Ratings based on 1,542 Verified Reviews

4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 12, 2018
Close to expo, great shuttle service, pleasant staff. Clean rooms.
Comment from Hotel Management
Feb 20, 2018 by General Manager, Hotel Management
I am glad to see that our hotel met your location needs. When there are shows at the Expo center we always have such great guests. I am glad to read that the staff was pleasant and that your room was clean. We hope to see you at next year's show
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Always been a satisfied customer

Posted Feb 11, 2018
I never have anything bad to say about this Hotel Best Western is a first class operation at a fair price
Comment from Hotel Management
Feb 20, 2018 by General Manager, Hotel Management
We appreciate your kind words and are always happy to see you. I will make sure to share your review with the staff so they know what a good job they are doing.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 3, 2018
All good..clean and comfortable. Beds are comfortable.
Comment from Hotel Management
Feb 20, 2018 by General Manager, Hotel Management
Thank you for letting us know about your stay. I am very happy to read that our hotel met your expectations. We know how important a clean and comfy room is for our guests and always to to provide the best accomodations
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Great place for business

Posted Jan 24, 2018
This is the perfect place to stay if you have business in both Vancouver Washington and Portland Oregon.
Comment from Hotel Management
Feb 20, 2018 by General Manager, Hotel Management
Michael, I am glad that our hotel met your needs especially our location. We are very close to both downtown Portland and Vancouver. Our hotel likes to bill itself as centrally located to all major areas. We are 3-6 miles from the Airport, Downtown Portland, Vancouver, and Swan Island. We hope that we see you next time you visit Portland
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 18, 2018
Staff was professional, friendly, and efficient. The rooms were clean and had a nice relaxing feeling to them. The breakfast had lots of variety and was well-maintained. We had a great experience!
Comment from Hotel Management
Feb 20, 2018 by General Manager, Hotel Management
It is great to read what a great stay you had at our hotel. Our staff always tries to provide the friendliest but professional customer service. We know that the staff can make or break a stay and I am thankful to all the hard work our staff puts in.
5 out of 5
Recommended
for Everyone
by A verified traveler from Reno, NV

Extended our stay twice

Posted Jan 12, 2018
Great place/staff/breakfast & location for visiting family... loved staying here... extended our stay twice!
Comment from Hotel Management
Feb 20, 2018 by General Manager, Hotel Management
We are happy to see our hotel met your needs and that the hotel fit your needs.
5 out of 5
Recommended
for Everyone
by A verified traveler from Reno, NV

Extended our stay

Posted Jan 12, 2018
Loved staying here the first 2 nights, extended our stay!
Comment from Hotel Management
Feb 20, 2018 by General Manager, Hotel Management
That is great that you extended your stay since you liked our hotel so much. We appreciate your review and hope to see you in Portland soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Reno, NV

Great place to stay

Posted Jan 12, 2018
Great room, staff, breakfast... location was perfect for visiting family 10 minutes away... convenient to shopping & restaurants. Breakfast was great & plentiful... items that were running out were quickly replenished. We extended our stay twice. Only suggestion is need better lighting in the room, & especially in the bathroom. We loved staying here & would do so again!
Comment from Hotel Management
Feb 20, 2018 by General Manager, Hotel Management
It was so nice having you guys as guests at our hotel. I am glad you enjoyed the breakfast and our location. I also appreciate you letting us know about the lightning in the bathroom. We hope to see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento, ca

Posted Jan 8, 2018
Great find! Loved the location, cleanliness and comfort! Everything was nice and new and easy to use👌 The staff were friendly and knowledgeable. Spacious, large room. I would Definitely stay there again!
Comment from Hotel Management
Feb 20, 2018 by General Manager, Hotel Management
Jedi, It was great having you as a guest and we are excited to see you enjoyed our hotel. I will share your review with the staff so they can see the great job they are doing.
1 out of 5
by A verified traveler

Rude staff

Posted Jan 8, 2018
The receptionist was on the phone for about 20 minutes before acknowledging us and we were the only ones here waiting. She was rude when talking with us. Seemed tired but still.
Comment from Hotel Management
Jan 11, 2018 by Guest Services, Hotel Management
I do sincerely apologize that our front desk staff did not acknowledge you at first and was not pleasant when you were acknowledged. I will be talking about this to the whole staff, so it does not happen again.