Ratings based on 260 Verified Reviews

3.5 out of 5
68% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Friendly front desk

Posted Jan 19, 2018
Pros: Location and price
Cons: See comments above
After a long day of driving this looked like the easiest (and most affordable) of the hotels located right off the interstate. The room was very clean, but the bathroom was tiny (stool and shower) with the sink and mirror just inside the door. Otherwise...an okay place to stay.
Comment from Hotel Management
Jan 22, 2018 by Barry, GM, Hotel Management
Thank you for staying with us and for your feedback associated with your stay. We hope to see you again when traveling through North Platte.
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy access to the interstate

Posted Nov 6, 2017
Pros: Waffels
Cons: nothing
Location: North Platte, good restaurants
Clean Quite room discounts to area restaurants Room Temperature easy to controll
Comment from Hotel Management
Nov 7, 2017 by Barry, GM, Hotel Management
Thank you for staying with us and for taking the time to offer your comments and rating of your recent stay. We hope to serve your lodging needs again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to event center

Posted Nov 6, 2017
Had really nice customer service, good buffet and a nice pool
Comment from Hotel Management
Nov 7, 2017 by Barry, GM, Hotel Management
Thank you for your comments associated with our consistently perceived customer service. It'a our goal to make sure our guests are well served in addition to immediately attending to any concerns that can occasionally arise. We look forward to serving your lodging needs again when traveling to North Platte.
2 out of 5
by donna

Posted Oct 24, 2017 on Hotels
ac did not work in room, stuffy and stale. indoor pool was like ice water kids didn't even go in the water. non of the entrance doors locked?????
Comment from Hotel Management
Nov 7, 2017 by Jon, Hotel Management
Thank you for staying with us. Your input is important in order for us to address the concerns associated with your stay. Not knowing the date of your stay I cannot evaluate your concerns, however, depending on the time of day the pool was serviced for the day it might have been possible that the daily adding of water made the pool cooler than normal until it was able to heat to normal. That is usually done mid morning based on the normal time that the pool has it's lowest amount of swimmers. We did have one exterior lock that we were awaiting service parts and a remedy, to manually lock the door during normal guest entrance hours makes it inconvenient for guests to have to use the 2 main entrances that are always open. We do not have security issues but plan to get technical assistance as soon as available. Hopefully you will give us another opportunity to serve your lodging needs again in the future.
4 out of 5
by A verified traveler

North Platte Hospital Rotation

Posted Oct 11, 2017 on Hotels
The motel was a little dated. Breakfast was great!
Comment from Hotel Management
Nov 7, 2017 by Jon, Hotel Management
Thank you for staying with us. We look forward to seeing you again soon. We are planning fall and winter renovations that should help out your dated perception.
3 out of 5
Recommended
for Everyone
by A verified traveler

Easily Accessible

Posted Oct 9, 2017 on Orbitz
Easy access off interstate with gas station across. Hotel clean but room size small for the money
Comment from Hotel Management
Oct 12, 2017 by Barry, GM, Hotel Management
Thank you for your comments. Our rooms meet Choice/Comfort Inn standard sizes depending on the room type. Rates at ours and other major branded hotels are determined on seasonal supply and demand and based on the local and regional events and attractions associated with North Platte. Size of room is not a factor when rates are determined.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 8, 2017
Hotel was nice, but no hot tub. Nice hotel, would probably say again!
Comment from Hotel Management
Oct 12, 2017 by Barry, GM, Hotel Management
Thank you for staying with us. We hope to serve your lodging needs again when traveling to North Platte.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 1, 2017
Filled a need. Nothing fancy but gets the job done.
Comment from Hotel Management
Oct 4, 2017 by Barry, GM, Hotel Management
Thank you for staying with us. We do have plans to make some renovations this fall.
4 out of 5
by RAY

Nice layover.

Posted Sep 28, 2017 on Hotels
Returning from Route 66 the northern way. Nice stay
Comment from Hotel Management
Oct 4, 2017 by Jon, Hotel Management
Thank you for your rating and input associated with your stay. We hope to see you again soon!
3 out of 5
by A verified traveler

The stay was ok.

Posted Sep 26, 2017 on Hotels
The stay was ok, just the air conditioner made a racket and the indoor pool was closed due to rain.
Comment from Hotel Management
Oct 4, 2017 by Jon, Hotel Management
Thank you for staying with us and your feedback associated with your stay. I have assigned my chief engineer to followup on the HVAC unit to repair or replace. For the safety of our guests when rain storms occur they are usually accompanied by lightning in the area. Your safety is of primary importance when it comes to being in a pool of water that could possibly be hit by lightning. We hope to see you again to serve your lodging needs when traveling to North Platte.