Property amenity

Reviews of Hacienda Pinilla Vacation Rentals

Hacienda Pinilla Vacation Rentals
2 KM al Oeste del cruce de Hernandez, Camino a Playa Avellanas Santa Cruz, Tamarindo, Guanacaste

Reviews

9.0

Wonderful

Rating 10 - Excellent. 25 out of 41 reviews" "
Rating 8 - Good. 12 out of 41 reviews" "
Rating 6 - Okay. 3 out of 41 reviews" "
Rating 4 - Poor. 1 out of 41 reviews" "
Rating 2 - Terrible. 0 out of 41 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property
Stayed 2 nights in Mar 2024

8/10 Good

Sandra, Miami

Traveled with family
Liked: Cleanliness, property conditions & facilities
Awesome property, well maintain room cleaning nice they can upgrade gym, pool area, for Palma Real, should have restaurant for guest, the Marriott was not accommodating for outsiders, we almost beg to have breakfast, food super expansive and not good.
Stayed 4 nights in Feb 2024

4/10 Poor

Erica

Liked: Cleanliness
Stayed 3 nights in Jan 2024
Response from Hacienda Pinilla Vacation Rentals on Feb 20, 2024
Hi Erica!Thank you for your review. It would have been helpful to have more details of your full experience in order to address them accordingly. We understand there was an inconvenience with hot water not being available unexpectedly for a couple of days. Unfortunately, these last minute incidents can happen and we do our best to have them solved as soon as possible and as conditions permit. Sometimes in the area of Guanacaste availability of parts and providers can be limited, affecting our response time. We hope you will be able to visit us in the future and have a different experience. Thank you for your visit.

10/10 Excellent

Chelsea, Littleton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 9 nights in Dec 2023

10/10 Excellent

franco

Stayed 2 nights in Nov 2023

6/10 Okay

Brenda

Stayed 7 nights in Jul 2023

8/10 Good

Juan, Atizapan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice place but far away form everything. No convenience stores or pharmacies closely.
Stayed 3 nights in Jul 2023

6/10 Okay

Nicolas Maxson

Stayed 7 nights in Jun 2023

10/10 Excellent

Autumn

Traveled with group
Liked: Cleanliness, room comfort
Amazing!
It was in incredible!
Beach 5 min walk from villa
View from balcony
Stayed 4 nights in Jan 2023
Response from Hacienda Pinilla Vacation Rentals on Jan 27, 2023
Hi Autum!Thank you for sharing your review! Great pics! Looking forward to hosting you again,

10/10 Excellent

Brent

Liked: Cleanliness, amenities, property conditions & facilities
Great place and excellent service!
Stayed 2 nights in Nov 2022
Response from Hacienda Pinilla Vacation Rentals on Dec 3, 2022
Thank you for taking the time to review us, Brent! Always welcome to come back!

10/10 Excellent

Silvia M

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2022
Response from Hacienda Pinilla Vacation Rentals on Dec 3, 2022
Gracias por su reseña! significa mucho para nosotros! siempre bienvenida a visitarnos!

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful. The staff was helpful and immediately available for our inquiries or requests. Laura and Hellen in the office were awesome! We will be back!
Stayed 7 nights in May 2022
Response from Hacienda Pinilla Vacation Rentals on Jun 6, 2022
Hi Brian! Thank you so much for your valuable feedback, it means a lot to us! We are glad to know you had a great stay and we look forward to hosting you again should you come back to Costa Rica! Pura vida, Hellen | Hacienda Pinilla Vacation Rentals

10/10 Excellent

Salvatore

Traveled with group
Liked: Cleanliness, room comfort
Amazing location
This place was excellent. Especially for families. Privacy, beautiful area. Everything about location was great. Great beach access. You definitely need a car though to stay in hacienda Panilla.
Stayed 7 nights in Apr 2021

