Drama, drama, drama. After telling us we could leave our luggage there for 2 days before our stay, we arrived, she was not there, we left our luggage with another guest, she went crazy. She claimed she was gone for only 15 minutes to the bank and the guest had no right to accept our luggage.
After we returned to stay at the B and B, the second night of our stay, we returned to find another guest had been waiting for 1/2 an hour and could not get into her room. She had been calling the owner with no response. Finally after waiting 1 1/2 hours she left to stay at a friend's home. The owner had gone to the movies and did not return until late.
It appears the the owner of this B and B does not think that she needs to be there to greet her guests and to make sure they are settled comfortably before she leaves. Nor does she make a breakfast for her guests. She just leaves the eggs and bread so you can cook your own. Same breakfast every morning!!!
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Thank-you for taking the time to review your experience here. I must begin by saying that I do not ever ‘go crazy’. I do my best to accommodate all requests, even those over and above the actual stays of guests, such as guests very occasionally asking to store luggage here outside of the duration of their stay, and I do indeed offer that at no extra cost. However, should a guest be wanting me to do so, they usually know to call me when they wish to store their luggage, if I am not in residence, as I am never more than 5 minutes away, such as getting provisions in, or at the bank, and would immediately return to accept such luggage, rather than asking another guest to take responsibility for their valuable possessions, something that I am loathe to do. This is a small operation, with one owner and housekeeping staff. Accordingly, upon booking, I offer all guests a code to get in well prior to arrival and make sure they respond to their email with the code in it, so I know they know how to get in 24 hours a day. If guests should arrive without remembering to bring with them their code, they do call me, and I always respond, even if I am in a movie, which is rare, so this is to say, I have left a movie to take the call from a guest before, even though the code was provided, to provide it again, as I wish to displease nor inconvenience any guest, and have never lost a guest due to anybody not being able to get in. Breakfast here is self-serve from individual fridges for each room, so that everybody can have their breakfast when they would like to have it, especially designed for many guests who take early flights out. Fresh eggs are provided as part of those provisions with cookers which turn out poached eggs in the microwave in 30 seconds for guests on the go. Best Wishes, Sarah Rossetti – Owner.