2 outdoor pools, pool umbrellas, sun loungers

Reviews of CC Beach Front Papagayo All Inclusive

4 out of 5
CC Beach Front Papagayo All Inclusive
Papagayo Gulf, Panama Beach, Sardinal, Guanacaste

Reviews

9.0

Wonderful

Rating 10 - Excellent. 520 out of 862 reviews" "
Rating 8 - Good. 227 out of 862 reviews" "
Rating 6 - Okay. 74 out of 862 reviews" "
Rating 4 - Poor. 26 out of 862 reviews" "
Rating 2 - Terrible. 15 out of 862 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mahiry Teresa Romero

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. Overall we had a great time. Only suggestions. They need to upgrade few things in the rooms and pool area. Maybe add another indoor restaurant and control the iguanas around the dinning area as they attacked some kids and adults for food.
Stayed 4 nights in Mar 2024

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the time it was peaceful. The beach was just beyond the gate. Staff bring out lounge chairs for you. Kayaking is free. Friendly staff. Clean rooms, clean swimming pools. Great AC in rooms. Food was good. Property needs updating in terms of repaving by the pool.
Stayed 6 nights in Nov 2023

8/10 Good

Mary Ann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Nice people. Close to beach. Facilities could use an update. More diverse food options.
Stayed 7 nights in Mar 2024
Response from CC Beachfront Papagayo on Mar 11, 2024
Thank you, Mary Ann, for your review of CC Beach Front Papagayo All Inclusive Boutique Hotel. We appreciate your feedback on the cleanliness and friendly staff. We will take into account your suggestion to update facilities and offer more diverse food options. We hope to welcome you back in the future.

10/10 Excellent

Ieshea

Traveled with family
Liked: Property conditions & facilities
It was beautiful and relaxing
Stayed 2 nights in Mar 2024
Response from CC Beachfront Papagayo on Mar 8, 2024
Hello leshea thank you for your review, of CC Beach Front Papagayo All Inclusive Boutique Hotel. We are glad to hear that you found your stay beautiful and relaxing. Our goal is to provide a tranquil and enjoyable experience for all our guests. We hope to welcome you back soon!

10/10 Excellent

David Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, not a party hub, very quiet.
Stayed 4 nights in Feb 2024
Response from CC Beachfront Papagayo on Mar 8, 2024
Hi David, thank you for your review, David Lee. It's great to hear that you found the CC Beach Front Papagayo All Inclusive Boutique Hotel to be a wonderful and quiet property. If you prefer a peaceful atmosphere over a party hub, this hotel seems like the perfect choice for you. Whether you want to relax or explore, this boutique hotel provides a serene environment for your stay.

10/10 Excellent

Brenda

Traveled with family
Liked: Amenities
beautiful place, great staff
Stayed 3 nights in Feb 2024
Response from CC Beachfront Papagayo on Feb 28, 2024
Thank you for your review, Brenda. We're glad you enjoyed your stay at CC Beach Front Papagayo All Inclusive Boutique Hotel. We appreciate your kind words about the beautiful place and great staff. If you have any other feedback or need assistance in the future, feel free to let us know. We hope to welcome you back soon!

8/10 Good

Indira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, would stay again
Stayed 4 nights in Dec 2023
Response from CC Beachfront Papagayo on Feb 19, 2024
Thank you for your review, Indira. We are glad to hear you had a good experience at CC Beach Front Papagayo All Inclusive Boutique Hotel and that you would stay again. Please feel free to visit us again in the future.

6/10 Okay

Randi Renee

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. Do not listen to the negative reviews. Book this place, it’s special and you won’t leave disappointed. It’s a beautiful, tranquil resort with plenty of space for everyone, great rooms, a lowkey beach, and the food was great for an all inclusive. Most importantly, the best hotel staff I’ve ever been around. They were the difference makers. I would recommend the CC to anyone I know and we’ll try to make it again someday. Thank you!
Stayed 7 nights in Jan 2024
Response from CC Beachfront Papagayo on Feb 8, 2024
Dear Andrew,We feel incredibly grateful upon reading your review of our property. Knowing that your experience was special and memorable fills us with joy and satisfaction. At CC Beachfront Papagayo, we strive to provide our guests with a beautiful and tranquil retreat, and we are pleased to hear that we met your expectations.It is an honor to receive your compliments on our spacious facilities, high-quality rooms, the relaxed beach, and the delicious food included in the package. Undoubtedly, we work hard to deliver quality service and provide a comprehensive experience for our guests.

