I am not a fussy eater but I had a hard time finding something appealing to eat at this place.
There were only 10 hot items for lunch and dinner of which 6 were repeated for both meals.
The other 4 were changed out from lunch to supper but the same every day.
The Internet was sketchy from the room and we had to go to the check in area before the signal was strong enough to hold. Also, only one of us could use the Internet at a time. We travelled all over Costa Rica this trip and this was the ONLY place that had this policy.
Our room was decent enough but there were lots of long black hairs all over the bathroom area which weren't ours.
Comment from Hotel Management
Feb 7, 2017 by Occidental Tamarindo, Hotel Management
We sincerely appreciate the time you spent to share your comments following your visit to our Occidental Tamarindo hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Please receive our most sincere apologies for not fulfilling your expectations regarding our gastronomy and all-inclusive service. We work very hard, striving to surpass guest expectations and your review has stimulated us to continue endeavor to achieve your satisfaction if you decide to honor us with a new visit. Related with the access to our Wifi service may be slower during peak hours when many guests login to our network, nevertheless we will pass on your comments to our technical department for revision and improvement. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Occidental Hotels we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future occasion please do not hesitate to contact our reception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.