Front of property

Reviews of Sueño al Mar Residence & Hotel

3 out of 5
Sueño al Mar Residence & Hotel
500 Metros Norte del Super la Muralla, Playa Potrero, Tempate, Guanacaste

Reviews

8.2

Very Good

Rating 10 - Excellent. 15 out of 35 reviews" "
Rating 8 - Good. 13 out of 35 reviews" "
Rating 6 - Okay. 3 out of 35 reviews" "
Rating 4 - Poor. 2 out of 35 reviews" "
Rating 2 - Terrible. 2 out of 35 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tess

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Petia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Renata

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

B

Liked: Cleanliness, staff & service, amenities
Guest will need transportation
Stayed 3 nights in Nov 2023

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

CHRISTINE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff friendly. Just a very long walk to the unit from where you have to park and unload.
Stayed 4 nights in Aug 2023

8/10 Good

Matilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio. Algunas limitaciones con el internet y agua caliente. Su personal excelente. Gracias!
Stayed 3 nights in Apr 2023
Response from Hola Matilde on Apr 23, 2023
Gracias por escogernos para su estancia.

10/10 Excellent

Randy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and tidy. Clean accommodations with most everything needed. Nice pool area. Enjoyable stay.
Stayed 1 night in Apr 2023
Response from Hello Randy on Apr 20, 2023
Thanks for choosing us for your stay

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean facility and Amazing rooms.. first class for the price
Stayed 1 night in Dec 2022
Response from Dear Scott on Dec 6, 2022
Thanks for choosing us for your stay.

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious up-to-date modern clean
Response from Dear Randall on Dec 1, 2022
Thanks for choosing us for your stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local Gem
Very cute and cozy. Loved the pool! I liked that there was a kitchen, next time I hope to take advantage of it lol. Loved the local restaurants. Can't wait to return!
Stayed 3 nights in Aug 2022
Response from Dear Jalia on Aug 19, 2022
HelloI'm glad you liked our hotel.We hope to see you again.Best regards,

4/10 Poor

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
BE AWARE—this property is clean and spacious. The staff is friendly and the pool is clean and pretty. However parking is a problem. The last night we had to park outside and someone scratch our rental car. We had to pay a deductible at the rental car. Although the property is awesome I would stay away do to the parking situation regardless of the security guard that means nothing.
Stayed 2 nights in Jan 2022

2/10 Terrible

Misty

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Do not stay here! Staff have attitudes and are rude. There is a large dog they keep muzzled due to unfriendly behavior in the reception area. There is no quiet hours and people are yelling and having loud conversations out at the pool all night. We had a drunk man knocking on our door at midnight wearing a headlight saying the power was out but it wasn't. The driveway is steap and our 4 wheel drive Suv had trouble getting up to the parking. The room we had had no water pressure to shower. No coffee pots in room. ABSOLUTELY WOULD NEVER STAY HERE AGAIN!
Stayed 3 nights in Dec 2021

10/10 Excellent

Arturo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

JORGE ALLAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The villas aré great , perfect location close to the best beaches
Stayed 2 nights in Jul 2017

4/10 Poor

Jayne, Calgary, AB

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing place but lovely country
I think that Expedia needs to re-think their ad for this place. The village was isolated with no front desk...they don't tell you that it is in a different village down the road. You really are on your own. The Wi-Fi did not work. the shower head gave you electric shocks, there was no sofa as promised, 2 free breakfasts were provided after we complained that no one told us when and where they were supposed to be. We were supposed to get free breakfasts all week and the restaurant was down the road, not on site. Thank goodness that the Ticos were lovely and there were a couple of helpful people in our village or we would have been lost.

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean place but as I mentioned earlier the bar manager Daniellia was very nice but her boss berated her for no reason in front of the customers driving away business. This made for an uncomfortable experience relaxing for an evening drink

8/10 Good

Rana, Louisiana

Liked: Staff & service, property conditions & facilities, room comfort
Nice place very close to the beach.
The hotel grounds and general layout of the facility are really beautiful. However, the particular room we were in had a couple of small bugs/spiders running around - not a major inconvenience but need to be dealt with before settling down to unpack and relax. Staff were very helpful and friendly. The location is great, and very close to the beach. The ride in the surrounding roads opened up beautiful vistas of the jagged hills and the ocean, all in one sweep - which was a great experience.