10/10 Excellent

blas

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveler

Stayed 3 nights in Feb 2019

8/10 Good

Albert, Switzerland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The natural attractions nearby the property are beautiful and relaxing. I wish we could have stayed longer.
Stayed 2 nights in Dec 2018
Response from D.A. on Jan 2, 2019
Dear Albert, Thank you very much for your visit. Glad to know that you enjoyed your stay. We hope you visit us again! Best regards,

10/10 Excellent

Dushyantkumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facility, super helpful staff
Very enjoyable experience. Super helpful and friendly staff. Diana helped arrange a rental car and all excursions for us.
Stayed 7 nights in Jul 2018

8/10 Good

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Private , clean ,unit confortable with independent areas , wii stay again .
Stayed 3 nights in Apr 2018
Response from Rentals Coordinator on May 10, 2018
Dear Orlando, We are very happy to know you had a good time, hope you can visit us again! Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for a great experience
Very nice and comfortable villa. Very well located in Hacienda Pinilla, with 4 + beaches within 5 minutes drive, walking or biking. Hotel service not so good. For this kind of luxury villa, with the kind of money you pay, you don't expect anybody from the staff arguing for the quantity of soaps that you need on a 4 bathrooms villa with 8 people in. But the villa was nice and area extraordinary.
Stayed 4 nights in Mar 2018
Response from Rentals Coordinator on May 10, 2018
Dear Guest, It was a pleasure to have you here in the Hacienda. Thank you for you comments, it is always important for us to know your opinion in order to improve our services. Looking forward to your next visit!

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family Villa
This is a 2500 sq. Ft. 2 story villa. It has 3 bedrooms with private baths, living room on main and the second floor, there is a big patio on the main with a BBQ and balcony on the second. It is about 50 feet from the pool. It is very well maintained with 2 hours of cleaning per day. The area is extremely quiet with some great beaches close by. You will need a car as there is not much within walking distance other than the JW Mariott. There is an executive rentals office where you can book excursions (thanks Laura) that will pick you up and drop you off but if you want to be able to come and go, a car is essential. We cooked in the villa a lot and had to go to Tamarindo which is about 15 minutes away for groceries. There was basically enough in cooking utensils, plates and cutlery to get by but it was a bit sparse but you can manage. Best advice is to spend some time in advance of your trip to get the lay of the land and how it all works so you can plan in advance. Great family time. nice and relaxing. Amazingly, on the property is access to Playa Langosta which is maybe 10 minutes away. It is about 3 plus miles long, absolutely gorgeous and absolutely empty. It was our best find,
Dear Scott, Thank you for your comment! We are happy to hear you had a nice stay at Hacienda Pinilla. We hope you can visit us again!

10/10 Excellent

Tina, Gig Harbor, Wa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Villa!
Was a wonderful place to stay. Would recommend having a car. Explore all the beaches including the Club house beach and pool.
Response from Rentals Executive on Mar 21, 2017
Dear Tina, Thank you for your comment!. We are happy to hear you enjoyed your stay in the property. We hope you can come back soon.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing. The villa was very clean and beautiful. We had a wonderful time

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice villas near several beaches
This is a nice villa in Hacienda Pinilla. You have access to both the clubhouse and the JW Marriot. But, you will have to pay a fee at both. At the club house it is $10 per person to enter. when you buy any food, the $10 goes toward the purchase. As far as the villa, it's extremely nice and high-end. The only issue with ours was the upstairs AC wasn't working very well. The thermostat was set on 70 and the temperature would go up as high as 76. Every room has ceiling fans so it wasn't really that bad. We reported the issue and nothing was really done about it. Housekeeping came at random times. The first morning they can around 9 am. Then, they would come at around 3 pm. They don't know a lot of English.
Response from Rentals Executive on Mar 21, 2017
Thank you for your comment!. We are sorry for the inconvenience with the AC during your stay. Our housekeeping staff doesn't speak good English but the customer service office is available with English speaking staff during office hours to assist our guests with any request. We hope you can visit us again in the near future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful villa and close to a lot of beaches ... It was great !

