Ratings based on 1,021 Verified Reviews

4.3 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

One of the best holes I’ve stayed in

Posted Dec 12, 2017
When we first arrived at the hotel we were amazed at its sheer size and grandeur. It really is a beautiful hotel. The reception approach is breathtaking. All staff provided excellent customer service with no expectation of tips. The room we were given was huge and stunning with the biggest bed i have ever slept in. The only fault of the room and indeed the whole hotel was that it didn’t have an iron in the room but other than that I cannot fault it. The pool area is exceptional and again massive with so many sections making it a perfect area for families or couples. The gym is also lovely and massive. Overall we were very sad to leave and will very much return in the future.
Comment from Hotel Management
Dec 13, 2017 by Quality Manager, Hotel Management
Dear Guest, Thank you for sharing your comments regarding your recent stay with Centara Grand Mirage Beach Resort Pattaya. Your feedback is very important to us as we strive for continuous improvements. We are very grateful you chose Centara Grand Mirage Beach Resort as your destination in Pattaya. We look forward to your return in the near future. Best Regards, Centara Grand Mirage Beach Resort Management
2 out of 5
Recommended
for Everyone
by A verified traveler from BKK

vomit in the curtain

Posted Dec 7, 2017
There was vomit at curtain in the room. They did not change the room for us since they said the rooms were full. No compensation on this!
Comment from Hotel Management
Dec 13, 2017 by Quality Manager, Hotel Management
Dear Guest, Thank you for sharing your comments regarding your recent stay with Centara Grand Mirage Beach Resort Pattaya. Your feedback is very important to us as we strive for continuous improvements. We are very grateful you chose Centara Grand Mirage Beach Resort as your destination in Pattaya. We look forward to your return in the near future. Best Regards, Centara Grand Mirage Beach Resort Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 1, 2017
Great resort. Had a very nice experience. Breakfast was excellent
Comment from Hotel Management
Dec 4, 2017 by Quality Manager, Hotel Management
Dear Guest, Thank you for sharing your comments regarding your recent stay with Centara Grand Mirage Beach Resort Pattaya. Your feedback is very important to us as we strive for continuous improvements. We are very grateful you chose Centara Grand Mirage Beach Resort as your destination in Pattaya. We look forward to your return in the near future. Best Regards, Centara Grand Mirage Beach Resort Management
4 out of 5
Recommended
for Everyone
by A verified traveler from LAX

Great View and Place for Kids

Posted Nov 30, 2017
Pros: Great place for family to stay.
Location: It location is not far from other attractions. Lots of taxi waiting outside to take you places. It has good parking area if you are driving.
It is a great place for family with kids who like swimming. It has a nice beach and many pools for adults and kids. Food at hotel is expensive compare to restaurant outside the hotel.
Comment from Hotel Management
Dec 4, 2017 by Quality Manager, Hotel Management
Dear Guest, Thank you for sharing your comments regarding your recent stay with Centara Grand Mirage Beach Resort Pattaya. Your feedback is very important to us as we strive for continuous improvements. We are very grateful you chose Centara Grand Mirage Beach Resort as your destination in Pattaya. We look forward to your return in the near future. Best Regards, Centara Grand Mirage Beach Resort Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 18, 2017
Good experience. Great staff and good facilities.
Comment from Hotel Management
Nov 29, 2017 by Quality Manager, Hotel Management
Dear Guest, Thank you for sharing your comments regarding your recent stay with Centara Grand Mirage Beach Resort Pattaya. Your feedback is very important to us as we strive for continuous improvements. We are very grateful you chose Centara Grand Mirage Beach Resort as your destination in Pattaya. We look forward to your return in the near future. Best Regards, Centara Grand Mirage Beach Resort Management
5 out of 5
Recommended
for Everyone
by A verified traveler from covina CA

My birthday present

Posted Nov 18, 2017
The resort is a beautiful has everything you need to relax nice restaurants super nice pools and all the staf is very nice and helpful
Comment from Hotel Management
Nov 29, 2017 by Quality Manager, Hotel Management
Dear Guest, Thank you for sharing your comments regarding your recent stay with Centara Grand Mirage Beach Resort Pattaya. Your feedback is very important to us as we strive for continuous improvements. We are very grateful you chose Centara Grand Mirage Beach Resort as your destination in Pattaya. We look forward to your return in the near future. Best Regards, Centara Grand Mirage Beach Resort Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 28, 2017
all good, swimming pool, breakfast, beach, car parking
Comment from Hotel Management
Nov 4, 2017 by q, Hotel Management
Dear Guest, Thank you for sharing your comments regarding your recent stay with Centara Grand Mirage Beach Resort Pattaya. Your feedback is very important to us as we strive for continuous improvements. We are very grateful you chose Centara Grand Mirage Beach Resort as your destination in Pattaya. We look forward to your return in the near future. Best Regards, Centara Grand Mirage Beach Resort Management
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Very nice resort hotel

Posted Oct 27, 2017
We visited this hotel based on personal recommendation. And yes, it s great! Great facilities for my little one to hang out all day long, food is good and price is reasonable.
Comment from Hotel Management
Nov 4, 2017 by Quality Manager, Hotel Management
Dear Guest, Thank you for sharing your comments regarding your recent stay with Centara Grand Mirage Beach Resort Pattaya. Your feedback is very important to us as we strive for continuous improvements. We are very grateful you chose Centara Grand Mirage Beach Resort as your destination in Pattaya. We look forward to your return in the near future. Best Regards, Centara Grand Mirage Beach Resort Management
4 out of 5
by Faisal

Posted Sep 14, 2017 on Hotels
Comment from Hotel Management
Sep 24, 2017 by Quality Manager, Hotel Management
Dear Guest, Thank you for sharing your comments regarding your recent stay with Centara Grand Mirage Beach Resort Pattaya. Your feedback is very important to us as we strive for continuous improvements. We are very grateful you chose Centara Grand Mirage Beach Resort as your destination in Pattaya. We look forward to your return in the near future. Best Regards, Centara Grand Mirage Beach Resort Management
2 out of 5
by Mui Ying Jenny

Big pool but housekeeping service was poor

Posted Sep 4, 2017 on Hotels
The room and Housekeeping and reception and lobby were no service at all. The pool is large and the breakfast buffet is okay. A lot of people!! Not suggest to go peak seasons. High room price but no housekeeping at all. The room design for family is poor. You have no feeling about comfortable. No both tub. The toilet and shower is separated. There is no proper washroom. The washroom separated from beds use a piece of curtain. No daily change of sanitary stuff only by request. No housekeeping in the room. All in a mess. I couldn't believe it is a five stars hotel. And the receptionist are not professional. Their answers usually were company rules and policies. I'm sorry madam. My son liked the pool and the breakfast. But to me a 5 stars hotel just provides spacious pool and breakfast are not enough!!! And the wellcome drink was very bad.
Comment from Hotel Management
Sep 9, 2017 by Quality Manager, Hotel Management
Dear Guest, Thank you for sharing your comments regarding your recent stay with Centara Grand Mirage Beach Resort Pattaya. Please accept our apologies for an inconvenience regarding room service. Your feedback is very important to us as we strive for continuous improvements. We are very grateful you chose Centara Grand Mirage Beach Resort as your destination in Pattaya. We look forward to your return in the near future. Best Regards, Centara Grand Mirage Beach Resort Management