Ratings based on 1,661 Verified Reviews

4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from florida

needs tlc

Posted Aug 21, 2017
Pros: The hotel is very grand, the employess are extremely cordial and professional.
Cons: beds, air condition, updating.
Location: enough restaurants and business to keep you busy.
our air condition was broken and room had a particular odor. We informed the front staff and they arranged different acomodations immediately. The hotel needs a little TLC. There were no towels available for about an hour after the pool had opened. We had to ask several times .The beds are terribly old and uncomfortable. One of our beds box spring was broken, we did not complain because that would have meant to move rooms again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Bathroom for handicap.

Posted Aug 21, 2017
Our room had a bathroom for handicap people which was fine but the entire bathroom flooded when you tops a shower. We had to use our towels to put down on the floor when we got out of the shower. :-( Room 270
1 out of 5
by A verified traveler

Posted Aug 21, 2017
Dangerous tub. Dirty and torn coverlet. Squeaky, wor- out bed. Do not stay here.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very happy and comfortable.

Posted Aug 18, 2017
Very safe for business travel and attentive staff with excellent security.
5 out of 5
by Lisa

This traveler left a rating score only Posted Jul 21, 2017 on Hotels
5 out of 5
by Jane

Nice, Clean, quiet. Nice breakfast.

Posted Jul 19, 2017 on Hotels
Stayed here several times and this hotel is a consistently pleasant experience.
5 out of 5
by Jesus

This traveler left a rating score only Posted Jul 18, 2017 on Hotels
5 out of 5
by Stephen

Great hotel to rest and relax

Posted Jul 12, 2017 on Hotels
Great hotel. Great Staff. Great Room. Great location. I highly recommend this hotel for every reason imaginable. It is a nice quiet interlude to the outside area of Winter Park and Orlando. I send my compliments to all the staff and management on a job well done.
5 out of 5
by Leinani

Comfortable

Posted Jul 6, 2017 on Hotels
It was very comfortable and easy to check in I had a power outrage so being able to have a easy process to get in was great I was able to get to my room and get comfortable faster
4 out of 5
by A verified traveler

No balcony

Posted Jul 4, 2017 on Hotels
Nice stay, the balcony wasn't even big enough to walk on.