Ratings based on 849 Verified Reviews

3.8 out of 5
82% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Utah

We did not receive maid servicez.

Posted Sep 7, 2017
We left in the morning came back at one and the room had not been cleaned so I called the front desk they said they would have it done. We left came back at nine the room still had not been cleaned . I called the front desk they said they would send someone up but we were tired I asked for fresh towels, washcloths, and hand towels for the bathroom , They only sent towels had to call again as for washcloths. The next morning the light went out in the bathroom we were not able to see or use the mirror when I asked the front desk about crediting me the mais service fee, she said since we went through Expedia , they couldn't. I don't think I should have to pay for made service when I did not receive that service. The manager was supposed to call me and never has. They were supposed to email me my bill and I have not received my bill as well I'm very very disappointed.
Comment from Hotel Management
Sep 9, 2017 by Katie Phillips, Hotel Management
Dear Traveler, To receive a receipt of the room charges you must contact Expedia directly! As far as the maid service we do apologize we came below your expectations and will use your feedback to help our staff for next time. Have a great day! Katie
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Nice Hotel in the heart of Park City

Posted Sep 5, 2017
Great location, Friendly Staff, and Comfortable beds.
Comment from Hotel Management
Sep 9, 2017 by Katie Phillips, Hotel Management
Dear Traveler, Thank you for choosing the DoubleTree in Park City. We are so happy you enjoyed your stay and hope to welcome you back in the future! Have a great day! Katie
5 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

Awesome staff

Posted Sep 2, 2017
We stayed a couple of nights at this hotel to check out the town. The hotel had a good relaxing atmosphere with a great staff, everybody was very nice and professional. Everything about this hotel was nice. Food was awesome. Great location, walking distance from liquor store, grocery store, movie theater and Starbucks. I gave it a 3 on room cleanliness because of the paper bags and garbage left from the people that stayed before us. Not a huge deal.
Comment from Hotel Management
Sep 9, 2017 by Katie Phillips, Hotel Management
Dear Traveler, Thank you for choosing the DoubleTree in Park City. We are so happy you enjoyed your stay and hope to welcome you back in the future! Have a great day! Katie
4 out of 5
Recommended
for Everyone
by A verified traveler from salt lake city

Smooth check in. Great room. No wifi.

Posted Aug 24, 2017
Overall the hotel was in a great location and we could easily walk to restaurants and grocery stores nearby. Parking was easy, check in was quick, and our room was in great condition. The wifi was only accesible to people who'd purchased directly from the Hilton and were honors members or something like that so that's something to be aware of if you need access for work.
Comment from Hotel Management
Sep 9, 2017 by Katie Phillips, Hotel Management
Dear Traveler, Thank you for choosing the DoubleTree in Park City. We are so happy you enjoyed your stay and hope to welcome you back in the future! Have a great day! Katie
5 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma

Beautiful area

Posted Aug 23, 2017
The hotel was close to downtown area. Transportation by bus was easy. The Doubletree was clean and staff friendly. We will stay there again.
Comment from Hotel Management
Sep 9, 2017 by Katie Phillips, Hotel Management
Dear Traveler, Thank you for choosing the DoubleTree in Park City. We are so happy you enjoyed your stay and hope to welcome you back in the future! Have a great day! Katie
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, minus the pillows.

Posted Aug 21, 2017
Needs softer pillows, but nice hotel. It was clean and the staff was really nice.
Comment from Hotel Management
Sep 9, 2017 by Katie Phillips, Hotel Management
Dear Traveler, Thank you for choosing the DoubleTree in Park City. We are so happy you enjoyed your stay and hope to welcome you back in the future! Have a great day! Katie
5 out of 5
Recommended
for Everyone
by A verified traveler from SLC

Nice place to get away from Salt Lake's heat

Posted Aug 6, 2017
Pros: Pool, location, cleanliness
The pool was delightful in this summer's heat and the location is great.
Comment from Hotel Management
Sep 9, 2017 by Katie Phillips, Hotel Management
Dear Traveler, Thank you for choosing the DoubleTree in Park City. We are so happy you enjoyed your stay and hope to welcome you back in the future! Have a great day! Katie
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to shopping.

Posted Jul 17, 2017
Good place to stay. Close to ski lift and shopping
Comment from Hotel Management
Sep 9, 2017 by Katie Phillips, Hotel Management
Dear Traveler, Thank you for choosing the DoubleTree in Park City. We are so happy you enjoyed your stay and hope to welcome you back in the future! Have a great day! Katie
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Jul 10, 2017
Perfect stay in Park City. Near restaurants and bars. Bed were comfortable.this was our second stay, and we will stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from fl

Great location

Posted Jul 7, 2017
Comfortable hotel and great location. Staff seems "off" sometimes - need better training and focus.