Ratings based on 1,151 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from FL

Great hotel

Posted Oct 23, 2017
Pros: cleanliness
Location: Plenty of restaurants close by.
Super clean and great location! Staff was very friendly and helpful.
1 out of 5
by A verified traveler from San Francisco

3rd stay but won't be returning

Posted Oct 21, 2017
Disappointing!! Requested room preferences not given even though made 4 months in advance. Toilet seat broken entire stay. On last day only 1 face towel for 2 people. Charged for movie that was never watched and manager was sarcastic, rude and argumentive. This was our 3rd stay in the past year and a half. We will not be returning.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Business Trip

Posted Oct 20, 2017
The Hyatt Place is a reliable and comfortable choice for business trips. Late check in was great given flight delays. Staff were friendly and helpful. Complimentary breakfast was a plus. Just wish the fresh fruit wasn't canned. I could do without the syrup. Otherwise, it was a good stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 11, 2017
It was s good experience , would recommend to friends and family
5 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Oct 7, 2017
Great location. Nice area. Quiet but convenient. Loved the size of the room and cleanliness overall. The only thing missing was a nice bar onsite.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful room. Very comfortable.

Posted Oct 4, 2017
Very relaxing.very quiet.home away from home! Would come back many times. Staff is very friendly and helpful and explained every detail.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, Fl

Nice Stay

Posted Oct 3, 2017
Great rooms, they are so spacious with the couch area. You don't feel squeezed into a normal hotel sized room. Supper friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, WA

Very professional staff

Posted Sep 29, 2017
Pros: See above
Cons: A complimentary glass of wine during the stay would bring even greater loyalty.
Loved the room, the breakfast and professional staff. Had one issue with the room that they handled immediately and gave me a complimentary glass of wOne that was most appreciated. Would not stay anywhere else!
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland OR

Awesome staff!

Posted Sep 15, 2017
We had to leave Miami Beach during Hurricane Irma and found this place.The staff was wonderful and did everything to make everyone feel less stressed. It was pretty chaotic with the phones ringing and people trying to get a room when 3rd party sites were saying had rooms when they didn't the whole staff was calm and checked in on everyone..by the end of day everyone has rooms. They even set up lounge chairs and had the tvs on just in case people didn't get a room. Thank you very much to all the staff for making everyone feel welcomed!
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, Georgia

Beautiful hotel

Posted Sep 14, 2017
Loved staying here! Staff was great! Especially Mrs. Annette. And room was nice and comfy!