4/10 Poor
Guy
Aug 27, 2023
Liked: Cleanliness
Disliked: Room comfort
Not Pleasant
This is an older hotel under the Best Western brand, and its dated quality extends to the attitudes of its staff. On a sunny day, the room gets very warm. Since the building is probably well insulated, it stays that way. There's no air conditioning, and when I went downstairs to ask for a fan, I was told they were all out. So I was stuck sleeping with the windows flung wide open, but no real change in temperature. There's also no vending machines, and their restaurant closes early. I asked the elderly woman at the reception desk if I could please have some ice water. She obliged, nicely enough. I went downstairs a couple hours later and made the same request to the gentleman who replaced her on a new shift. He asked if the previous woman had charged me. I said "no". He said he'll see what he could do. He came back with some ice water, but before handing it to me, made sure I understood that this was the last free one I would get, and he'd have to charge me from now on. I stayed in my room the rest of the night, and vowed never to stay at this hotel again when I'm in Denmark.
Guy
Stayed 1 night in Aug 2023