Ratings based on 277 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
for Familiesby A verified traveler from St George
Posted Jan 19, 2018
Pros: Position of the hotel in area
Cons: comforter as mentioned above
Location: Family and events close.
The comforter was too heavy could provide options. Otherwise as expected
for Everyoneby A verified traveler
Great locationPosted Dec 8, 2017
Rooms were clean and staff was friendly. We liked the location the most. Located close enough to all the things we were there for.
Just meh.Posted Oct 17, 2017 on Hotels
There is an anything particularly good or bad to say about this place. The beds were decent, and the room was clean. However, it was annoying that our key cards never worked on the side entrance doors. When we told the staff, they never offered to change our key cards. They only said that “they would look into it.”
for Everyoneby A verified traveler from Nevada
BW Cottontree is a Good ValuePosted Oct 16, 2017
Pros: Updated decor and furniture, granite counters and tile in baths, pool, jacuzzi, exercise room, and it is pet-friendly. Friendly staff, clean.
Cons: This is a non-smoking hotel. No Smoking signs could be posted at exits, because there were always smokers outside the doors.
Location: Just 10 minutes from downtown Salt Lake, the Genealogy library, and Temple Square.
This hotel is clean and modern. The furniture is new and there are granite counters and tile floors in the bath. The exercise room is well-furnished, the pool and jacuzzi are clean with plenty of towels. The breakfast of eggs, sausage, and toast was very good but the McMuffin breakfast had a somewhat rubbery egg patty. The fruit was rather chewy, but they also offered waffles, yogurt, cereal, and various juices and coffee. The only thing keeping this hotel from being 5 stars is that the rooms are a little smaller than desirable.
by A verified traveler from Idaho Falls, Idaho
Bed (mattress0 was very uncomfortable and no microPosted Oct 9, 2017
Location: good location
Sleep was difficult because of the mattress. The mattres was noisy because of the padding inside.
by A verified traveler
MediocrePosted Sep 29, 2017 on Hotels
Room didnt seem very clean. Breakfast was just ok.
for Everyoneby A verified traveler from Arizona
Very nicePosted Sep 26, 2017
Super comfy bed, very spacious, big room. Close to restaurants.
by A verified traveler from idaho falls, Id
Used to be a great hotelPosted Sep 25, 2017
Ac/heater so noisy couldn't sleep good, light bulbs missing, alarm clock not working, had to wait till next day for new one, shower head not adjustable, forgot to empty trash and not refill bathroom eminities, night front desk help seemed not to have a clue what to do, and pool/hot tub water smelled like rotten bacteria, really gross! I've stayed at this hotel three years in a row and they have gone way down in quality in one year. Will have to find a new place to stay when I come back next year.
for Everyoneby A verified traveler from Carlisle, PA
Returning from YellowstonePosted Sep 16, 2017 on Orbitz
The staff was friendly. The rooms were very clean and comfortable.
for Everyoneby A verified traveler
Very accomadatingPosted Sep 12, 2017
Pros: Room very clean, quiet, breakfast great.
We had to evacuate another hotel due to a brush fire and this staff took us in. Room very clean, quiet, breakfast great.