Ratings based on 2,374 Verified Reviews

3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Comfortable modern hotel close to Metro station

Posted Nov 19, 2017
Pros: Rooms, staff, service
Cons: Weak internet connection
Location: Located in Quarry Bay/North Point, near a subway station. Mainly offices nearby.Take the subway or a taxi to shopping or tourist sites.
Modern hotel with a full range of facilities. Multilingual and very friendly staff. Clean and comfortable rooms. Good food in the restaurant. Close to Metro station. Located a bit far from the main shopping areas but close to offices, making it a good choice for the business traveler. Main drawback is the weak internet connection.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC, Canada

Good location with few minutes walk to MTR station

Posted Nov 13, 2017
Room should have power outlet for hairdryer inside bathroom. Shower poorly designed water leaks out during shower.
Comment from Hotel Management
Nov 17, 2017 by Guest Services Manager Harbour Plaza North Point, Hotel Management
Thank you very much for your valuable review. Your comments and suggestions regarding the guest room conditions have been passed to concerned departments for review. We look forward to welcoming you back to the hospitality of Harbour Plaza North Point in the not too distant future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth Australia

Nice Hotel to suit my needs.

Posted Nov 6, 2017
Pros: Hotel is clean and staff are friendly. MTR, airport bus and tram stops are within 100 meters. Rooms are bigger then average.
Cons: Some sections of the hotel need refurbishing.
Location: Location is very close to all kinds o f transportation with plenty of eateries around.
This is our fourth time staying at this hotel. We have been staying there with two, three and four people, and they have the right accommodation for us every time. They provided us with upgrades whenever possible. This time we arrived at the hotel 7:00 am in the morning, after a 15 hours long flight, and they provided us with early check in at 7:30 am so we could have a good rest. Also we were upgraded to a newly furbished section of the hotel with harbour views. We were overwhelmed.
5 out of 5
Recommended
for Everyone
by A verified traveler from La Canada Flintridge, CA 91011

Nice hotel close to the subway and tram station

Posted Nov 3, 2017
Pros: I like it very much . I will stay there again next time..
The hotel is modern and very clean. The staff are nice and polite . There is a very big, olympic sized outdoor swimming pool on the third floor. It is located on the main street of Hong Kong island, King's Road close to the subway and tram station. The room that we stayed has good harbor view.
4 out of 5
Recommended
for Everyone
by A verified traveler from kuala lumpur

Great location

Posted Oct 21, 2017
Special mention should be made of duty manager Mr Wong who made a real genuine effort to address any issue we had. Great location near north point and Harbour view paths runs and quarry bay hiking trails.
Comment from Hotel Management
Oct 30, 2017 by Guest Services Manager, Harbour Plaza North Point, Hotel Management
Thank you very much for your review & appreciation. It is always encouraging to hear our customers had a lovely stay with us and satisfied with our services. Please rest assured that your warm praise has been forward to Mr. Gary Wong – Senior Guest Services Manager. We look forward to welcoming you back to the hospitality of Harbour Plaza North Point in the not too distant future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Value for money.

Posted Oct 18, 2017
Cons: Apparently they have a free local shuttle service. Unfortunately this was not offered when I requested a taxi to take me to Tai Koo Shin (next suburb)
Good hotel, very comfortable and well located. Easy and quick check in and check out process.
Comment from Hotel Management
Oct 24, 2017 by Guest Services Manager, Harbour Plaza North Point, Hotel Management
Thank you very much for your feedback. Our shuttle bus to Taikoo Shing runs daily from 7:30am to 7:30pm. We are sorry to hear that it did not work out properly. Meanwhile, we will review the service to ensure improvement will be made in this area. We look forward to welcoming you back to the hospitality of Harbour Plaza North Point in the not too distant future.
5 out of 5
Recommended
for Everyone
by A verified traveler from NEW ZEALAND

Wonderful Stay in Hong Kong

Posted Oct 9, 2017
Pros: Everything, could not fault the Expedia Experience. Will book again with them
Cons: Nothing all good.
Location: , Even a Funeral Parlour next door, WHICH YOU MUST VISIT, AND SEEING THE PEOPLE MAKING BEAUTIFUL WREATHS ALL DAY LONG....WONDERFUL TO WATCH
The Hotel was Central, with Free Hotel bus to many Places and Sights. Starbucks across the road, and supermarket next door. Down the side street next to Starbucks was a Fabulous Restaurant called MX which we had many a meal day and night. Very cheap around $10.oo and healthy too. 5 mins walk past the restaurant to the trains. We were on the 32nd floor with a lovely Harbour View Wonderful, clean hotel with friendly staff too. They also had a Free shuttle bus that took you to many tourist spots and shopping as well Would recommend to all, singles families, business.
Comment from Hotel Management
Oct 24, 2017 by Guest Services Manager, Harbour Plaza North Point, Hotel Management
Thank you very much for your feedback. We are delightful to hear that you thoroughly enjoyed your stay in our hotel and we sincerely appreciate you spending time sharing your feedback about your stay. We look forward to welcoming you back to the hospitality of Harbour Plaza North Point in the not too distant future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Derbyshire UK

Good location

Posted Oct 2, 2017
Close to MTR station. Clean comfortable hotel a bit dated Good choice for breakfast Would stay again
Comment from Hotel Management
Oct 13, 2017 by Guest Services Manager, Harbour Plaza North Point, Hotel Management
Thank you very much for your feedback. We look forward to welcoming you back to the hospitality of Harbour Plaza North Point in the not too distant future.
5 out of 5
Recommended
for Everyone
by A verified traveler from bristol

great trains trams taxis buses outside door

Posted Sep 29, 2017
Pros: see above
Cons: nothing
Location: fantastic public transport to the whole of Hong Kong Island new territories and outlying Islands the world is your OYSTER!!!!
my third stay at this hotel this year. Having come many times to visit family over the last ten years this is by far the best upper middle range hotel we have stayed in. we particularly like the spacious. public rooms including a pleasant area around the bar . The breakfast and evening buffets are outstanding an area where most of the dozen or so hotels we have stayed in failed miserably
Comment from Hotel Management
Oct 13, 2017 by Guest Services Manager, Harbour Plaza North Point, Hotel Management
Thank you very much for your feedback and continued support. It is delightful to know you had a pleasant stay in our hotel. We look forward to welcoming you back to the hospitality of Harbour Plaza North Point in the not too distant future.
4 out of 5
Recommended
for Everyone
by A verified traveler from China

Fantastic helpful staff

Posted Aug 21, 2017
Staff very friendly and helpful. a home from home, greta location for using public transportation. a greta pool surrounded by modern towers.
Comment from Hotel Management
Sep 6, 2017 by Guest Services Manager, Harbour Plaza North Point, Hotel Management
Thank you very much for your feedback & appreciation. It is delightful to know you enjoyed our services during your stay. We look forward to welcoming you back to the hospitality of Harbour Plaza North Point in the not too distant future.