Our room smelled like a sewer, there were heavy sewer smells coming from the bathroom, even with the bathroom door closed, but wafting in whenever it was opened. Next morning we complained but were moved to a dump of a room on the first floor with a fire escape leading directly to the window with broken curtains. When we asked if they didn't have anything better, they offered us our previous room, saying there was nothing the matter with it! Avoid room 445 if you stay here.
They did repair the curtains. The breakfast, which was included, was good. The rooms were clean. Extremely over-priced, but so is everything else in Helsingør and Copenhagen is worse.