When we arrived in our room we found old food in the refrigerator. The following morning I went down to the desk for extra towels (only given two large for a room of 4 people). They had one at the desk, no others arrived in the hour that followed. We didn't call the desk again....
Comment from Hotel Management
Jan 15, 2017 by Shilo Inns, Hotel Management
Dear Verified traveler, We are very sorry to hear that your request weren’t followed through on. We do hope you spoke with someone about the food found in the fridge. We appreciate all feedback from our guests, so we can take action and resolve any issues or concerns that arise during your stay. We hope you do come back and stay with us again. V. Perry - GM