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location of property was good, with direct beach access, the service was great all of the staff were very helpful. The big downside of this hotel was the noise, the rooms are not soundproof you can hear everything in neighbouring rooms, music from the pools and the bar.
Response from CC Beachfront Papagayo on Feb 8, 2024
Thank you for your review of CC Beach Front Papagayo All Inclusive Boutique Hotel. We appreciate your feedback on the location and great service provided by our staff. We apologize for the noise issue you experienced during your stay. We value your comments and will take them into consideration for future improvements. We hope to welcome you back again in the future. Have a great day!

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience. The room was spotless and spacious. The food was wonderful and the chef made sure we had vegetarian options. The pool was lovely, warm and clean. Very quiet. The beach is natural with lots of trees lining the shore. We enjoyed the sea kayaks! The staff were kind and professional.
Stayed 7 nights in Jan 2024
Response from CC Beachfront Papagayo on Feb 8, 2024
Thank you for your review, Sarah! We appreciate your kind words. We're glad to hear that you had a wonderful experience at CC Beach Front Papagayo All Inclusive Boutique Hotel. It's great to know that the room was clean and spacious, the food was delicious with good vegetarian options, and that you enjoyed the lovely pool and beach. We're also happy to hear that the staff were kind and professional. We hope to welcome you back again soon!

4/10 Poor

Kristen Michelle

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was extremely nice, but not accommodating. I asked for my VIP upgrade & they told us that they didn’t have a room available for the first night, but would the following night. Never upgraded us as promised. Our room was in the single level buildings (original hotel) SO OLD & run down. Dimly lit rooms. Toilet & shower were atrocious in terms of dilapidated. The place was however, very clean. The property around the pools needed some upgrading, but the pools were beautiful & well-kept. The food at the buffet was NOTHING like what was pictured online. It was very mediocre & tasted as such. Overall, not as advertised. The “sports bar” was also very old & rundown - looked like a shack. My husband and I reserved this hotel for 7 nights and checked out after two. It took us that long to find another resort. This hotel was in no way boutique other than the fact that it was a smaller property. Don’t waste your time.
Stayed 6 nights in Jan 2024
Response from CC Beachfront Papagayo on Feb 8, 2024
Thank you for your review, Kristen Michelle. We appreciate your feedback regarding the staff and their friendliness. We apologize for the inconvenience you experienced with the VIP upgrade not being fulfilled as promised. We also apologize for the condition of the rooms and facilities, as well as the discrepancy in the food quality compared to the online pictures. We understand that your expectations were not met and we regret any disappointment caused. We will take your comments into consideration for future improvements.

10/10 Excellent

Gin

Stayed 5 nights in Jan 2024

10/10 Excellent

Vladislav V

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like its size and how calm it is.
Stayed 7 nights in Jan 2024
Response from CC Beachfront Papagayo on Feb 8, 2024
Thank you for your review, Vladislav V! We're glad to hear that you enjoyed the size and tranquility of CC Beach Front Papagayo All Inclusive Boutique Hotel. We strive to create a peaceful and welcoming environment for our guests. We look forward to welcoming you back in the future.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely LOVED this place and I cannot wait to go back. I traveled here for my first solo bday trip and I felt completely safe. The staff is so amazing and they were so patient with me and my broken beginners Spanish. It was an absolutely magical time
Stayed 4 nights in Dec 2023
Response from CC Beachfront Papagayo on Feb 8, 2024
Thank you so much for your review, Ashley! We're delighted to hear that you had such a great experience at CC Beach Front Papagayo All Inclusive Boutique Hotel. It's wonderful to know that you felt safe and that the staff was amazing and patient with you. We hope to welcome you back soon for another magical time!

8/10 Good

Hunghsu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

6/10 Okay

hilda

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Cameron Tyler

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Hidemi F

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at an ocean view room right by the pool which was really convenient and nice. Loved both chlorine and salt water pools, each with a pool bar, large and relaxing. Easy access to the beach and free kayak/paddle board rental to enjoy, and their buffet food was great too. Staffs are friendly and accommodating. Too bad the wall between the rooms are super thin so you can easily hear your neighbors. Pools would be better if leaves are cleaned more often.
Stayed 3 nights in Jan 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Jan 2024

8/10 Good

Raymon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property beautiful, staff friendly. Food not so great and not many options. 8/10 overall, would recommend.
Stayed 3 nights in Jan 2024

6/10 Okay

Martasha

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel is dated. Don’t be fooled by the “it was amazing reviews” if you are an easy going grandparent this place is for you and you will love it here. The food started off really strong but dwindled to just okay towards the end of our stay. I will say all the staff were helpful but the evening crew far exceeds the breakfast crew. The walls are paper thin, we could hear the conversations from the rooms next to us. At its prime this may have been a fantastic hotel. The front desk staff is super helpful. There are no phones because everything is done over WhatsApp. I like this because it makes the language barrier more manageable. Overall, if you are on the older end you will love it, but my younger crowd please go to a different hotel, you don’t need an all inclusive in Costa Rica—I learned this the hard way this trip.
Stayed 4 nights in Jan 2024

