Ratings based on 54 Verified Reviews

4.2 out of 5
64% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Texas

Room was dirty

Posted Mar 20, 2018
Arrived at 415pm for checking which was at 3pm and room was not ready. Waited out by the pool with all my luggage and kids. At 730pm room was still not ready. Decided that go somewhere else but that didn't quite work out either. When I called the hotel back which hadn't been no more than 15min. that I left the front desk and they said more room had been sold. No rooms available anywhere due to spring break. So being desperate I called this horrible hotel back to try and get my kids somewhere to sleep and magically they had a room. However they wanted to charge an increased rate of $269 a night when my original rate was $179/night the said for the inconvenience they would take off $100 a night. I believe I should have been given original rate with the $100 off a night for that major inconvenience. When we got to the rooms that were taking forever to get "cleaned" we were so exhausted we showered and went straight to bed. So it wasn't until the morning that I noticed trash on the floor between the bed and wall and used towels in the closet.
5 out of 5
for Everyone
by A verified traveler from Richmond, VA

Fine hotel.

Posted Feb 23, 2018
Cons: Maybe an exhaust in the bathroom.
Location: All of San Antonio.
This is a perfectly serviceable hotel with good rooms, plenty of parking, and access to highways. Good breakfast offering. Very pleasant staff. Nothing to complain about.
4 out of 5
for Everyone
by A verified traveler

Posted Feb 18, 2018
the first room I was given was not cleaned. I went back to the front desk and was given another room which was better. A bit of confusion initially, but it turned out okay.
5 out of 5
for Everyone
by A verified traveler from San Antonio, Tx

Nice Hotel and excellent customer service.

Posted Jan 17, 2018
Very nice hotel close to shops and restaurants. Room was very clean and the staff was very attentive. Will definitely stay there again.
4 out of 5
for Everyone
by A verified traveler from Canyon Lake, Texas

Nice hotel conveniently located

Posted Dec 27, 2017
Pros: The location
Location: It is very close to shopping and restaurants.
A nice hotel conveniently located to shopping and major highways. A very clean hotel and the breakfast was very good. I travel a lot and I recommend this hotel.
5 out of 5
by Julie

This traveler left a rating score only Posted Dec 11, 2017 on Hotels
4 out of 5
by Benton

Solid Hote and staff

Posted Dec 4, 2017 on Hotels
Good hotel and a good price.
4 out of 5
by Elizabeth

Is not improving with age

Posted Nov 26, 2017 on Hotels
The hotel is showing its age The coffee pot had to be moved to the bathroom not enough outlets by the desk where they had it setting. Sheets did not fit and would pop off the bed. I'm use to more comfortable beds. The toilet was really low. The staff was great.
4 out of 5
by Renee

Posted Nov 20, 2017 on Hotels
Comfortable bed & quiet. Great location as well...
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 6, 2017 on Hotels