not stay open(you left trash can there intentionally to let the door stay open, but it is not sanitary if someone is start using tha trash can & had to it for the same reason)
Comment from Hotel Management
May 23, 2017 by General Manager, Hotel Management
Please allow me to apologize for the breakfast not being adequately stocked by the staff member. I will make sure to review all duties with the staff to correct the issue immediately.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location on the Riverwalk.

Posted May 1, 2017
Pros: Location, price and convenience were top.
Cons: Beds maybe a little softer.
Location: Restaurants, riverwalk, museum, Astoria column, shuttle to the festival, next to grocery store.
Stayed for the wine festival. Staff was very friendly and helpful. Great place to stay.
Comment from Hotel Management
May 23, 2017 by General Manager, Hotel Management
I hope you enjoyed the Crab & Wine fest. Its great to hear you enjoyed your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Sea lions

Posted Apr 26, 2017
There is a colony of sea lions that live behind the hotel. I think the hotel is well-built, because you can't hear them barking through the night.
Comment from Hotel Management
May 1, 2017 by General Manager, Hotel Management
Thank you so much! We love the sea lions on the dock.