8/10 Good

El Handyman, South Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villaggio, clean, quiet, and great service
I went to Flamingo Beach to learn Spanish and chose this hotel in Protrero, originally I only booked 4 days but extended for my entire stay of 14 days. the units are condos with 2 units per building. I had a large kitchen, good sized bedroom, and bathroom, also there was a small patio off the kitchen. The location is a little remote so if you don't have a car you will need to take cabs which can be arranged at reception. You can walk in 15 minutes to the beach, Playa La Penca is very clean, good for swimming,sunsets, and there weren't many people. You can also walk 10 minutes to two local food stores, both adequate for the basics but don't expect to find fresh meats or seafood. There is also a popular bar next to the markets, called Las Brisas, basic beach bar, good place to end the day as the sun goes down. The Marco Polo restaurant is 5 minutes away, Italian fare, good service, average prices, good food, I returned 3 times and was never disappointed , try the Caesar salad, tuna carpaccio, or tagliatelle con carne, I also had a decent steak, actually prepared as I asked...very rare! The hotel has wifi in the courtyard near reception, there's an ice cream shop with homemade ice cream and they make great coffees, as you would hope in Costa Rica. The Villaggio has a fantastic pool, it never became crowded and there's a huge jacuzzi as well. They have daily cleaning of the units, and laundry service, I definitely recommend Villaggio if you are looking for a clean, quiet place

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros, cons of Villagio-
Overall, my stay at the Villagio was great. I was in Costa Rica for a friend's destination wedding at one of the resorts on Playa Flamingo. The Villagio was much more affordable than many of the resorts in Playa Flamingo. The free wi-fi in the main areas worked fine. The rooms were large and very clean. The hotel staff was so friendly and helpful. There is a tourist-organizer-tour outfitter right in the main plaza of the hotel. The Villago has 3 pools, a small gellato store and espresso cafe, plus the main Marco Polo restaurant. There are long termers there (staying 6 weeks- many months), as well as people who seemed to own their condo/villa as a vacation home, etc. I stayed for 1 wk. The place seems to be run by Italians. Many also spoke English, in addition to Spanish and Italian. My only concern was the location-- and this depends on what you were planning on doing, and if you rented a car. I did not rent a car, but needed to be in Flamingo beach daily for wedding activities. The public bus stop is about 1 block from the Villagio, which was great-- and only costs about $1 US. This is what I usually did. The bus did not run very late, however, and if I was out past 9 pm, I needed to pay $10 US for a cab to take me about 4-5 miles back to the Villagio. So, if I had rented a car, great, no issues. If I took the public bus and had no time constrictions, great, no problem. If I'm not on a budget, cab, great, no problem. Additionally, you could walk from the Portreo beach to the Flamingo beach during the day in about 30- 40 minutes. The Villagio is actually in the Playa Portrero area (as opposed to the 'downtown' Portreo area). Most of the roads are not paved. Hope this helps, I would easily use this hotel again.

10/10 Excellent

Daniela

Stayed 5 nights in Jan 2024

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Niels Pilt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Adrian

Stayed 2 nights in Sep 2022
Response from Hola Estimado Adrián on Sep 22, 2022
Gracias por elegirnos para su estancia!

10/10 Excellent

Elisabeth

Traveled with family
Liked: Staff & service, property conditions & facilities
Résidence agréable à séjourner. Lieu assez calme et proche de commodité
Stayed 3 nights in Dec 2021
Response from Dear Elisabeth on Dec 31, 2021
Thank you for choosing us for your stay.

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from Hola Estimado Erick on Dec 21, 2021
Muchas gracias por escogernos para su estancia, les esperamos nuevamente.

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía
Es la segunda vez que lo visitamos, en esta fecha nos toco en la Villa 56. Limpio y cómodo. En la villa de al lado estaban en mantenimiento y habia un poco de ruido durante el día. No habia olla arrocera.
Stayed 1 night in Dec 2021
Response from Hola Karen on Dec 9, 2021
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general bien, solo no nos pareció que el parqueo estuviese mayormente fuera del hotel o condominio.
Stayed 2 nights in Jul 2021
Response from Hola Estimada Paula on Aug 4, 2021
Gracias por escogernos para tu estancia. Si bien es cierto que contamos con dos parqueos uno interno y otro externo, el interno siempre es sujeto a disponibilidad sin embargo tenemos un guarda de seguridad y cámaras 24/7.

10/10 Excellent

Sergio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Hola Estimado Sergio on Aug 4, 2021
Gracias por escogernos para tu estancia.

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need full refund
Necesito un reembolso de esta estadia ya que al momento de llegada no me dieron habitacion, y tuve que rentar en otro lugar!
Stayed 1 night in Jul 2021

8/10 Good

Adriana

Stayed 2 nights in Jul 2021
Response from Hola Estimada Adriana on Aug 4, 2021
Gracias por escogernos para tu estancia.

8/10 Good

Marcela

Liked: Property conditions & facilities
Más que un hotel es un conjunto de villas donde ha
El lugar muy hermoso con muchas playas aledañas y restaurantes cercanos

6/10 Okay

maurin, Costa Rica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
lugar muy limpio los empleados muy amables muy serviciales dan muy buenas indicaciones para pasarla bien ... el desayuno incluido no lo sirven en el hotel y la señora de la soda parese que le esta regalando a uno las cosas de muy mala manera lo sirvió ... se tiene que usar el auto para ir alas playas ... el hotel es un lugar tranquilo ..

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar muy bonito, amplio, limpio y seguro sin embargo cada propietario de condominio vende su propio "paquete" y los detalles son desconocidos para el personal!