Ratings based on 728 Verified Reviews

4.0 out of 5
82% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Old Hilton disappoints

Posted Aug 29, 2017
Pros: the people, burger bar, and location. I never went to the pool, so I can't comment on that.
Cons: Almost everything. Maybe they should temporarily close and do a faster remodel.
Location: We were in North Orlando to visit friends and family, not the attractions. However it wasn't too far away from the attractions if that is desired.
Granted, this Hilton is undergoing renovations, which is horribly needed. We were moved twice. First room was a handicap accessible room, which meant no countertops in the bathroom. We knew immediately that wouldn't work so we asked for another room. While waiting to move, we noticed the age and dilapidated condition of the room, primarily the door and the huge gap at the bottom. The next room was better, by just a little, but unfortunately, it was directly under the construction for the renovation areas, and the sound of construction eliminated the ability to sleep past 7 a.m. We moved to yet another room with 2 double beds instead of a king, and we were a little more sheltered from the noise. But this room was a little worse than the second and in severe need of a refresh. Cleanliness was what I consider borderline. You were almost afraid to walk around barefoot, meaning we put our shoes and socks on pretty quickly after a shower. And the grout in the bathroom had quite a few areas that were dirty, had rust stains (I hope they were rust stains), and there were spider mites having a field day in the trash can. One evening we returned to the hotel and found that there was a political event, and no parking for the hotel guests unless you used the valet service. They definitely didn't consider their guests with that decision. On a positive note, the staff was pleasant, especially the maids and housemen, and the burger bar and coffee shop was good and very affordable.
3 out of 5
Recommended
for Everyone
by A verified traveler from ft lauderdale

ok

Posted Aug 24, 2017
Hotel has renovations going on that was not informed of. Also during my stay Marco Rubio help a GOP event which also was not informed about. So between the renovations and the GOP event Tuesday 8/22/2017 I could not even leave the hotel in fear that when I returned I wouldn't have a parking space. I really didn't see any renovations happening but they have storage containers and trailers everywhere throughout parking lot. Taking up a lot of space.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice but a little dated

Posted Jul 16, 2017
Good hotel but the rooms are getting a little dated. Could use some newer furniture.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jul 9, 2017
Hotel was very nice Highly recommend Close to all things I needed and what I came for
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Facilities and Amenities.

Posted Jul 8, 2017
The staff were all great. Specific shoutouts to Fabian who ran the Starbucks on site. Super nice guy and always made great conversation. Also Demi who hosted the Executive Lounge on the evening. She was attentive and worked her butt off to ensure all the guests around her got acknowledged. The Hilton shuttle was very convenient to get to local stops such as the Altamonte mall. The selection of food was great at breakfast and the pool was perfectly fine for a business hotel. Good hotel and I'll be booking again for a trip this November!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 4, 2017
I would stay at this hotel again! Everyone was very nice and hospitable. Everywhere we went was only 30 minutes away and this location was great!
5 out of 5
by A verified traveler

June in Orlando

Posted Jun 22, 2017 on Hotels
The Hilton is always a good buy. Not only is the cost of the hotel reasonable but the service is impeccable and it is located in the middle of a variety of activities. Terrific.
5 out of 5
by Kendall

Great place

Posted Jun 20, 2017 on Hotels
Had a great stay! Comfortable beds, friendly staff.. especially at the restaurant inside hotel.
3 out of 5
by Joanne

Posted Jun 17, 2017 on Hotels
It's a Hilton. It is older, and This hotel definitely needs a redo. I stayed at a Hampton inn the next night up the street and it was so much nicer/ cleaner.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 13, 2017 on Hotels