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful, intimate and casual resort. The food was excellent, and the staff was warm and gracious. Being a boutique resort, everything is close. Only a few steps to the pool, beach, and dining room. The property needs some maintenance in various places, but the room was very clean and the beds comfortable.
Stayed 6 nights in Dec 2023

8/10 Good

sushanta

Traveled with family
Liked: Cleanliness, staff & service, amenities
The breakfast is good but lunch and dinner food can be improved. Not too many choices on the menu in the other restaurant
Stayed 3 nights in Dec 2023

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet boutique type resort with only 50 rooms. Beautiful grounds with massive trees for shade. Wonderful beach for getting in your 10,000 steps. This was our second visit and we will be back next year!
Stayed 17 nights in Nov 2023
Response from Vladimir González on Jan 7, 2024
Hello Mark.We are pleased to know that you enjoyed your stay.We appreciate your comments.We wait for you soon

6/10 Okay

Laurie

Traveled with group, Traveled with family
Liked: Staff & service
My husband and I booked a nine day stay via Expedia at this boutique resort and paid for a partial oceam view 2 bed suite. The noise from the nearby sports bar was so loud, we could not sleep - even with first class ear plugs. In addition, the walls between units are so thin, we could clearly hear our neighbors conversations and even their snoring! Two nights of no sleep resulted in my becoming ill, so we had to change rooms. We asked for and were granted rooms as far from the sports bar as possible - the cheapest rooms at the resort with a single double bed. Finally, we could sleep. Unfortunately, the resort will not refund us the difference in price - almost $100 USD per night! This is unacceptable to us given the noise levels of the "upgraded" room almost ruined our trip and resulted in illness.Despite the noise levels, the staff are exceptional. They are friendly, hard working and try their best to make their guests happy.The food is good for a buffet style. Generally fresh, good variety and plentiful. Our favourite is the per cup made fresh Costa Rican drip coffee. A great way to start the day. The resort is aging, so some of the facilities and services are dated, can work intermittently, but are adequte. On a number of occasions the power went out to the resort and the water to our room stopped flowing. In all cases, however, these services were restored in a short time. This is definitely not a first class resort, but ok if satisfied with the basics.
Stayed 9 nights in Dec 2023
Response from Vladimir González on Dec 18, 2023
Hello dear Laurie.We apologize for the inconvenience you had during your stay.We appreciate your comments and taking the time to give us feedback.Your comments will be taken into account.The electricity outages occurred due to work by the government company and that affected all the hotels in the area.Please let us know on your next visit to improve this experience.

6/10 Okay

Arman

Stayed 7 nights in Dec 2023
Response from Vladimir González on Dec 18, 2023
Hello Mr. Arman.Thank you for your rating

6/10 Okay

Zach

Liked: Cleanliness, staff & service
The staff was hard working and pretty good all around. The disappointment was from Expedia saying $160 resort credit per person would be given. I had it printed out at check in thinking we sould get a couples massage and it was a hard no at the desk. I guess Expedia needs to pay as the hotel was not going to honor that one ...
Stayed 3 nights in Dec 2023
Response from Vladimir González on Dec 18, 2023
Hello Mr. Zach.Thank you for your comments.The resort coupons are for various discounts such as massages, tours, store products, among others.

10/10 Excellent

Theresa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with our 2 kids and we loved it. We didn't have to walk far to get to the pool or beach. Restaurant had great food, and the staff were super friendly. Would definitely stay again if looking for a relaxing low key vacation.
Stayed 2 nights in Dec 2023
Response from Vladimir González on Dec 18, 2023
Hello Teresa.We appreciate your comments.We are pleased to know that you enjoyed your stay with your family.We are looking forward to your next visit

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Vladimir González on Dec 18, 2023
Hola Cinthia.Gracias por la calificación.

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, great staff, good food. Wish we could have stayed longer!
Stayed 1 night in Nov 2023
Response from Vladimir González on Dec 18, 2023
Hello Erin.Thank you very much for your comments.We are looking forward to your next visit

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2023
Response from Vladimir González on Jan 7, 2024
Hello Debbie.Thank you very much for the rating

6/10 Okay

Larry

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nice staff but the property is about mid 1970’s era. Badly dated.
Stayed 2 nights in Nov 2023
Response from Vladimir González on Jan 7, 2024
Hello Larry.We appreciate your comments and feedback

10/10 Excellent

Juan Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to relax. Excellent food and really friendly staff.
Stayed 3 nights in Nov 2023
Response from Vladimir González on Nov 21, 2023
Hello Juan Carlos.We are pleased to know that you enjoyed your stay and our serviceThanks for your comments.