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great!
It's actually a holiday home owned by someone else and management rent it out for them. Huge storey villa, have cooking utensils, aircon, jacucci bath, towels, cleaner, dryer, just like living in a mansion. Free wifi. Ideal for surf and golf because can drive down to ocean club and surf there and play golf at hacienda pinilla which was great. Only drawback is there electricity was down for a few hours, but they have backup power, only wifi and aircon is off during that period.

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Felipe

Traveled with family
Liked: Cleanliness, room comfort
Excelente.
Excelente lugar.
Stayed 3 nights in Dec 2022
Response from Hacienda Pinilla Vacation Rentals on Jan 13, 2023
Muchas gracias don Felipe, les esperamos nuevamente! Gracias por su preferencia,

8/10 Good

Juan Carlos

Traveled with family
Liked: Cleanliness, room comfort
Muy bueno
Excelente infraestructura, lugar muy cómodo y para un buen descanso en familia.
Stayed 2 nights in Apr 2022
Response from Hacienda Pinilla Vacation Rentals on May 24, 2022
Hola don Juan Carlos! Muchas gracias por su reseña. Nos agrada saber que la pasaron muy bien. Saludos, Hacienda Pinilla Vacation Rentals

10/10 Excellent

Marco A

Traveled with family
Liked: Cleanliness, room comfort
Excelente lugar. Apenas para unos días de descanso en la playa. Tranquilo. Privado. Limpio. Lujoso.
Stayed 2 nights in Dec 2021
Response from Hellen on Dec 20, 2021
Hola don Marco! Gracias por sus comentarios. Nos da mucho gusto escuchar que tuvo usted una agradable estadía. Esperamos hospedarles nuevamente en el futuro. Buen día y Felices Fiestas de parte del equipo de Hacienda Pinilla!

8/10 Good

Nelson

Traveled with family
Liked: Cleanliness, room comfort
Highly recommend
Great facilities like tennis court, golf club, market, and convenient access to the beach and the Marriot hotel nearby. Regarding the house, its a pretty beatiful and luxurious house with all expected amenities and great design. Also, the private pool is gorgeous and it has a private bath tub in main bathroom which is locate in some kinf of indoor garden so its really exotic and relaxing. Regarding the maintenance service, it is provide on daily basis in all the house. In bried, its a reallay good place to vacation in famlliy highly recolmeded
Stayed 4 nights in Dec 2021
Response from Hellen | Hacienda Pinilla Vacation Rentals on Dec 20, 2021
Hi Nelson! Thank you for your review. It is great to hear you had a great stay. Your comments motivate our team to keep providing the best possible experience to our guests. We hope to host you again in the near future. Merry Christmas and Happy Holidays from the Hacienda Pinilla team!

10/10 Excellent

Luis Diego

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2020

6/10 Okay

Stefania

Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Excelente, bonitas y amplias instalaciones. Un lugar cómodo y perfecto para el MTB!!!
Stayed 4 nights in Aug 2020
Response from Rentals Executive on Sep 1, 2020
Buenos días, muchas gracias por sus comentarios. Nos alegra saber que disfrutó de todas las facilidades que solo Hacienda Pinilla ofrece. Esperamos que nos vuelva a visitar muy pronto.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Ana Lucia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar, me encantó. Atención formidable
Stayed 2 nights in Jan 2020

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar perfecto para vacaciones familiares
Las amenidades, limpieza y comodidades de Hacienda Pinilla son excelentes. La unidad muy funcional, muy equipada, sin embargo, la ropa de cama y colchón de la cama principal nos parece que ya cumplió su vida útil, no estuvo comodo.
Stayed 3 nights in Jan 2020

10/10 Excellent

Fabian, San José CR

Traveled with family
Liked: Cleanliness
La carretera de Acceso 5 Kilómetros antes de la Entrada es PÉSIMA Demasiados Huecos El Carro por bueno que sea se daña Es 8mportante que arreglen eso con al Municipalidad o con los vecinos la verdad da Muy Mal Aspecto al turista
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hervorragende Qualität, Beach Club und Strand nur per Auto erreichbar
Stayed 5 nights in Apr 2019

10/10 Excellent

Stefania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018