Ratings based on 546 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by Cynthia N Jose
Better than we imaginedPosted Jul 22, 2017 on Hotels
The location was great! Near restaurants and between downtown San Antonio and Guadalupe river
by A verified traveler
Posted Jul 8, 2017 on Hotels
for Everyoneby A verified traveler from Texas
Nice hotelPosted Jul 3, 2017
Nice rooms, clean, guy at front desk was very nice. Breakfast was good, plenty of options.
PeacefulPosted Jun 15, 2017 on Hotels
Our stay was Excellent
Nice placePosted Jun 14, 2017 on Hotels
Small as it is this place is always clean the staff is always nice rooms are always cheaper if we had some nice little Jacuzzi rooms are always under 130 bucks
Posted May 30, 2017 on Hotels
Overall good stayPosted May 30, 2017 on Hotels
It was good, not excellent for the price I paid. Here are the positive things: big room with all the amenities, breakfast, beds, cleanliness, fast wifi. The bad things: stayed two nights, room service didn't come till I complained at 3PM; dogs in the pool water!!!
Below average hotelPosted May 26, 2017 on Hotels
The room was very old, dirty and smelled bad. The kitchen was missing a dishwasher(was advertised) and also an iron box. The breakfast options were very limited. The wifi was very slow.
Posted May 1, 2017 on Hotels
by A verified traveler
Dirty un-kept hotelPosted Apr 27, 2017
Cons: General condition of the hotel and the cleanliness
We were very disappointed with our hotel room - kitchen cupboard door was hanging on one hinge, the fridge door handle and the microwave was dirty and the dishwasher filthy! No hot water in the kitchen and I had to carry hot water from the bathroom each time I wanted to wash the dishes. Carpets in desperate need of a vacuum. Very noisy with trains passing throughout the night as well as the noise from the freeway. Not a good neighborhood. Half the equipment in the Gym was broken and damaged. On the second morning of our 3 day stay our key card wouldn't work and I had to go down to reception 3 times to get it rectified. Later that day after being out we had the same problem. On the morning we were checking out we went down for breakfast and then the key card wouldn't work upon our return, although check-out was by 11 am. Will not stay here again!!