8/10 Good

Mohammad

Liked: Staff & service, amenities
The room lighting was insufficient. The room did not have a phone. The cleanniess of the bathroom a real concern. The room showed age and poor workmanship during build. The staff very friendly
Stayed 2 nights in Nov 2023
Response from Vladimir González on Jan 7, 2024
Hello Mohanmad.We appreciate your comments and feedback, this help us improve our service

10/10 Excellent

MARY, Centennial

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 4 stayed for a week at CC Beach Hotel, and we would go back! The grounds and rooms were beautiful and extremely well maintained. The proximity of rooms to the pools, dining areas and beach was perfect; short walks to anything you could want on the property. The staff was amazing. Everyone working there went out of their way to help out in any way they could. There was always someone around to answer questions or get you anything you might need. We ate most of our meals at the buffet which was awesome. A few times, we ordered fries and chicken tenders, burgers or pizza during hours that the buffet wasn’t open, and those were all delicious also. We didn’t stay up too late, but getting a drink at one of the bars was always easy, and the bartenders could make just about anything you’d want. Shout out to bartenders Jordan and Dennis for taking care of us! We booked one all day tour before we arrived, as well as a surf lesson in Tamarindo, an hour away. The tour included transportation but the surf lesson didn’t. Transportation to and from Tamarindo was expensive and I regretted not arranging transportation ahead of time. We also booked a Jet Ski tour with Dennis / Water and Land Activities right outside of the hotel on the beach. He offers a wide variety of options that originate right there on the beach, so next time we’d probably book more activities through him. CC Beach Front Hotel made our vacation so special and extraordinary!
Response from Vladimir González on Nov 16, 2023
Hello dear Mary.Thank you very much for taking the time and giving us your experience at the hotel.We are pleased to know that you enjoyed your stay and that the staff did everything possible to make your stay an unforgettable experience.We hope you can visit us again

8/10 Good

Esmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach
Very good but need AC also need more water pressure
Stayed 1 night in Nov 2023
Response from Vladimir González on Nov 13, 2023
Hello Mr. Esmond.We are pleased to know that you enjoyed your stayThanks for your comments.

2/10 Terrible

Raymond

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was nothing good about this property .I already put in a claim COMPLANT and I also sent in pictures Im waiting on a response . this property should be closed down and fixed before allowing people to stay in it .
Response from Vladimir González on Nov 10, 2023
Hello Mr. Raymond.we appreciate your commentsWe are an exclusive rest and relaxation hotel.We are sorry that your experience was not what you expected.However, guests who want a bit more of a party atmosphere are invited to go to the coconut with a transfer organized by the hotel.

10/10 Excellent

Carole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice time
Stayed 6 nights in Sep 2023

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is fabulous! The staff are professional, friendly and define excellent service. The food was well prepared, beautifully presented and delicious. The rooms are well appointed, comfortable and clean! We highly recommend a stay at CC Papaguyo for a relaxing holiday.
Stayed 7 nights in Sep 2023

8/10 Good

Ashley Hazel

Stayed 3 nights in Sep 2023

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2023
Response from Vladimir González on Sep 3, 2023
Hello Mr. Andrew.We appreciate taking your time, we would like to know if there was any situation that you gave us that score.We hope you can visit us another time.

4/10 Poor

Ana

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Not Worth the Price
Stayed 3 nights in Aug 2023
Response from Vladimir González on Aug 30, 2023
Hello dear Ana.Thank you very much for your comments and feedback..

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, comfortable and enjoyable.
Nice place to unwind and relax. Not crowded so easy to get a pool chair and be comfortable. Staff was excellent. Beach was nice but not white sand if that matters.
Stayed 5 nights in Aug 2023
Response from Vladimir González on Aug 28, 2023
Hello Kurt.Thank you very much for your comments, We are pleased to know that you enjoyed your stay and our services.

8/10 Good

Obinna, St Catharines

Stayed 8 nights in Aug 2023

10/10 Excellent

David, Cypress

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place with wonderful staff…I highly recommend.
Stayed 5 nights in Aug 2023
Response from Vladimir González on Aug 24, 2023
Hello Mr. David.We appreciate your comments, we are pleased to know that you enjoy your stay.

10/10 Excellent

Kiyo

Stayed 4 nights in Aug 2023

2/10 Terrible

William

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Roof leaks when raining. No clock or telephone in rooms. No English television channels. Loud music from outdoor bar late into the night. I had written reservation confirmation but hotel claimed they did not have it. Gave us a downgraded room but would not reimburse us for the difference.
Stayed 5 nights in Aug 2023
Response from Vladimir González on Aug 28, 2023
Hello Mr. William.We apologize for all the inconvenience you had during your stay. Thanks for your comments.We will report to management